Optimum outages and service status in Springfield, New Jersey
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Springfield, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, E-mail, and Internet.
- The most recent signal from this area was received Apr 9, 9:41 PM EDT.
- Wi-fi (40%)
- E-mail (20%)
- Internet (20%)
- TV (20%)
The latest reports from users having issues in Springfield come from postal codes 07081 .
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Springfield, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Springfield, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Springfield, New Jersey
The most recent Optimum outage reports came from the following cities: Springfield, Union, Summit, Irvington, and Scotch Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Springfield
|
TV | 6 days ago |
|
Union
|
22 days ago | |
|
Summit
|
Wi-fi | 26 days ago |
|
Irvington
|
Internet | 29 days ago |
|
Union
|
Wi-fi | 29 days ago |
|
Scotch Plains
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Springfield, New Jersey
Latest outage, problems and issue reports in Springfield and nearby locations:
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Dorinda Walker (@DorindaWalker) reported from South Orange, New Jersey@mhudelson @optimum @OptimumHelp Their customer service is horrible, I am switching to another carrier.
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eric k goldstein (@erickgoldstein) reported from South Orange, New Jersey@optimum @OptimumHelp off to a really bad start. Install scheduled three weeks ago for this am. Confirmed last night via computer call, they called at 8am and said tech is on the way. No show. I took off work to wait and they did not even call to say they were not coming.
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp my internet and TV just went out. Is there a service outage?
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp your customer service is terrible. My internet isn’t working and I’ve been trying to get in touch for a week!!!
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Susan Cohan (@susancohan) reported from Chatham, New Jersey@OptimumHelp Was promised emergency service today-line disconnected from house by fallen tree and pinned across driveway. Everything in my home runs on WiFi. Now you say 11/8. #fail #worstservice #brokenpromises
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Juanita Betts - Graves (@DesireMyDream) reported from Staten Island Junction, New Jersey@OptimumHelp There is no winter storm in Bayonne, NJ but we have an outage since morning!
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Nate Sullivan (@nolookshot) reported from South Orange, New Jersey@OptimumHelp hi! for the last couple of days we’ve needed to restart our modem once a day or so. But today, even that’s not working. Just a blinking ds/us light and the “online” light is off. Any ideas? HELLLP US WE HAVE LITTLE KIDS AND THEY NEED MOVIES!!!
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp I keep getting a VID-218 error on my DVR playback. Tried restarting and unplugging. How can I fix this and watch my recorded shows?
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Max A. Gonzalez (@maxagonzalez) reported from Mountainside, New Jersey@OptimumHelp REAL NICE! Canceling my appointment after trying to upgrade my services on Saturday on the phone back and forth for 4 hours. SO not impressed with your customer service.
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Susan Cohan (@susancohan) reported from Chatham, New Jersey@optimum service failure. You promised today now say 11/8. Line down from house due to fallen tree. #fail #worstservice #brokenpromises
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp internet and TV service down and Altice screen says “Failed Router Init”
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S3 (@Shetty_S3) reported from South Orange, New JerseyAnyone else in South Orange having Internet issues? @OptimumHelp #southorange #Optimumoutage
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sarunas jackson stan page (@colderthan__ice) reported from Irvington, New JerseyI’m just tryna figure how Optimum told me they were gonna refund me for overcharging me and never did lmfaoooo ***** give me my money @OptimumHelp
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp is there an outage in south Orange NJ, internet hasn’t been working for hours. @optimum
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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Laskinzero (@laskinzero) reported@optimum Every time your internet service goes out I'm posting that your internet service is ****. Your 99% reliability is a lie.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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@[email protected] (@pejacoby) reported@DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔
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Ronda McCarty (@RondaMKC) reported@optimum DON'T FALL FOR IT!! I pre-ordered a "free" iPhone 17 with a trade in during the October promotion and was SCAMMED! They LOST my phone (for 3 months) and now I'm being told I never participated in the promotion but "bought" the phone (even though I have FedEx tracking to prove it)
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Joe (@NYI60) reported@optimum it’s really awesome that every sporting event I watch with your service is roughly 2-3 minutes delayed and I get score updates before they happen on my screen.
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Maddy Mfuru (@maddymfuru) reported@OptimumHelp @kenneth1783 @optimum Can you help work service outage?