Optimum outages and service status in Florham Park, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Florham Park, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 9, 9:41 PM EDT.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Florham Park, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Florham Park, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Florham Park, New Jersey
The most recent Optimum outage reports came from the following cities: Springfield, Summit, Livingston, Madison, and Morristown.
| City | Problem Type | Report Time |
|---|---|---|
 Springfield
|
TV | 6 days ago |
|
Summit
|
Wi-fi | 26 days ago |
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Livingston
|
Internet | 27 days ago |
|
Madison
|
TV | 1 month ago |
|
Morristown
|
Internet | 1 month ago |
|
Parsippany
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Florham Park, New Jersey
Latest outage, problems and issue reports in Florham Park and nearby locations:
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Mario A (@toothdocx) reported from East Hanover, New Jersey@optimum @OptimumHelp after multiple calls to restore service and optimum saying no reported outages. Today I see a tech outside he said 5 homes are without service. Bad customer service or just lies?
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp I keep getting a VID-218 error on my DVR playback. Tried restarting and unplugging. How can I fix this and watch my recorded shows?
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp your customer service is terrible. My internet isn’t working and I’ve been trying to get in touch for a week!!!
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Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey@OptimumHelp it’s disgusting to see that am out internet for 3 days I have an appointment for 5-8 today and now you send a text it’s canceled and your customer care gives a number that no one picks this so not done you have disappointed me big time
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp is there an outage in south Orange NJ, internet hasn’t been working for hours. @optimum
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Mario A (@toothdocx) reported from East Hanover, New Jersey@optimum @OptimumHelp so there has been a temporary wire suspended in the trees for over a month. One storm and 6 houses will lose service. No response from Optimum.
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Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey@OptimumHelp I need confirmation for tomorrow this can’t go on you can’t cancel and tell me that the next appointment is next Saturday evening is this what your commitment is???? In this pandemic
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Ginny Davis-Lee⁷ (@vdavislee) reported from Morristown, New Jersey@DaveMichels @optimum You should have asked me. I have optimum and my internet is pretty bad.
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Brian P. Luthy, CPA (@bplcpa) reported from Morristown, New Jersey@OptimumHelp need Altice box reset. Service says restored but router in box not connecting. Tried all the other normal steps to reset. Need assistance briefly.
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Anthony Salerno (@PennySalerno22) reported from Morristown, New JerseyGlad to see I’m not the only one who has problems with optimum. Solid time to make customers angry, it’s not like people are dropping their cable services for streaming services or anything
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Ryan Headd (@grey_atlatl) reported from Morristown, New JerseyHey @optimum @OptimumHelp we’ve got power but no cable/internet. What gives? You can’t even send a nice apology email? All the other providers do. Also, turn back on your customer service phones so we can call you.
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Mayra Martinez ✨ (@MayraaMartinez_) reported from Cedar Knolls, New Jersey@OptimumHelp the worse customer service.
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Anthony Picone (@pine_c0ne) reported from Florham Park, New Jersey@OptimumHelp tried to request a credit on your website for my 6 day outage and it says unable to issue a credit and to contact you
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eric k goldstein (@erickgoldstein) reported from South Orange, New Jersey@optimum @OptimumHelp off to a really bad start. Install scheduled three weeks ago for this am. Confirmed last night via computer call, they called at 8am and said tech is on the way. No show. I took off work to wait and they did not even call to say they were not coming.
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp internet and TV service down and Altice screen says “Failed Router Init”
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Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey@OptimumHelp I have no internet for 8 hrs now I called the customer service they were unsure if it’s an outage or a problem with my box can you please help me
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Jamie Cryan (@JamieCryan) reported from Florham Park, New Jersey@OptimumHelp For 3 days I’ve been trying to get help from you to fix an issue with @hbomax and you have been no help
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Stephen Gaskins (@StephenvsSteven) reported from Florham Park, New Jersey@OptimumHelp we’ve been out of service since Tuesday... unable to work because we can not connect both our work tablets to the internet. “Err” on out boxes. The town has power, why isn’t the service restored. We’ve been beyond patient
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Nate Sullivan (@nolookshot) reported from South Orange, New Jersey@OptimumHelp hi! for the last couple of days we’ve needed to restart our modem once a day or so. But today, even that’s not working. Just a blinking ds/us light and the “online” light is off. Any ideas? HELLLP US WE HAVE LITTLE KIDS AND THEY NEED MOVIES!!!
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Mario A (@toothdocx) reported from East Hanover, New Jersey@optimum 29 years with your company and I’m going to Fios because your customer service has plummeted
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail