Optimum outages and service status in Oak Ridge, New Jersey
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Oak Ridge, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Oak Ridge, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Oak Ridge, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oak Ridge, New Jersey
The most recent Optimum outage reports came from the following cities: Montville, Kinnelon, Lafayette, Pompton Plains, and Sparta.
| City | Problem Type | Report Time |
|---|---|---|
 Montville
|
Internet | 23 days ago |
|
Kinnelon
|
TV | 1 month ago |
|
Kinnelon
|
TV | 1 month ago |
|
Lafayette
|
Internet | 1 month ago |
|
Pompton Plains
|
Internet | 2 months ago |
|
Sparta
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Oak Ridge, New Jersey
Latest outage, problems and issue reports in Oak Ridge and nearby locations:
-
Kelly Panchoo (@k_panchoo) reported from Mount Arlington, New Jersey@OptimumHelp IS THE WORST COMPANY! I’ve been paying for a service I can’t even use. Today I asked for a root cause analysis of the ONGOING issues and they had no response. @Verizon please come to central NJ!
-
Megan Pasternak (@MeganMihok) reported from Rockaway, New Jersey@optimum @OptimumHelp requested a callback regarding service and bill and when I got it the option that I’m on the phone doesn’t work and it disconnected me. I’ve been trying to get ahold of someone for days.
-
Laura Principato (@LauraMeade12) reported from Vernon Center, New JerseySaid that they sent a new modem out but can't track the package, they know it was sent out on May 21, but can't provide a tracking number. @optimum said that they do not have a specific department to ship out products! Meanwhile I'm paying for horrible service!
-
JP (@blootch) reported from Montville, New Jersey@Lincolntx1864 That would make @optimum state-of-the-art! 😂and it’s really, really bad!
-
Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey@OptimumHelp your customer service is disgusting. No service that your customers pay for and you don’t even allow us to speak to a person. You should be embarrassed and truly are a shit company
-
Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey@OptimumHelp @optimum Hi Juan I have followed your instructions but still have not received any communication from optimum. This is a truly awful experience
-
Laura Principato (@LauraMeade12) reported from Vernon Center, New Jersey@optimum came today with a new modem, turns out the modem that 3 reps told me was sent out on May 21, was not. As soon as the guy left, we lose internet, comes back on after a few minutes, same as always... Never happened with SECTV. Optimum is the worse!
-
Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey@OptimumHelp going in day 7 with barely any internet. I only have service between the hours of about 7 pm to 6 am. I’m unable to work. This needs to be tended to immediately and not just push to another person. Maybe if I stop paying I’ll get service.
-
Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey@optimum I have had internet issues since you installed in January. Three modems later your last tech guy installed a modem, took off and FORGED MY NAME that the work was complete! Still no internet and my name was forged!!!
-
Laura Principato (@LauraMeade12) reported from Vernon Center, New Jersey@optimum took over for SECTV, and they are horrible. Nothing but problems from the time that they took over. Internet service is awful, customer service is horrible, internet cuts in and put all day.
-
Patrick Graziano (@PatTheGraz) reported from Butler, New Jersey@optimum @OptimumHelp @CBS nothing like CBS not working during NFL playoff game Nice
-
-
Michael Wilson (@mwilson417) reported from Mountain Lakes, New Jersey@OptimumHelp Have been having issues all afternoon in Parsippany (bordering Boonton). Is there a widespread issue or is it just me?
-
William Westhoven (@wwesthoven) reported from Mountain Lakes, New JerseyUnbelievable frustration with @optimum customer service. Four days trying to contact a human about the cable wire down on my front yard. Only response is repeated texts asking if my issue is resolved. Aughhh!
-
Kelly DeRocco (@KellyDeRocco) reported from Butler, New Jersey@optimum are you people kidding my sister is working from home and almost in tears because you refuse to resolve her issues!!!!!
-
Poor Henry's Pub (@PoorHenrys) reported from Mountain Lakes, New Jersey@mytalech @elavon the amount of fees, time fixing malfunctioning equipment, equipment fees, the partner blame game, blaming @optimum for slow internet, leasing fees, double charging my customers to the tune of 3-4 per week, is putting us out of business. #lakelandbank @usbank
-
Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey@verizonfios @optimum I never had such issues with fios as I do with optimum. If you were available in our neighborhood I’m sure everybody would switch! Come here fios!
-
lyss lyss (@Alyssa_Rotondi) reported from Oak Ridge, New Jersey@sara_carknee @optimum @optimum you suck!!! And so does your customer service
-
Susan Cohan (@susancohan) reported from Boonton, New Jersey@optimum Still no service. #fail #optimum
-
Cheryl Parisi Sorg (@cheryl_sorg) reported from Butler, New JerseyYou suck @optimum Had an appointment today. A tech was supposed to be here between 5pm-8pm. Finally get customer service and they tell me the tech said we canceled and wanted to reschedule. Liar!!!!!! Waited 3 damn hours!!!! Now I have a time slot between 10am - 8pm tomorrow. 😡
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
-
Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
-
Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
-
Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
-
Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
-
ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
-
NotAphd3 (@notaphd3) reported@optimum Service is down
-
Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
-
Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
-
Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.