Optimum outages and service status in New Brunswick, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around New Brunswick, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in New Brunswick, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in New Brunswick, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Brunswick, New Jersey
The most recent Optimum outage reports came from the following cities: Edison, and Piscataway.
| City | Problem Type | Report Time |
|---|---|---|
 Edison
|
TV | 1 month ago |
|
Piscataway
|
2 months ago | |
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Piscataway
|
Wi-fi | 2 months ago |
Community Discussion
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Optimum Issues Reports Near New Brunswick, New Jersey
Latest outage, problems and issue reports in New Brunswick and nearby locations:
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Liz (@wooja732) reported from Piscataway, New Jersey@OptimumHelp can you fix your service? Tired of the picture freezing every 30 second.
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ElDorado (@ikQXQ3cf09Kv5WE) reported from New Brunswick, New Jersey@optimum Plz fix your internet at Central Jersey
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Bruce Blackford (@bruceblackford) reported from Piscataway, New Jersey@OptimumHelp any update on the outage in the Piscataway area? Been two days now.
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yyanks15 (@yyanks15) reported from North Brunswick, New Jersey@OptimumHelp I lost service tv phone internet 12 hours ago on 6 David drive north Brunswick I been on hold for 1 1/2 hrs I need service . PSE&G putting cable in the whole street did they cut a cable or is the outage know to you HELP
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Kevin K (@CNJBrownBear) reported from Edison, New Jersey@OptimumHelp This late response is of no use to the issue I was having while I was working on Friday evening & in need of a response! We NEED more communication that is timely. I should not need to turn to Twitter to see what others are reporting to see what’s going on. #unacceptable
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Monib (@monibsyed) reported from Edison, New Jersey@OptimumHelp @optimum @OptimumHelp new customer signup I ws told no install fee but invoice shows install fee of 59 , I chat they cant help I call 973 230 2036 they keep transferring me from billing to online sales to cust. service Such bad exp. for a new cust.its loss of trust!
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mukesh wacher (@chefofcleanfood) reported from North Brunswick, New Jersey@OptimumHelp NO SERVICE / 6 Goodwin Drive North Brunswick Nj 08902
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Bart (@bartosz__skiba) reported from Old Bridge, New Jersey@OptimumHelp there’s no internet service, your agents have disconnected 4 times from phone calls. Please address this issue
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✨✨ uptight shusher ✨✨ (@bugsgonephishin) reported from Sayreville, New JerseyHey @optimum @OptimumHelp your telephone staff is actually worse than your service, and that’s saying quite a lot. Calling Verizon as soon as this call is finished.
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jody schwartz (@JodysJody) reported from Edison, New Jersey@OptimumHelp Wow! I guess I should be happy that you reached out to me three days later. HORRIBLE CUSTOMER SERVICE!
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MIKEY GEE (@DJMIKEYG1) reported from Sayreville, New Jersey@optimum thanks for the call back.. “we’ll call you back in 45 min” ... it’s been 8amd a half hours ! Fed up with your service !!!!
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Mukesh Wacher (@wacher_mukesh) reported from North Brunswick, New Jersey@OptimumHelp no internet service since last night / New Jersey 08902
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Ian Hill (@punxave) reported from Sayreville, New Jersey@optimum Has by far the WORST internet I've ever seen. @verizonfios can you PLEASE PLEASE PLEASE come to Sayreville? I have an entire neighborhood of countless houses that would LOVE to drop Optimum for you.
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Joey D'Amico (@JoeyDamico_NYC) reported from Edison, New Jersey@AlticeUSA @optimum FIX MY WIFI 👏🏼👏🏼👏🏼👏🏼👏🏼
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Bev510 (@Bev510) reported from North Brunswick, New Jersey@OptimumHelp so my plan allows HBO on demand but now you want to charge me for it- FIX IT
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Michael (@xsprinter) reported from Middlesex, New JerseyHaven't even been a Fiber customer for more than 2 weeks and there's downtime already. What's up @OptimumHelp #nointernet
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GIL BASHE (@Gil_Bashe) reported from Metuchen, New Jersey@akalali @optimum @OptimumHelp What a customer service struggle! On hold and then disconnected. No response. Pledges to call back unanswered.
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Joe (@JKrajewski89) reported from Piscataway, New Jersey@optimum @OptimumHelp I am a very upset customer that has had issues with your services since May 2020 when I had someone come install! Iv been promised countless times help help, countless times a manager/supervisor would call me, and composite for my issues and I get lied to
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Swerve007 (@Rampage793) reported from Edison, New JerseyAyo @Xfinity or @verizonfios I need some service out here in South Edison @optimum got the game sewn up over here and they selling mid!!
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Kevin K 🧙🏾♂️🏍🐻👣🏳️🌈🇺🇸👨🏾💻 (@CNJBrownBear) reported from Edison, New Jersey@OptimumHelp Thanks for the response. I suggest that this be published online as a known issue that is being worked on.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.