Optimum outages and service status in Andover, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Andover, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Andover, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Andover, New Jersey
The most recent Optimum outage reports came from the following cities: Lafayette, and Sparta.
| City | Problem Type | Report Time |
|---|---|---|
 Lafayette
|
Internet | 1 month ago |
|
Sparta
|
Internet | 2 months ago |
|
Dover
|
TV | 3 months ago |
|
Blairstown
|
Total Blackout | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Andover, New Jersey
Latest outage, problems and issue reports in Andover and nearby locations:
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Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey@OptimumHelp @optimum Hi Juan I have followed your instructions but still have not received any communication from optimum. This is a truly awful experience
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Dan Daranciang (@daranciang) reported from Dover, New Jersey@OptimumHelp you prematurely terminated my service before my scheduled move, and phone help says that I’d have to open a new account. I move in 12 days and need internet for the move. Help ASAP.
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Jessica Lanea Baum (@BaumLanea) reported from Budd Lake, New Jersey@OptimumHelp internet outage please help
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Joe Kelly (@jerseyjoekelly) reported from Mine Hill, New JerseySo right when Phil takes the lead Poof they take it off the air, you gotta be joking!! Optimum sucks
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Clint Brown (@HesMrBrown) reported from Ledgewood, New Jersey@optimum once again with another internet outage in my area and calling customer service has been useless! This is becoming a constant problem!
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☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported from Ledgewood, New Jersey@OptimumHelp My account says I have service as well, but we are still out over here in Ledgewood
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Dawn (@DawnMC74) reported from Randolph, New Jersey@OptimumHelp every month my premium channels disappear ... why????? I get No credit - no explanation - I’m told I don’t get those channels meanwhile I pay for them every month!!!! I wish I never switched to you @AlticeUSA lies lies!!!
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Andrea Betancourt (@Andrea_BC5) reported from Dover, New Jersey@pickmyflorez @optimum @OptimumHelp Girl, I feel your pain. We can’t have two laptops on at the same time at my house because it’s soooo slow. I haven’t been able to get anything done at home.
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Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey@optimum @OptimumHelp I'd like to thank you for your zero help. We resolved the issue. You suck. Goodbye
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Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey@OptimumHelp your customer service is disgusting. No service that your customers pay for and you don’t even allow us to speak to a person. You should be embarrassed and truly are a shit company
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Alan Braun (@abraun) reported from Randolph, New Jersey@OptimumHelp I waited 2.5 hours to get a call back from your support team. They called me and 10 mins into the call hung up….UGH!!!!! Please help with fox sports go. I just want to stream the yes network
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BeerGeney (@BeerGeney) reported from Hopatcong Hills, New Jersey@OptimumHelp is there an internet issue in Hopatcong?
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Randy Schrader (@R_Schrader) reported from Randolph, New Jersey@optimum what happened to my RedZone? I have tried to call, order online and through my cable box. Thwarted at every turn. Can someone help me?
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darren c #CherCrew (@njcolbyco) reported from Randolph, New Jersey@OptimumHelp is there an issue for mine hill New Jersey … no internet since 11am
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Dawn (@DawnMC74) reported from Randolph, New Jersey@OptimumHelp it’s funny you want me to pay you for service but my service is always going out. How is that fair? We are supposed to pay for service we receive, so maybe credits us for when our service is out.
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Kiersten Hallie Krum (@kierstenkrum) reported from Flanders, New Jersey******* @optimum !!! They cheat you EVERY TIME. Even when its THEIR EMPLOYEES who give you the wrong information, still you're expected to literally pay for that mistake. NEVER AGAIN.
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Nick E. Delis (@Nick_E_Delis) reported from Lake Hopatcong, New Jersey@OptimumHelp hellllp!!! I’m stuck in IVR hell. You auto diagnotica are not working. Your box isn’t sending signal to my tv to get sound. Hellllpp!
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mhiler (@mhiler54) reported from Budd Lake, New Jersey@optimum wifi home internet is awful do not buy. @OptimumHelp is no help.
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Kelly Panchoo (@k_panchoo) reported from Mount Arlington, New Jersey@OptimumHelp IS THE WORST COMPANY! I’ve been paying for a service I can’t even use. Today I asked for a root cause analysis of the ONGOING issues and they had no response. @Verizon please come to central NJ!
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CJ (@carlo52391) reported from Hopatcong Hills, New Jersey@OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.