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Optimum outages and service status in Lafayette, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Lafayette, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Lafayette, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Lafayette, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lafayette, New Jersey

The most recent Optimum outage reports came from the following cities: Lafayette, and Sparta.

CityProblem TypeReport Time
Lafayette Internet 1 month ago
Sparta Internet 2 months ago

Community Discussion

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Optimum Issues Reports Near Lafayette, New Jersey

Latest outage, problems and issue reports in Lafayette and nearby locations:

  • Top_SZN_Tim
    ☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported from Mount Arlington, New Jersey

    @OptimumHelp I understand wait times are longer than usual, but when you are expecting to receive a call yesterday afternoon regarding the status of your Internet & TV and they haven't gotten back to you still, that's terrible customer service.

  • nadinehm_
    Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey

    @optimum @OptimumHelp I'd like to thank you for your zero help. We resolved the issue. You suck. Goodbye

  • carlo52391
    CJ (@carlo52391) reported from Hopatcong Hills, New Jersey

    @OptimumHelp @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back

  • jerseybabydollx
    Karen (@jerseybabydollx) reported from Hopatcong Hills, New Jersey

    I’ve never experienced outage issues as bad as I am now. Can’t even log in to my account, talk to a CSR via chat or on the phone. Dropped the ball big time @optimum #optimum

  • msdevilsfan1529
    Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey

    @optimum I have had internet issues since you installed in January. Three modems later your last tech guy installed a modem, took off and FORGED MY NAME that the work was complete! Still no internet and my name was forged!!!

  • JimChaffeeEM
    Jim Chaffee (@JimChaffeeEM) reported from Hopatcong Hills, New Jersey

    @OptimumHelp Can you please fix the internet in Hopatcong? We are losing connection 3 or 4 times a day. With so much remote learning going on, this is extremely unfair to teachers and students.

  • njgoonies
    Brian (@njgoonies) reported from Sussex, New Jersey

    I used to think service electric was a bad provider but @optimum is proving me wrong. At least with service electric I could play online gaming . Now I’m lagging all over the place.

  • k_panchoo
    Kelly Panchoo (@k_panchoo) reported from Mount Arlington, New Jersey

    @OptimumHelp IS THE WORST COMPANY! I’ve been paying for a service I can’t even use. Today I asked for a root cause analysis of the ONGOING issues and they had no response. @Verizon please come to central NJ!

  • Fat_Lewis17
    Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey

    @OptimumHelp your customer service is disgusting. No service that your customers pay for and you don’t even allow us to speak to a person. You should be embarrassed and truly are a shit company

  • Fat_Lewis17
    Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey

    @OptimumHelp @optimum Hi Juan I have followed your instructions but still have not received any communication from optimum. This is a truly awful experience

  • msdevilsfan1529
    Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey

    @OptimumHelp going in day 7 with barely any internet. I only have service between the hours of about 7 pm to 6 am. I’m unable to work. This needs to be tended to immediately and not just push to another person. Maybe if I stop paying I’ll get service.

  • BeerGeney
    BeerGeney (@BeerGeney) reported from Hopatcong Hills, New Jersey

    @OptimumHelp is there an internet issue in Hopatcong?

  • k_panchoo
    Kelly Panchoo (@k_panchoo) reported from Mount Arlington, New Jersey

    @OptimumHelp the worst customer service. No one knows what they are doing. @Verizon please come to central nj!

  • nadinehm_
    Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey

    I need help, asap. @OptimumHelp

  • carlo52391
    CJ (@carlo52391) reported from Hopatcong Hills, New Jersey

    @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back

  • Nick_E_Delis
    Nick E. Delis (@Nick_E_Delis) reported from Lake Hopatcong, New Jersey

    @OptimumHelp hellllp!!! I’m stuck in IVR hell. You auto diagnotica are not working. Your box isn’t sending signal to my tv to get sound. Hellllpp!

  • MsAmandaJane
    Amanda Perfect Mess (@MsAmandaJane) reported from Hopatcong Hills, New Jersey

    Dear @optimum - I hope you plan to credit my bill for the outages you cause. My whole service area is out. Meanwhile, my bill is paid in full. I have things I should be doing online that i cannot. I expect to see this credit on my next statement.

  • LauraMeade12
    Laura Principato (@LauraMeade12) reported from Vernon Center, New Jersey

    @dandorf_8 @optimum I'm thinking the same will happen here, but trying everything, already purchased a new router. Sucks when they are the only internet provider, very frustrating.

  • Alyssa_Rotondi
    lyss lyss (@Alyssa_Rotondi) reported from Oak Ridge, New Jersey

    @sara_carknee @optimum @optimum you suck!!! And so does your customer service

  • angry_iron40
    Justin Z (@angry_iron40) reported from Franklin, New Jersey

    @optimum worst customer service ever

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • mynamesmarcos
    soɔɹɐɯ (@mynamesmarcos) reported

    @OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.

  • JennG110
    Jenn (@JennG110) reported

    @jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint

  • g5vmnnpfkr
    him (@g5vmnnpfkr) reported

    @optimum your new AI commercials are trash. happy to be a spectrum customer now.

  • john19090117
    Johnny Jagemann (@john19090117) reported

    @optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization

  • milkmanjr91
    Blue&Gold Redneck (@milkmanjr91) reported

    @optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.

  • where_im_at
    Mel Bass (@where_im_at) reported

    .@optimum 8 hour outage, what gives?

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.