Optimum outages and service status in Sussex, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Sussex, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Sussex, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Sussex, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sussex, New Jersey
The most recent Optimum outage reports came from the following cities: Lafayette.
| City | Problem Type | Report Time |
|---|---|---|
 Lafayette
|
Internet | 1 month ago |
|
Westtown
|
Phone | 2 months ago |
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Optimum Issues Reports Near Sussex, New Jersey
Latest outage, problems and issue reports in Sussex and nearby locations:
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Amer Khatib (@Tahroba) reported from West Milford, New Jersey@optimum Please do something about your international customer service centers. They're rude, unsupportive and don't take the time to listen and understand the issue. 3 calls so far and they still don't understand what I'm calling about 🤯😤🤬😭
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Brian (@njgoonies) reported from Sussex, New JerseyI used to think service electric was a bad provider but @optimum is proving me wrong. At least with service electric I could play online gaming . Now I’m lagging all over the place.
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Laura Principato (@LauraMeade12) reported from Vernon Center, New Jersey@optimum came today with a new modem, turns out the modem that 3 reps told me was sent out on May 21, was not. As soon as the guy left, we lose internet, comes back on after a few minutes, same as always... Never happened with SECTV. Optimum is the worse!
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Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey@optimum I have had internet issues since you installed in January. Three modems later your last tech guy installed a modem, took off and FORGED MY NAME that the work was complete! Still no internet and my name was forged!!!
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Laura Principato (@LauraMeade12) reported from Vernon Center, New Jersey@optimum took over for SECTV, and they are horrible. Nothing but problems from the time that they took over. Internet service is awful, customer service is horrible, internet cuts in and put all day.
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Laura Principato (@LauraMeade12) reported from Vernon Center, New Jersey@dandorf_8 @optimum I'm thinking the same will happen here, but trying everything, already purchased a new router. Sucks when they are the only internet provider, very frustrating.
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Laura Principato (@LauraMeade12) reported from Vernon Center, New JerseySaid that they sent a new modem out but can't track the package, they know it was sent out on May 21, but can't provide a tracking number. @optimum said that they do not have a specific department to ship out products! Meanwhile I'm paying for horrible service!
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Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey@OptimumHelp going in day 7 with barely any internet. I only have service between the hours of about 7 pm to 6 am. I’m unable to work. This needs to be tended to immediately and not just push to another person. Maybe if I stop paying I’ll get service.
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Matt Harden (@AgentM1) reported from Newton, New Jersey@OptimumHelp another outage and you’re ignoring DMs.
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lyss lyss (@Alyssa_Rotondi) reported from Oak Ridge, New Jersey@sara_carknee @optimum @optimum you suck!!! And so does your customer service
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Kenneth W (@kenneth1783) reportedFinally got rid of @optimum #wireless service and switched back to @Verizon. I now have full signal where I was barely getting one or two bars. Customer Service actually talks to me without disconnecting the call before verification has been done. Also, fast data.
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Daniel Horski (@danhorski) reported@TMobile horrible 5G internet. Since I switched my PETKIT devices, feeder, litter box and water fountains constantly disconnected. Im tired resetting everything every few days, this is ridiculous.I had @optimum and had zero issue with with my smart devices 😖
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled