Optimum outages and service status in Piscataway, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Piscataway, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Piscataway, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Piscataway, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Piscataway, New Jersey
The most recent Optimum outage reports came from the following cities: South Amboy, Edison, and Piscataway.
| City | Problem Type | Report Time |
|---|---|---|
 South Amboy
|
TV | 24 days ago |
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Edison
|
TV | 1 month ago |
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Piscataway
|
2 months ago | |
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Piscataway
|
Wi-fi | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Piscataway, New Jersey
Latest outage, problems and issue reports in Piscataway and nearby locations:
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Joey D'Amico (@JoeyDamico_NYC) reported from Edison, New Jersey@AlticeUSA @optimum FIX MY WIFI 👏🏼👏🏼👏🏼👏🏼👏🏼
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Steven Galante (@smgalante) reported from New Brunswick, New Jersey@OptimumHelp my internet has been down for most of the day and I have no ideas what the status is. I can’t access the website.
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Bart (@bartosz__skiba) reported from Old Bridge, New Jersey@OptimumHelp there’s no internet service, your agents have disconnected 4 times from phone calls. Please address this issue
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Joe (@JKrajewski89) reported from Piscataway, New Jersey@OptimumHelp can someone please help me Iv been having issues with you guys since May and it’s very annoying not getting any help
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Pete 🇩🇴 (@Jerseyboy_20) reported from New Brunswick, New JerseyI Don’t Know Wtf Y’all Got Going On Over There But Fix That Shit ASAP @optimum
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Kenneth G. Calhoun (@kengcal) reported from North Brunswick, New Jersey@OptimumHelp I had a service appt today btwn 2 and 5, and the tech actually showed up at 2. He reset my modem and router with a paper clip, and then left. Is it no wonder that I'm still experiencing severe internet outages??? Please help!!!
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Monib (@monibsyed) reported from Edison, New Jersey@OptimumHelp @optimum @OptimumHelp new customer signup I ws told no install fee but invoice shows install fee of 59 , I chat they cant help I call 973 230 2036 they keep transferring me from billing to online sales to cust. service Such bad exp. for a new cust.its loss of trust!
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Munir Ahmed Shyabal (@munirshyabal) reported from Edison, New Jersey@optimum I recently got your fiber 1gig connection; which came with Altice Gateway (GR240BG), this is an all-in-one ONT/router/WiFi Access Point. Crappy device. Can you tell me what are the compatible ONT devices you support? Would appreciate if tech can call me..
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Kenneth G. Calhoun (@kengcal) reported from North Brunswick, New Jersey@OptimumHelp I just sent a DM re my WiFi being out of service since yesterday. Please help. My son has school projects to complete.
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Laura Rum (@LauraRUM) reported from Old Bridge, New JerseyGotta love how @optimum charges me $80 for a technician to come out and fix the problem that their own technician caused when my service was installed AND ALSO refuses to honor the discount that was promised because it took 4 wks of arguing with them to get a tech sent out at all
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Victoria Leigh (@livinlavidavee) reported from Edison, New Jersey@optimumhelp who do I gotta complain to in order to get my WiFi fixed? For weeks now it cuts in and out constantly. I hate that I’m paying for WiFi when the damn WiFi doesn’t even work properly.
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Monib (@monibsyed) reported from Edison, New Jersey@OptimumHelp new customer signup I ws told no install fee but invoice shows install fee of 59 , I chat they cant help I call 973 230 2036 they keep transferring me from billing to online sales to cust service ..such bad exp for new cust its liss if trust pls look into my case
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Joe (@JKrajewski89) reported from Piscataway, New Jersey@optimum @OptimumHelp I am a very upset customer that has had issues with your services since May 2020 when I had someone come install! Iv been promised countless times help help, countless times a manager/supervisor would call me, and composite for my issues and I get lied to
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Scott of Rivia (@sburnett729) reported from Sayreville, New Jersey@optimum @OptimumHelp I had my appointment today canceled for no reason I had to go to a store and set up my new modem myself...sam from your Parlin NJ store is the only person who has been a help.
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ZaikaBBQGrill (@ZaikaBBQGrill) reported from Edison, New JerseyI have called @optimum yesterday and today to inquire about being overcharged the past few months. They had not notified me of the increase in my bill. Today I have been waiting over an hour on the phone with them just to get a hold of a customer service rep.@OptimumHelp
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Bruce Blackford (@bruceblackford) reported from Piscataway, New Jersey@GovMurphy I know a lot is going on, but if someone in your office can partner with @OptimumHelp in the #piscataway area. Our service is still out and no answers to be found.
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betty_who (@bettiejo) reported from Piscataway, New Jersey@optimum @OptimumHelp is at it again. Here we sit with no service for days. I work from home! I need internet. How hard is it? #optimum
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Robert (@treong3) reported from North Brunswick, New Jersey@OptimumHelp why is it so hard to speak to a human being for service related issues??
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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Jeannine Smith (@JeannineBSmith) reportedHey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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Tim (@Timmay7) reported@optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat
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david (@BeeLarryK1ng) reportedHow is it not fraud that @optimum takes my money for Internet service that genuinely doesn't work?
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Kenneth W (@kenneth1783) reportedFinally got rid of @optimum #wireless service and switched back to @Verizon. I now have full signal where I was barely getting one or two bars. Customer Service actually talks to me without disconnecting the call before verification has been done. Also, fast data.
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.