Optimum outages and service status in Wanaque, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Wanaque, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Wanaque, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Wanaque, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wanaque, New Jersey
The most recent Optimum outage reports came from the following cities: Kinnelon, and Pompton Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Kinnelon
|
TV | 1 month ago |
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Kinnelon
|
TV | 1 month ago |
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Pompton Plains
|
Internet | 2 months ago |
|
Ramsey
|
TV | 2 months ago |
|
Wayne
|
Wi-fi | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Wanaque, New Jersey
Latest outage, problems and issue reports in Wanaque and nearby locations:
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Jenny Onyeka (@jennielo915) reported from Wayne, New Jersey@OptimumHelp you guys have terrible customer support. Got two weeks I can’t get anyone on the phone. I can’t get you to reply here. Someone needs to get back to me.
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T A D (@trista_amanda) reported from Mahwah, New Jersey@OptimumHelp I got a text two hours ago saying our service was restored in Mahwah, NJ - but still no tv / Internet, even after rebooting several times. Any update?
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@OptimumHelp worst customer service ever. On calls and chats for 2 days trying to get issue solved.All they could do was tell me they would send me a new remote in 4 days. I asked to speak to a supervisor after going round and round. I was superv would call be in 1 hr 4 hrs later
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Jaime Berrios (@Jberrios01) reported from Wayne, New Jersey@OptimumHelp my internet is not and has not been operating correctly need some help. I upgraded to 200 speed and it seems like it has worsen since. Please we need help since our kids will be home schooling and working from home has been a nightmare. Thank you
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Alyssa Marie (@AlyssaMuhree) reported from Lincoln Park, New Jersey@AlticeUSA @optimum I have NEVER in my entire LIFE experienced this HORRENDOUS CUSTOMER SERVICE. You have never ONCE resolved ANY issue of mine. I rather have NO CABLE than have to deal with this terrible service. If only @verizonfios was in my area now. Miss you Verizon!
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Seth Price (@Seth_Price10) reported from Butler, New JerseyThe worst part about being displaced from home due to flooding and staying with friends is easily the fact that @optimum is the WORST internet provider I've ever had to deal with. Can't wait to be back home with my @verizonfios gigabit connection
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Dr. Sal Contés Jr ✌🏽✝️ 🌎 (@SalContesJr) reported from Oakland, New Jersey@AlticeUSA @optimum Is there a WiFi outage in Oakland, NJ 07436? I currently have cable but no WiFi. Can you provide a status? Thank you.
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matt (@matt_verret) reported from Wayne, New Jersey@OptimumHelp can someone please answer the phone for customer service im trying to set up my modem and i dont have a qr code because i got it instore as a swap and i have a final exam at 8:30am tomorrow this is urgent
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@optimum is there an issue with your customer service line? I have no service and can’t even call it in! @OptimumHelp
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Kelly DeRocco (@KellyDeRocco) reported from Butler, New Jersey@optimum are you people kidding my sister is working from home and almost in tears because you refuse to resolve her issues!!!!!
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Amer Khatib (@Tahroba) reported from West Milford, New Jersey@optimum Please do something about your international customer service centers. They're rude, unsupportive and don't take the time to listen and understand the issue. 3 calls so far and they still don't understand what I'm calling about 🤯😤🤬😭
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Jenny Onyeka (@jennielo915) reported from Wayne, New Jersey@OptimumHelp Altice 1 mini box stopped working. Any get a person on the phone for over a week to help fix it.
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James Fox (@jimmyjames82) reported from Butler, New Jersey@OptimumHelp we are experiencing an outage…Morris County, NJ.
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@optimum @OptimumHelp Don’t do it worst service ever
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Frank Fiore (@officer37) reported from Oakland, New Jersey@OptimumHelp Why did I have service for the last 2 days but now it’s not on?? Can you explain that???
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Amanda Rago (@mandyrago) reported from Bloomingdale, New JerseyI dont understand how @optimum is still in business. The ONLY thing you get from them is unreliable service, RUDE AND CONDESCENDING customer “service” and technician after technician that blames the issues on something else. All for an astronomical price #dropoptimum #givemefios
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Kelly Brito (@heykellybrito) reported from Bloomingdale, New Jersey@optimum mobile is by far the worst provider I ever used. Stay away friends 😭 Between new SIM cards, new iPhone, trying to transfer my phone numbers, dozen of calls/chat with support and uncountable hours of frustration for weeks, I not feel like crying on a corner 😭😭😭
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Orhan Elci (@0rhanElci) reported from Wayne, New Jersey@JacobSk92 @OptimumHelp @optimum That's awesome then. At least some **** is getting better. It might be fiber installation too since Optimum claims they will bring fiber to %90 pf their coax homes.
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Bridget (@bridge_t66) reported from Wanaque, New Jersey@optimum is a trash service and I can’t wait until I don’t have to use them again. Most expensive utility and the WiFi rarely works. But don’t worry, the bill goes up every ******* month.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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him (@g5vmnnpfkr) reported@optimum your new AI commercials are trash. happy to be a spectrum customer now.
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Johnny Jagemann (@john19090117) reported@optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Mel Bass (@where_im_at) reported.@optimum 8 hour outage, what gives?
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.