Optimum outages and service status in Irvington, New Jersey
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Optimum generated 1 outage signal in the last 24 hours around Irvington, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 14, 1:47 PM EDT.
- Internet (73%)
- Wi-fi (13%)
- E-mail (7%)
- TV (7%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Irvington, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Irvington, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Optimum
Optimum is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Irvington, New Jersey
The most recent Optimum outage reports came from the following cities: East Orange, Newark, Elizabeth, Union, and Irvington.
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Internet | 21 hours ago |
|
Newark
|
Internet | 4 days ago |
|
Elizabeth
|
Internet | 11 days ago |
|
Newark
|
Internet | 15 days ago |
|
Newark
|
Internet | 20 days ago |
|
East Orange
|
Internet | 21 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Optimum Issues Reports Near Irvington, New Jersey
Latest outage, problems and issue reports in Irvington and nearby locations:
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IamHenHen (@IamHenHen) reported from Newark, New JerseySo I was gonna go live and my internet just stopped working , for the 5th time this weak , to anyone looking for a new service provider , say no to optimum it’s trash 🐣
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp is there an outage in south Orange NJ, internet hasn’t been working for hours. @optimum
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Queen♚ (@nikkix3_x3) reported from Elizabeth, New Jersey@optimum horrible experience with optimum! I waited on hold for an hour patiently, then he tells me I need someone to come out but god forbid a wire doesn’t work properly on the box I have to pay $80! Oh but I have a 10hr time frame and nothing till Friday! Maybe trying @TMobile
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Hyperion (@HyperionPD) reported from Newark, New JerseyGoodbye @optimum your service is trash and your customer service & tech support is worthless. Hello @verizonfios!
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NewarkCentricCity (@NwkCentricCity) reported from Newark, New JerseyI mail check to @optimum on 1/1/21 finally catching up on bill due 1/6 since I cant stand on my injured foot/pay using automated system processed on 1/10 being charged late fee & cant make service adjustments/ still can't go due to hurt foot. calls 2 reps r exasperating. help pls
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ava (@avaxnj) reported from Elizabeth, New JerseyThe optimum tech told me he’d be here tomorrow between 10 am and 8 pm ....... how ******** is that even a window like just tell me you coming when you feel like it damn
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ShaRocks (@SharonPinchback) reported from Elizabeth, New JerseyThank you @optimum for working diligently to resolve the outage that happened yesterday in Elizabeth, NJ....I woke up this morning to my services restored..
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NewarkCentricCity (@NwkCentricCity) reported from Newark, New Jersey@optimumhelp @optimum What does it take to get someone to help me when I repeatdly stated I do not have the info or box they need to verify my account, but yet take my $ without fail? please help. thanks
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Sheila 💕 (@sheyvalentin) reported from Elizabeth, New JerseyI am LIVID! I work with customers Day in and day out! And I give my customers the best experience I can...so yes, customer service is HUGE with me. @optimum
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NewarkCentricCity (@NwkCentricCity) reported from Newark, New Jerseymail check 2 @optimum on 1/1/21 finally catching up on bill due 1/6 since I cant stand on my injured foot/pay using automated system processed on 1/10 being charged late fee & cant make service adjustments/ still can't go due to hurt foot. calls 2 reps r ugh. help pls @KPMueller
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Nate Sullivan (@nolookshot) reported from South Orange, New Jersey@OptimumHelp hi! for the last couple of days we’ve needed to restart our modem once a day or so. But today, even that’s not working. Just a blinking ds/us light and the “online” light is off. Any ideas? HELLLP US WE HAVE LITTLE KIDS AND THEY NEED MOVIES!!!
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Rhenotha (@rhenotha) reported from Newark, New JerseyAnd when I want to actually watch cable tv @optimum is giving me this error message. Can't watch DVR cant watch on demand. I called customer service didn't have any answers and tech support came out and said it's just a glitch. Hasn't worked all day! 😡😡
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Jason HustleHoff (@JasonHustleHoff) reported from Newark, New Jersey@chase_roper I have @optimum. I'm done with them. I hadn't realized they raised my monthly bill to over$200 a month when literally all I have is cable+dvr+ internet in one room. In this crisis I'll get cut off if I don't pay over 200 every few weeks. SO DONE. Looking 4 new service.
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Kah (@karlapeniche) reported from Newark, New Jersey@OptimumHelp i just send you a DM please i need help
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𝙂𝙊𝙇𝘿𝙀𝙉𝘽𝙊𝙔 (@GoldenboyFTW) reported from Newark, New JerseyIf my internet is still messed up during the MW launch I’m gonna lose my freaking mind! C’mon @optimum don’t let me down.
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Dorinda Walker (@DorindaWalker) reported from South Orange, New Jersey@mhudelson @optimum @OptimumHelp Their customer service is horrible, I am switching to another carrier.
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A.J.A.Y (@ajay_anan) reported from Newark, New JerseySeriously @optimum this is not the time to mess with my internet, please fix it. And don’t come with the router issue I tried it all. #newarknj
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Morgan Beirne (@MorganBeirne) reported from Newark, New JerseyI only hope @OptimumHelp will use the extra $600 they take from me this year (without providing any additional services) to set up a customer service email that is linked on their website. In the mean time, I'll limit my apartment search by fios availability.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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DZENT (@DZENT_1) reported@optimum if my **** ain’t fixed by tomorrow I’m getting rid of y’all useless service y’all already scamming the **** out of me.
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Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.
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Kenneth W (@kenneth1783) reported@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
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Mark Rudick (@markrudick) reported@optimum @OptimumHelp Customer for 21 yrs chatting with customer service. ask for January thru March 2025 bills. They tell me it'll cost $1.50 and take 11-12 business days. When I complain they give me the phone number to cancel my service. UNREAL!!!!!
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Luis Martz (@WalkngSoul) reported@OptimumHelp @Idiocratese @optimum Can you give an update on the internet outage in Newark NJ
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Chemica Powell (@chemics_cool) reported@optimum I’m having trouble my cable boxes getting no signal for tv and when I call there’s almost a 40 minute wait time
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Bo Warrior (@KennethHarman10) reported@optimum I am so tired of you companies using these Indian people to answer your phones you can’t understand them all I wanted to do was cancel my service cause I can’t afford it anymore and it takes an act of congress to get it done I finally hung up cause I couldn’t understand
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.