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Optimum outages and service status in Hopatcong Hills, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Hopatcong Hills, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Hopatcong Hills, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hopatcong Hills, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hopatcong Hills, New Jersey

The most recent Optimum outage reports came from the following cities: Lafayette, and Sparta.

CityProblem TypeReport Time
Lafayette Internet 1 month ago
Sparta Internet 2 months ago
Dover TV 3 months ago

Community Discussion

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Optimum Issues Reports Near Hopatcong Hills, New Jersey

Latest outage, problems and issue reports in Hopatcong Hills and nearby locations:

  • AgentM1
    Matt Harden (@AgentM1) reported from Newton, New Jersey

    @OptimumHelp another outage and you’re ignoring DMs.

  • nadinehm_
    Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey

    I need help, asap. @OptimumHelp

  • TheSidTv
    SidTv (@TheSidTv) reported from Stanhope, New Jersey

    Holy **** @OptimumHelp is one of the worst internet providers. There internet legit just goes of randomly. And they change me thousands a year for my internet not to work half the time

  • MeganMihok
    Megan Pasternak (@MeganMihok) reported from Rockaway, New Jersey

    @optimum @OptimumHelp requested a callback regarding service and bill and when I got it the option that I’m on the phone doesn’t work and it disconnected me. I’ve been trying to get ahold of someone for days.

  • carlo52391
    CJ (@carlo52391) reported from Hopatcong Hills, New Jersey

    @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp hello??? Any help is greatly appreciated, working for attorneys who don’t like work NOT getting done and need to know why internet is NOT functioning

  • Top_SZN_Tim
    ☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported from Mount Arlington, New Jersey

    @OptimumHelp I understand wait times are longer than usual, but when you are expecting to receive a call yesterday afternoon regarding the status of your Internet & TV and they haven't gotten back to you still, that's terrible customer service.

  • BaumLanea
    Jessica Lanea Baum (@BaumLanea) reported from Budd Lake, New Jersey

    @OptimumHelp internet outage please help

  • kevinbendel
    Kevin Joseph (@kevinbendel) reported from Denville, New Jersey

    @OptimumHelp Looks like you an Internet outage in Denville. Power cycled the router a few times with same result.

  • daranciang
    Dan Daranciang (@daranciang) reported from Dover, New Jersey

    @OptimumHelp you prematurely terminated my service before my scheduled move, and phone help says that I’d have to open a new account. I move in 12 days and need internet for the move. Help ASAP.

  • Charles_blood4
    NaTTy_IcE$King (@Charles_blood4) reported from Denville, New Jersey

    @OptimumHelp I just sat on hold for over 45 minutes on your customer service line. My internet speed is dead slow and there's no indication of help on your line

  • DianneFrommelt
    Dianne Frommelt (@DianneFrommelt) reported from Rockaway, New Jersey

    @optimum really need someone from your co willing to help me. Having issues with Cable/WiFi for 8 weeks now. Technician came to my house 2 weeks ago and ‘tightened wires’ but still having intermittent issues. Customer Service agents are no help. Cancelling soon if not resolved!

  • mhiler54
    mhiler (@mhiler54) reported from Budd Lake, New Jersey

    @optimum wifi home internet is awful do not buy. @OptimumHelp is no help.

  • Pichat10
    Mike (@Pichat10) reported from Succasunna-Kenvil, New Jersey

    @OptimumHelp help me fix my stuff

  • k_panchoo
    Kelly Panchoo (@k_panchoo) reported from Mount Arlington, New Jersey

    @OptimumHelp IS THE WORST COMPANY! I’ve been paying for a service I can’t even use. Today I asked for a root cause analysis of the ONGOING issues and they had no response. @Verizon please come to central NJ!

  • abraun
    Alan Braun (@abraun) reported from Randolph, New Jersey

    @OptimumHelp @AlticeUSA Why doesn’t the fox sports go app work to stream the Yes network when using an Altice One account? It works fine with an @optimum account, but looks like if you login with Altice One the Yankees disappear and the yes network disappears. Please help!

  • MSilvia
    Mathieu Silvia (@MSilvia) reported from Hopatcong Hills, New Jersey

    Honestly @optimum , why does my internet go out 2x a day for 10-20 minutes? I tried @OptimumHelp Online Chat and got nowhere. Working & schooling from home and this is unacceptable. Send someone to us to fix!

  • DawnMC74
    Dawn (@DawnMC74) reported from Randolph, New Jersey

    @OptimumHelp every month my premium channels disappear ... why????? I get No credit - no explanation - I’m told I don’t get those channels meanwhile I pay for them every month!!!! I wish I never switched to you @AlticeUSA lies lies!!!

  • Makeupbaroness
    Leslie Ann Banfitch (@Makeupbaroness) reported from Andover, New Jersey

    I don’t know what happened to @optimum cable company, but they’re driving me to drink! The absolute, worst customer service!

  • nadinehm_
    Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey

    @optimum @OptimumHelp I'd like to thank you for your zero help. We resolved the issue. You suck. Goodbye

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • yMets00
    rMetsBack? (@yMets00) reported

    @optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill

  • eokaforjr
    Emeka Okafor, Jr. (@eokaforjr) reported

    Day 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    Crazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?

  • bluxtwo
    Vic Mastrorocco (@bluxtwo) reported

    @THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!

  • pejacoby
    @[email protected] (@pejacoby) reported

    @DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔

  • g5vmnnpfkr
    him (@g5vmnnpfkr) reported

    @optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.

  • Saffyer
    Saff ⚾️ (@Saffyer) reported

    Day 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****