Optimum outages and service status in Scotch Plains, New Jersey

Problems in the last 24 hours in Scotch Plains, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Scotch Plains, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Scotch Plains, New Jersey

The most recent Optimum outage reports came from the following cities: Springfield, Summit, and Scotch Plains.

City	Problem Type	Report Time
Springfield	TV	6 days ago
Summit	Wi-fi	26 days ago
Scotch Plains	Internet	2 months ago
Plainfield	E-mail	2 months ago
Springfield	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Optimum Issues Reports Near Scotch Plains, New Jersey

Latest outage, problems and issue reports in Scotch Plains and nearby locations:

• 
  Dewman (@IAmDewman) reported 5 minutes ago from Dunellen, New Jersey

  Gotta love my @optimum internet that downloads the first gig of my update at 85-95 Mbps and then downloads the remaining gig at 1.5 Mbps. Just amazing quality service. Uh oh looks like it’s down to 75.6 Kbps now! Feels like dialup now!

• 
  Susan Cohan (@susancohan) reported 7 minutes ago from Chatham, New Jersey

  @optimum service failure. You promised today now say 11/8. Line down from house due to fallen tree. #fail #worstservice #brokenpromises

• 
  Max A. Gonzalez (@maxagonzalez) reported 14 minutes ago from Mountainside, New Jersey

  @OptimumHelp REAL NICE! Canceling my appointment after trying to upgrade my services on Saturday on the phone back and forth for 4 hours. SO not impressed with your customer service.

• 
  Señor Lito (@KarlitoP) reported 16 minutes ago from South Plainfield, New Jersey

  @OptimumHelp I haven’t had service since 6pm it’s a literally dead zone @TMobileHelp

• 
  Hiren Patel (@hirensocial) reported 34 minutes ago from Iselin, New Jersey

  @optimum please check performance of your call center. It sucks!! Not able to resolve any issues. call drops.after picking a call ..rep take forever..no greeting nothing. Never calls customer back if call drops. Lack of knowledge Something is seriously wrong.#optimum @AlticeUSA

• 
  Alejandro Cortes (@thealexcortes) reported 38 minutes ago from Green Brook Township, New Jersey

  @OptimumHelp day 2 and no one from your support team has gotten back to me. Was on hold on the phone for over an hour yesterday and didn't get to talk to an actual person. HELP!

• 
  Susan Cohan (@susancohan) reported 40 minutes ago from Chatham, New Jersey

  @OptimumHelp Was promised emergency service today-line disconnected from house by fallen tree and pinned across driveway. Everything in my home runs on WiFi. Now you say 11/8. #fail #worstservice #brokenpromises

• 
  Juanita Betts - Graves (@DesireMyDream) reported 46 minutes ago from Staten Island Junction, New Jersey

  @OptimumHelp There is no winter storm in Bayonne, NJ but we have an outage since morning!

• 
  Hiren Patel (@hirensocial) reported 57 minutes ago from Iselin, New Jersey

  @OptimumHelp Ok i went ahead direct message. Please check if you received it and help.

• 
  Alejandro Cortes (@thealexcortes) reported 58 minutes ago from Green Brook Township, New Jersey

  @optimum please stop sucking as a service and get your shit together

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NotAphd3 (@notaphd3) reported 4 minutes ago

  @optimum Service is down

• 
  Johnny Jagemann (@john19090117) reported 7 minutes ago

  @optimum When is mlb network coming back already

• 
  Stephen Pererson (@StephenPererson) reported 8 minutes ago

  @optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.

• 
  Grows On Trees (@on_trees13711) reported 11 minutes ago

  @OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?

• 
  Laskinzero (@laskinzero) reported 11 minutes ago

  @optimum your internet service is ****.

• 
  Daniel Horski (@danhorski) reported 12 minutes ago

  One I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.

• 
  Will Wagner 🟧 (@WillWagnerMusic) reported 14 minutes ago

  @OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.

• 
  Denver Smith (@DenverSmith1964) reported 15 minutes ago

  @optimum I will never return to Optimum. Everything is geared towards profit and little towards customer service. After dealing with the local store, offshore cust support and executive customer relations, it is clear that this mentality is woven throughout the entire organization.

• 
  Sean Kelly (@SeanOfKelly) reported 18 minutes ago

  So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

• 
  /dev/matt (@mattyakel) reported 18 minutes ago

  @optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService