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Optimum outages and service status in Iselin, New Jersey

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  • Optimum generated 0 outage signals in the last 24 hours around Iselin, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Iselin, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Iselin, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optimum Issues Reports Near Iselin, New Jersey

Latest outage, problems and issue reports in Iselin and nearby locations:

  • reneeolson
    Renee Olson (@reneeolson) reported from Metuchen, New Jersey

    @OptimumHelp tried to watch @CNNgo on #FirestickTV and it wouldn’t accept the same login and password I use to login to Optimum on my phone. Help for the housebound!

  • JKrajewski89
    Joe (@JKrajewski89) reported from Linden, New Jersey

    @OptimumHelp Iv been having issues with my bills and Serbia since March and have been promised a call from a supervisor about 5 times can someone contact me please!

  • KarlitoP
    Señor Lito (@KarlitoP) reported from South Plainfield, New Jersey

    @OptimumHelp I haven’t had service since 6pm it’s a literally dead zone @TMobileHelp

  • AndrewTimoni
    Andrew Timoni 🇺🇸🇮🇹🇩🇪 (@AndrewTimoni) reported from Carteret, New Jersey

    Have to give a sarcastic shout out to @optimum @OptimumHelp for being a horrible company. My 91 year old grandfather just lost his wife of 72 years and lives alone watching TV all day. The cable doesn’t work for more than 2 hours at a time. We have switched out boxes and >>>

  • hirensocial
    Hiren Patel (@hirensocial) reported from Iselin, New Jersey

    @optimum please check performance of your call center. It sucks!! Not able to resolve any issues. call drops.after picking a call ..rep take forever..no greeting nothing. Never calls customer back if call drops. Lack of knowledge Something is seriously wrong.#optimum @AlticeUSA

  • AndrewTimoni
    Andrew Timoni 🇺🇸🇮🇹🇩🇪 (@AndrewTimoni) reported from Carteret, New Jersey

    @JohnBetz @optimum @OptimumHelp Would definitely do that but we would have to run that off optimum internet which is half the problem.

  • BrickCityDevils
    Andrew (never Andy) (@BrickCityDevils) reported from Metuchen, New Jersey

    @OptimumHelp @NunzotheOG I am also having remote issues. Remote was blinking, I took out batteries, but remote still does not work

  • Gil_Bashe
    GIL BASHE (@Gil_Bashe) reported from Metuchen, New Jersey

    @akalali @optimum @OptimumHelp What a customer service struggle! On hold and then disconnected. No response. Pledges to call back unanswered.

  • hirensocial
    Hiren Patel (@hirensocial) reported from Iselin, New Jersey

    @OptimumHelp Ok i went ahead direct message. Please check if you received it and help.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.

  • shietz
    simon lau (@shietz) reported

    Holy **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!

  • DanielleMacMath
    Danielle MacMath (@DanielleMacMath) reported

    Waiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?

  • NF48592167
    Not This (@NF48592167) reported

    @optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.

  • brian_sack
    Brian Sack (@brian_sack) reported

    @optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.

  • shietz
    simon lau (@shietz) reported

    @Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!

  • yMets00
    rMetsBack? (@yMets00) reported

    @DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately

  • Donna94884759
    Donna (@Donna94884759) reported

    @Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail