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Optimum outages and service status in West Milford, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around West Milford, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in West Milford, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in West Milford, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Milford, New Jersey

The most recent Optimum outage reports came from the following cities: Kinnelon, and Pompton Plains.

CityProblem TypeReport Time
Kinnelon TV 1 month ago
Kinnelon TV 1 month ago
Pompton Plains Internet 2 months ago

Community Discussion

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Optimum Issues Reports Near West Milford, New Jersey

Latest outage, problems and issue reports in West Milford and nearby locations:

  • msdevilsfan1529
    Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey

    @optimum I have had internet issues since you installed in January. Three modems later your last tech guy installed a modem, took off and FORGED MY NAME that the work was complete! Still no internet and my name was forged!!!

  • Chefchrisk802
    Christopher Kelly (@Chefchrisk802) reported from Warwick, New York

    @OptimumHelp no Internet or cable. What a way to ring in the New Year Optimum sucks so much!

  • officer37
    Frank Fiore (@officer37) reported from Oakland, New Jersey

    @OptimumHelp Why did I have service for the last 2 days but now it’s not on?? Can you explain that???

  • Karen8280
    Karen in NJ (@Karen8280) reported from Butler, New Jersey

    I hope #TheBachelorette #thementellall is on demand in full. @optimum's DVR service failed. I got an ISE 800 error all night due to the weather and it only recorded 6 minutes but says it recorded all. Nothing recorded last night, even missed @wwe #RAWReunion. @OptimumHelp

  • LauraMeade12
    Laura Principato (@LauraMeade12) reported from Vernon Center, New Jersey

    Said that they sent a new modem out but can't track the package, they know it was sent out on May 21, but can't provide a tracking number. @optimum said that they do not have a specific department to ship out products! Meanwhile I'm paying for horrible service!

  • SalContesJr
    Dr. Sal Contés Jr ✌🏽✝️ 🌎 (@SalContesJr) reported from Oakland, New Jersey

    @AlticeUSA @optimum Is there a WiFi outage in Oakland, NJ 07436? I currently have cable but no WiFi. Can you provide a status? Thank you.

  • vmwrites2266
    Vince Mattaliano (@vmwrites2266) reported from Pequannock, New Jersey

    @OptimumHelp Getting no response. Intermittent service interruptions, since this morning. NJ 07444

  • KellyDeRocco
    Kelly DeRocco (@KellyDeRocco) reported from Butler, New Jersey

    @optimum are you people kidding my sister is working from home and almost in tears because you refuse to resolve her issues!!!!!

  • angry_iron40
    Justin Z (@angry_iron40) reported from Franklin, New Jersey

    @optimum worst customer service ever

  • mikelogo_
    Mike logothetis (@mikelogo_) reported from Pequannock, New Jersey

    Never ever ever ever get @OptimumHelp @optimum it is absolutely impossible to talk to a person to get any type of hell

  • heykellybrito
    Kelly Brito (@heykellybrito) reported from Bloomingdale, New Jersey

    @OptimumHelp I’m not sure it’s possible. I have been reaching out for help almost daily to get the same empty promises… the mobile team is truly the worst! 2 weeks to port a number? And no one knows WHY nor contacts me. And that’s just one of many issues… just, REALLY bad experience.

  • Alyssa_Rotondi
    lyss lyss (@Alyssa_Rotondi) reported from Oak Ridge, New Jersey

    @sara_carknee @optimum @optimum you suck!!! And so does your customer service

  • bridge_t66
    Bridget (@bridge_t66) reported from Kinnelon, New Jersey

    Another day where internet is spotty and I can’t get my homework done because @optimum is a garbage service run by unhelpful, trash people that don’t give a single **** that you spend hundreds of dollars each month to have no internet

  • Kerri13J
    🇺🇸KerriJ🇺🇸 (@Kerri13J) reported from Ringwood, New Jersey

    We canceled Cablevision about 2weeks ago&switched to ATT TV Now &other apps We stream almost exclusively w/Firestick on a smart tv Just figured out b4-if I’m standing between the router signal &the tv, the hardware in my spine screws it up. I think it’s funny😂 Hubs not so much😉

  • WhiteZinWench
    Sylvana Budesheim, ready for Spring (@WhiteZinWench) reported from Butler, New Jersey

    Side story: The beach house we rented last summer had old Cablevision boxes with the access card. One wasn't working, so we called for help. Repairman took out the card, instinctively blew on it and put it back in. It worked!

  • AjMangano
    Anthony Mangano (@AjMangano) reported from Warwick, New York

    @optimum @OptimumHelp has the worst service. I have called and complained many times and got nowhere. They say everything is fine when it’s not. Internet is constantly cutting out making it impossible to do anything online including stream. #optimumsucks #streamingsucks

  • ScottDarvid
    Scott Darvid (@ScottDarvid) reported from Warwick, New York

    @OptimumHelp @AlticeUSA FIX MY SERVICE ISSUES STOP NEGLECTING

  • AjMangano
    Anthony Mangano (@AjMangano) reported from Warwick, New York

    @OptimumHelp @optimum has the worst customer service. Their tech support is utterly useless and all they know how to do is read from a list of solutions and piss people off. I’ve been having internet issues for months and NO HELP from Optimum.

  • cheryl_sorg
    Cheryl Parisi Sorg (@cheryl_sorg) reported from Butler, New Jersey

    @optimum your service sucks!!!!

  • msdevilsfan1529
    Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey

    @OptimumHelp going in day 7 with barely any internet. I only have service between the hours of about 7 pm to 6 am. I’m unable to work. This needs to be tended to immediately and not just push to another person. Maybe if I stop paying I’ll get service.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • kenneth1783
    Kenneth W (@kenneth1783) reported

    Finally got rid of @optimum #wireless service and switched back to @Verizon. I now have full signal where I was barely getting one or two bars. Customer Service actually talks to me without disconnecting the call before verification has been done. Also, fast data.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum Your internet service is ****.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • yMets00
    rMetsBack? (@yMets00) reported

    @optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill

  • danhorski
    Daniel Horski (@danhorski) reported

    @TMobile horrible 5G internet. Since I switched my PETKIT devices, feeder, litter box and water fountains constantly disconnected. Im tired resetting everything every few days, this is ridiculous.I had @optimum and had zero issue with with my smart devices 😖

  • ecr_socialmedia
    ecr.socialmedia (@ecr_socialmedia) reported

    .@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?

  • AdamsWorldBlog
    Adam Bernard (@AdamsWorldBlog) reported

    .@Optimum should have an OnlyFans based on how often it goes down.

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.

  • yMets00
    rMetsBack? (@yMets00) reported

    @OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?

  • scrappydoctor22
    Steven Richards (@scrappydoctor22) reported

    @optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled