1. Home
  2. Companies
  3. Optimum
  4. Sparta
Optimum

Optimum outages and service status in Sparta, New Jersey

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Sparta, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Sparta, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Sparta, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sparta, New Jersey

The most recent Optimum outage reports came from the following cities: Lafayette, and Sparta.

CityProblem TypeReport Time
Lafayette Internet 1 month ago
Sparta Internet 2 months ago
Dover TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Sparta, New Jersey

Latest outage, problems and issue reports in Sparta and nearby locations:

  • BeerGeney
    BeerGeney (@BeerGeney) reported from Hopatcong Hills, New Jersey

    @OptimumHelp is there an internet issue in Hopatcong?

  • mhiler54
    mhiler (@mhiler54) reported from Budd Lake, New Jersey

    @optimum wifi home internet is awful do not buy. @OptimumHelp is no help.

  • scottike21
    scott iacovelli (@scottike21) reported from Stanhope, New Jersey

    @optimum I'm paying a fortune for my bill. Red Zone is not working at 1 p.m. What can be done to correct this quickly?

  • HesMrBrown
    Clint Brown (@HesMrBrown) reported from Ledgewood, New Jersey

    @OptimumHelp we've had no internet for the last hour and half. What is issue? I'm in Morris County, NJ

  • AgentM1
    Matt Harden (@AgentM1) reported from Newton, New Jersey

    @OptimumHelp another outage and you’re ignoring DMs.

  • msdevilsfan1529
    Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey

    @OptimumHelp going in day 7 with barely any internet. I only have service between the hours of about 7 pm to 6 am. I’m unable to work. This needs to be tended to immediately and not just push to another person. Maybe if I stop paying I’ll get service.

  • Top_SZN_Tim
    ☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported from Ledgewood, New Jersey

    @OptimumHelp My account says I have service as well, but we are still out over here in Ledgewood

  • nadinehm_
    Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey

    @optimum @OptimumHelp I'd like to thank you for your zero help. We resolved the issue. You suck. Goodbye

  • Top_SZN_Tim
    ☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported from Mount Arlington, New Jersey

    @OptimumHelp I understand wait times are longer than usual, but when you are expecting to receive a call yesterday afternoon regarding the status of your Internet & TV and they haven't gotten back to you still, that's terrible customer service.

  • Fat_Lewis17
    Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey

    @optimum @OptimumHelp my internet is out!!! I have important things that I need it for. This is unacceptable service

  • BaumLanea
    Jessica Lanea Baum (@BaumLanea) reported from Budd Lake, New Jersey

    @OptimumHelp my service is out in budd Lake 07828. Is there a failure here

  • Fat_Lewis17
    Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey

    @OptimumHelp @optimum Hi Juan I have followed your instructions but still have not received any communication from optimum. This is a truly awful experience

  • Makeupbaroness
    Leslie Ann Banfitch (@Makeupbaroness) reported from Andover, New Jersey

    I don’t know what happened to @optimum cable company, but they’re driving me to drink! The absolute, worst customer service!

  • carlo52391
    CJ (@carlo52391) reported from Hopatcong Hills, New Jersey

    @OptimumHelp @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back

  • Charles_blood4
    NaTTy_IcE$King (@Charles_blood4) reported from Denville, New Jersey

    @OptimumHelp I just sat on hold for over 45 minutes on your customer service line. My internet speed is dead slow and there's no indication of help on your line

  • daranciang
    Dan Daranciang (@daranciang) reported from Dover, New Jersey

    @OptimumHelp you prematurely terminated my service before my scheduled move, and phone help says that I’d have to open a new account. I move in 12 days and need internet for the move. Help ASAP.

  • k_panchoo
    Kelly Panchoo (@k_panchoo) reported from Mount Arlington, New Jersey

    @OptimumHelp the worst customer service. No one knows what they are doing. @Verizon please come to central nj!

  • msdevilsfan1529
    Janine Brady (@msdevilsfan1529) reported from Vernon Center, New Jersey

    @optimum I have had internet issues since you installed in January. Three modems later your last tech guy installed a modem, took off and FORGED MY NAME that the work was complete! Still no internet and my name was forged!!!

  • JimChaffeeEM
    Jim Chaffee (@JimChaffeeEM) reported from Hopatcong Hills, New Jersey

    @OptimumHelp Can you please fix the internet in Hopatcong? We are losing connection 3 or 4 times a day. With so much remote learning going on, this is extremely unfair to teachers and students.

  • DianneFrommelt
    Dianne Frommelt (@DianneFrommelt) reported from Rockaway, New Jersey

    @optimum really need someone from your co willing to help me. Having issues with Cable/WiFi for 8 weeks now. Technician came to my house 2 weeks ago and ‘tightened wires’ but still having intermittent issues. Customer Service agents are no help. Cancelling soon if not resolved!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • scrappydoctor22
    Steven Richards (@scrappydoctor22) reported

    @optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled

  • on_trees13711
    Grows On Trees (@on_trees13711) reported

    @OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum Your internet service is ****.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • lauren_sheible
    Lauren Sheible (@lauren_sheible) reported

    @optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!

  • oSliMeTo_
    ˢᴿ SL!MeTo (@oSliMeTo_) reported

    never get @optimum for your internet provider , they are the WORST to have !

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • Donna94884759
    Donna (@Donna94884759) reported

    @Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.

  • scrappydoctor22
    Steven Richards (@scrappydoctor22) reported

    @optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled

  • 11Mr_M
    Mr. M (@11Mr_M) reported

    @DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.