Optimum outages and service status in South Plainfield, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around South Plainfield, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in South Plainfield, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in South Plainfield, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near South Plainfield, New Jersey
The most recent Optimum outage reports came from the following cities: Edison, Piscataway, and Scotch Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Edison
|
TV | 1 month ago |
|
Piscataway
|
2 months ago | |
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Scotch Plains
|
Internet | 2 months ago |
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Piscataway
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Wi-fi | 2 months ago |
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Plainfield
|
2 months ago |
Community Discussion
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Optimum Issues Reports Near South Plainfield, New Jersey
Latest outage, problems and issue reports in South Plainfield and nearby locations:
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Dewman (@IAmDewman) reported from Dunellen, New JerseyGotta love my @optimum internet that downloads the first gig of my update at 85-95 Mbps and then downloads the remaining gig at 1.5 Mbps. Just amazing quality service. Uh oh looks like it’s down to 75.6 Kbps now! Feels like dialup now!
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Hiren Patel (@hirensocial) reported from Iselin, New Jersey@optimum please check performance of your call center. It sucks!! Not able to resolve any issues. call drops.after picking a call ..rep take forever..no greeting nothing. Never calls customer back if call drops. Lack of knowledge Something is seriously wrong.#optimum @AlticeUSA
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Durgesh Patel (@durgeshnpatel) reported from Edison, New Jersey@AlticeUSA @OptimumHelp @optimum It has more than 8 hours since you disconnected my internet without prior intimation. It is against the law, as per @GovMurphy executive order #126..no action has been take even after multiple calls to your customer service. This is just not done!
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Michael (@xsprinter) reported from Middlesex, New Jersey@optimum is down again for the 2nd time in less than 24 hours. @OptimumHelp what's up?
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GIL BASHE (@Gil_Bashe) reported from Metuchen, New Jersey@akalali @optimum @OptimumHelp What a customer service struggle! On hold and then disconnected. No response. Pledges to call back unanswered.
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Joe (@JKrajewski89) reported from Piscataway, New Jersey@optimum @OptimumHelp you guys are absolute garbage, along with your customer service and your stuff it’s all ****!
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Vasav Joshi (@VasavJoshi) reported from Edison, New Jersey@OptimumHelp no internet this morning. Is there an outage? My location Edison, NJ tingley lane. Nothing works. Need some urgent attention!!!
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Hiren Patel (@hirensocial) reported from Iselin, New Jersey@OptimumHelp Ok i went ahead direct message. Please check if you received it and help.
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Monib (@monibsyed) reported from Edison, New Jersey@OptimumHelp new customer signup I ws told no install fee but invoice shows install fee of 59 , I chat they cant help I call 973 230 2036 they keep transferring me from billing to online sales to cust service ..such bad exp for new cust its liss if trust pls look into my case
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ZaikaBBQGrill (@ZaikaBBQGrill) reported from Edison, New JerseyI have called @optimum yesterday and today to inquire about being overcharged the past few months. They had not notified me of the increase in my bill. Today I have been waiting over an hour on the phone with them just to get a hold of a customer service rep.@OptimumHelp
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Salit Auto Sales (@salitauto) reported from Highland Park, New Jersey@optimum have a code 45266 when trying to play a show off the DVR and it won’t play #help
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Victoria Leigh (@livinlavidavee) reported from Edison, New Jersey@optimumhelp who do I gotta complain to in order to get my WiFi fixed? For weeks now it cuts in and out constantly. I hate that I’m paying for WiFi when the damn WiFi doesn’t even work properly.
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Durgesh Patel (@durgeshnpatel) reported from Edison, New Jersey@optimum extremely disappointed with your service. Even after my payment and using the service for more than one year, you’ve disconnected my internet and your rep on phone is saying he can’t restore my service for 48hours. That’s ridiculous! Big fail.
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Salit Auto Sales (@salitauto) reported from Highland Park, New Jersey@optimum need help with a 45266 code!
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Joe (@JKrajewski89) reported from Piscataway, New Jersey@optimum @OptimumHelp I am a very upset customer that has had issues with your services since May 2020 when I had someone come install! Iv been promised countless times help help, countless times a manager/supervisor would call me, and composite for my issues and I get lied to
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Ryan Szemple (@RyanSzemple) reported from Edison, New Jersey@abshkvj @OptimumHelp Don’t let this man fool you. His KD was trash before any internet issues
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Ami Avraham, CPA (@TMan1040) reported from Edison, New Jersey@optimum Sure how do I do that? Your @optimum service isn’t working again today either! #consistentperformance
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Pizza Center (@pizza_center) reported from Middlesex, New JerseyWe are still experiencing issues with our phones. If you have trouble reaching us at 732.356.7714, you can try calling 732.667.7711. @optimum @OptimumHelp
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail