Optimum outages and service status in South Orange, New Jersey
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 1 outage signal in the last 24 hours around South Orange, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 14, 1:47 PM EDT.
- Internet (69%)
- Wi-fi (13%)
- TV (13%)
- E-mail (6%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in South Orange, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in South Orange, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near South Orange, New Jersey
The most recent Optimum outage reports came from the following cities: East Orange, Newark, Springfield, Union, Livingston, and Irvington.
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Internet | 21 hours ago |
|
Newark
|
Internet | 4 days ago |
|
Springfield
|
TV | 6 days ago |
|
Newark
|
Internet | 15 days ago |
|
Newark
|
Internet | 20 days ago |
|
East Orange
|
Internet | 21 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Optimum Issues Reports Near South Orange, New Jersey
Latest outage, problems and issue reports in South Orange and nearby locations:
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sarunas jackson stan page (@colderthan__ice) reported from Irvington, New JerseyI’m just tryna figure how Optimum told me they were gonna refund me for overcharging me and never did lmfaoooo ***** give me my money @OptimumHelp
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millie Damus Delgado (@therealMillie21) reported from Newark, New JerseyWHAT TF??? I paid for service, my internet is cut off. I have a zoom interview , got me late for for my ****** zoom... Are ya serious??? @OptimumHelp @optimum
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp your customer service is terrible. My internet isn’t working and I’ve been trying to get in touch for a week!!!
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𝙂𝙊𝙇𝘿𝙀𝙉𝘽𝙊𝙔 (@GoldenboyFTW) reported from Newark, New JerseyIf my internet is still messed up during the MW launch I’m gonna lose my freaking mind! C’mon @optimum don’t let me down.
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NJIT Facilities (@NJITFacilities) reported from Newark, New Jersey@CaseyAMacDonald @optimum 1990 wasn’t so bad!
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Arjun R. Davé (@arjundofficial) reported from Newark, New Jersey@optimum my internet isn't working right now and i have class soon. Is there an outage in my area?
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp internet and TV service down and Altice screen says “Failed Router Init”
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Kah (@karlapeniche) reported from Newark, New Jersey@OptimumHelp i just send you a DM please i need help
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Rhenotha (@rhenotha) reported from Newark, New JerseyAnd when I want to actually watch cable tv @optimum is giving me this error message. Can't watch DVR cant watch on demand. I called customer service didn't have any answers and tech support came out and said it's just a glitch. Hasn't worked all day! 😡😡
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frankingeneral (@frankingeneral) reported from Newark, New Jersey@bullwinkleberry @FS1 @OptimumHelp I'm an idiot. Fixed it myself by turning the box off and back on. Should have tried that before tweeting 🤣🤣
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp my internet and TV just went out. Is there a service outage?
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Frank, in general (@frankingeneral) reported from Newark, New Jersey@jdmcel @AlticeUSA @OptimumHelp Done did that. Plus WiFi still works. My service is terminating the end of September though as we're switching to Fios cause Altice has sucked ***** for as long as we've had it. Just always random bullshit like this. The box is buggy as hell on its best days. Good riddance.
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NewarkCentricCity (@NwkCentricCity) reported from Newark, New Jersey@optimumhelp @optimum What does it take to get someone to help me when I repeatdly stated I do not have the info or box they need to verify my account, but yet take my $ without fail? please help. thanks
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Dorinda Walker (@DorindaWalker) reported from South Orange, New Jersey@mhudelson @optimum @OptimumHelp Their customer service is horrible, I am switching to another carrier.
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S3 (@Shetty_S3) reported from South Orange, New JerseyAnyone else in South Orange having Internet issues? @OptimumHelp #southorange #Optimumoutage
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NewarkCentricCity (@NwkCentricCity) reported from Newark, New JerseyI mail check to @optimum on 1/1/21 finally catching up on bill due 1/6 since I cant stand on my injured foot/pay using automated system processed on 1/10 being charged late fee & cant make service adjustments/ still can't go due to hurt foot. calls 2 reps r exasperating. help pls
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IamHenHen (@IamHenHen) reported from Newark, New JerseySo I was gonna go live and my internet just stopped working , for the 5th time this weak , to anyone looking for a new service provider , say no to optimum it’s trash 🐣
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Jason HustleHoff (@JasonHustleHoff) reported from Newark, New Jersey@chase_roper I have @optimum. I'm done with them. I hadn't realized they raised my monthly bill to over$200 a month when literally all I have is cable+dvr+ internet in one room. In this crisis I'll get cut off if I don't pay over 200 every few weeks. SO DONE. Looking 4 new service.
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Frank, in general (@frankingeneral) reported from Newark, New Jersey@jdmcel @AlticeUSA @OptimumHelp So they probably screwed up and cancelled my service today in one last fit of incompetence
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Morgan Beirne (@MorganBeirne) reported from Newark, New JerseyI only hope @OptimumHelp will use the extra $600 they take from me this year (without providing any additional services) to set up a customer service email that is linked on their website. In the mean time, I'll limit my apartment search by fios availability.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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DZENT (@DZENT_1) reported@optimum if my **** ain’t fixed by tomorrow I’m getting rid of y’all useless service y’all already scamming the **** out of me.
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Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.
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Kenneth W (@kenneth1783) reported@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
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Mark Rudick (@markrudick) reported@optimum @OptimumHelp Customer for 21 yrs chatting with customer service. ask for January thru March 2025 bills. They tell me it'll cost $1.50 and take 11-12 business days. When I complain they give me the phone number to cancel my service. UNREAL!!!!!
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Luis Martz (@WalkngSoul) reported@OptimumHelp @Idiocratese @optimum Can you give an update on the internet outage in Newark NJ
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Chemica Powell (@chemics_cool) reported@optimum I’m having trouble my cable boxes getting no signal for tv and when I call there’s almost a 40 minute wait time
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Bo Warrior (@KennethHarman10) reported@optimum I am so tired of you companies using these Indian people to answer your phones you can’t understand them all I wanted to do was cancel my service cause I can’t afford it anymore and it takes an act of congress to get it done I finally hung up cause I couldn’t understand
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.