Optimum outages and service status in Staten Island Junction, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Staten Island Junction, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Apr 9, 9:41 PM EDT.
- E-mail (25%)
- Internet (25%)
- Wi-fi (25%)
- TV (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Staten Island Junction, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Staten Island Junction, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staten Island Junction, New Jersey
The most recent Optimum outage reports came from the following cities: Springfield, Elizabeth, Union, and Scotch Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Springfield
|
TV | 6 days ago |
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Elizabeth
|
Internet | 11 days ago |
|
Union
|
22 days ago | |
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Union
|
Wi-fi | 29 days ago |
|
Elizabeth
|
TV | 1 month ago |
|
Scotch Plains
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
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Optimum Issues Reports Near Staten Island Junction, New Jersey
Latest outage, problems and issue reports in Staten Island Junction and nearby locations:
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ShaRocks (@SharonPinchback) reported from Elizabeth, New JerseyThank you @optimum for working diligently to resolve the outage that happened yesterday in Elizabeth, NJ....I woke up this morning to my services restored..
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Joe (@JKrajewski89) reported from Linden, New Jersey@OptimumHelp Iv been having issues with my bills and Serbia since March and have been promised a call from a supervisor about 5 times can someone contact me please!
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Giancarlo Cordon (@giancordon) reported from Elizabeth, New Jersey@optimum - YET AGAIN... weekly outage time! The very least you could do is update your twitter or your website with this information instead of having customers follow your stupid automated system with troubleshooting steps that resolve nothing...
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Giancarlo Cordon (@giancordon) reported from Elizabeth, New Jersey@OptimumHelp - how much longer do we need to deal with Internet Drops? It’s been WAY too long and nothing... OH but let us be behind on a bill and THERE youre right on top of cutting our service! 😒 And no, Im not gonna DM you so you can respond 3 days later... FIOS here I come!
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🥀CHICAMALA (@beastcoastbty) reported from Elizabeth, New Jersey@optimum right now is NOT the time for your internet service to be trouble shooting!
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Queen♚ (@nikkix3_x3) reported from Elizabeth, New Jersey@optimum horrible experience with optimum! I waited on hold for an hour patiently, then he tells me I need someone to come out but god forbid a wire doesn’t work properly on the box I have to pay $80! Oh but I have a 10hr time frame and nothing till Friday! Maybe trying @TMobile
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ava (@avaxnj) reported from Elizabeth, New JerseyThe optimum tech told me he’d be here tomorrow between 10 am and 8 pm ....... how ******** is that even a window like just tell me you coming when you feel like it damn
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sarunas jackson stan page (@colderthan__ice) reported from Irvington, New JerseyI’m just tryna figure how Optimum told me they were gonna refund me for overcharging me and never did lmfaoooo ***** give me my money @OptimumHelp
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Max A. Gonzalez (@maxagonzalez) reported from Mountainside, New Jersey@OptimumHelp REAL NICE! Canceling my appointment after trying to upgrade my services on Saturday on the phone back and forth for 4 hours. SO not impressed with your customer service.
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Sheila 💕 (@sheyvalentin) reported from Elizabeth, New JerseyWhen I tried to contact the same technician he told me that he couldn’t come back to my home to fix the issue cause he had other customers cc: @optimum
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le voyageur (@julioenmanuelle) reported from Elizabeth, New Jersey@OptimumHelp not good when you have to unplug your router and modem every day to get the internet service. That’s ****** up
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Sheila 💕 (@sheyvalentin) reported from Elizabeth, New JerseyI am LIVID! I work with customers Day in and day out! And I give my customers the best experience I can...so yes, customer service is HUGE with me. @optimum
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AndreH!mSelf (@AndreDecoteau) reported from Elizabeth, New Jersey@optimum I HAVE NO SERVICE!! the money I pay on monthly basis you would think on a Friday night I can watch sports. #cable #monoply #noservice
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Juanita Betts - Graves (@DesireMyDream) reported from Staten Island Junction, New Jersey@OptimumHelp There is no winter storm in Bayonne, NJ but we have an outage since morning!
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le voyageur (@julioenmanuelle) reported from Elizabeth, New Jersey@OptimumHelp this is even worst day by day. I regret it to have switched to this sloppy company with a sloppy service
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Denver Smith (@DenverSmith1964) reported@optimum I will never return to Optimum. Everything is geared towards profit and little towards customer service. After dealing with the local store, offshore cust support and executive customer relations, it is clear that this mentality is woven throughout the entire organization.
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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/dev/matt (@mattyakel) reported@optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService