1. Home
  2. Companies
  3. Optimum
  4. Budd Lake
Optimum

Optimum outages and service status in Budd Lake, New Jersey

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Budd Lake, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Budd Lake, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Budd Lake, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Budd Lake, New Jersey

The most recent Optimum outage reports came from the following cities: Sparta.

CityProblem TypeReport Time
Sparta Internet 2 months ago
Dover TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Budd Lake, New Jersey

Latest outage, problems and issue reports in Budd Lake and nearby locations:

  • Andrea_BC5
    Andrea Betancourt (@Andrea_BC5) reported from Dover, New Jersey

    @pickmyflorez @optimum @OptimumHelp Girl, I feel your pain. We can’t have two laptops on at the same time at my house because it’s soooo slow. I haven’t been able to get anything done at home.

  • nadinehm_
    Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey

    @optimum @OptimumHelp I'd like to thank you for your zero help. We resolved the issue. You suck. Goodbye

  • BeerGeney
    BeerGeney (@BeerGeney) reported from Hopatcong Hills, New Jersey

    @OptimumHelp is there an internet issue in Hopatcong?

  • Top_SZN_Tim
    ☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported from Ledgewood, New Jersey

    @OptimumHelp My account says I have service as well, but we are still out over here in Ledgewood

  • Fat_Lewis17
    Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey

    @OptimumHelp @optimum Hi Juan I have followed your instructions but still have not received any communication from optimum. This is a truly awful experience

  • abraun
    Alan Braun (@abraun) reported from Randolph, New Jersey

    @OptimumHelp @AlticeUSA Why doesn’t the fox sports go app work to stream the Yes network when using an Altice One account? It works fine with an @optimum account, but looks like if you login with Altice One the Yankees disappear and the yes network disappears. Please help!

  • kierstenkrum
    Kiersten Hallie Krum (@kierstenkrum) reported from Flanders, New Jersey

    ******* @optimum !!! They cheat you EVERY TIME. Even when its THEIR EMPLOYEES who give you the wrong information, still you're expected to literally pay for that mistake. NEVER AGAIN.

  • Fat_Lewis17
    Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey

    @verizonfios @optimum I never had such issues with fios as I do with optimum. If you were available in our neighborhood I’m sure everybody would switch! Come here fios!

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp is there some inter problem in Morris county, NJ? I’ve been kicked off internet for the past hour and a half with intermittent reception

  • R_Schrader
    Randy Schrader (@R_Schrader) reported from Randolph, New Jersey

    @optimum what happened to my RedZone? I have tried to call, order online and through my cable box. Thwarted at every turn. Can someone help me?

  • MsAmandaJane
    Amanda Perfect Mess (@MsAmandaJane) reported from Hopatcong Hills, New Jersey

    Dear @optimum - I hope you plan to credit my bill for the outages you cause. My whole service area is out. Meanwhile, my bill is paid in full. I have things I should be doing online that i cannot. I expect to see this credit on my next statement.

  • Pichat10
    Mike (@Pichat10) reported from Succasunna-Kenvil, New Jersey

    @OptimumHelp help me fix my stuff

  • MeganMihok
    Megan Pasternak (@MeganMihok) reported from Rockaway, New Jersey

    @optimum @OptimumHelp requested a callback regarding service and bill and when I got it the option that I’m on the phone doesn’t work and it disconnected me. I’ve been trying to get ahold of someone for days.

  • JimChaffeeEM
    Jim Chaffee (@JimChaffeeEM) reported from Hopatcong Hills, New Jersey

    @OptimumHelp Can you please fix the internet in Hopatcong? We are losing connection 3 or 4 times a day. With so much remote learning going on, this is extremely unfair to teachers and students.

  • carlo52391
    CJ (@carlo52391) reported from Hopatcong Hills, New Jersey

    @OptimumHelp @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back

  • Makeupbaroness
    Leslie Ann Banfitch (@Makeupbaroness) reported from Andover, New Jersey

    I don’t know what happened to @optimum cable company, but they’re driving me to drink! The absolute, worst customer service!

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp hello??? Any help is greatly appreciated, working for attorneys who don’t like work NOT getting done and need to know why internet is NOT functioning

  • Nick_E_Delis
    Nick E. Delis (@Nick_E_Delis) reported from Lake Hopatcong, New Jersey

    @OptimumHelp hellllp!!! I’m stuck in IVR hell. You auto diagnotica are not working. Your box isn’t sending signal to my tv to get sound. Hellllpp!

  • carlo52391
    CJ (@carlo52391) reported from Hopatcong Hills, New Jersey

    @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back

  • DawnMC74
    Dawn (@DawnMC74) reported from Randolph, New Jersey

    @OptimumHelp every month my premium channels disappear ... why????? I get No credit - no explanation - I’m told I don’t get those channels meanwhile I pay for them every month!!!! I wish I never switched to you @AlticeUSA lies lies!!!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • ecr_socialmedia
    ecr.socialmedia (@ecr_socialmedia) reported

    .@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?

  • yMets00
    rMetsBack? (@yMets00) reported

    @OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?

  • eric_newyork
    tennis.sushi.CA.NY.JPN (@eric_newyork) reported

    @OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • JodysJody
    jody schwartz (@JodysJody) reported

    @OptimumHelp @optimum You’re never any help

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    @optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.

  • JrellN
    💙OG Rell 🧡 (@JrellN) reported

    @optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right

  • Ngonna
    ℕgonna (@Ngonna) reported

    @Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum

  • wncoach
    todd shannon (@wncoach) reported

    @OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.