Optimum outages and service status in Mine Hill, New Jersey
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Mine Hill, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Mine Hill, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mine Hill, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mine Hill, New Jersey
The most recent Optimum outage reports came from the following cities: Morristown.
| City | Problem Type | Report Time |
|---|---|---|
 Morristown
|
Internet | 1 month ago |
|
Parsippany
|
Wi-fi | 2 months ago |
|
Dover
|
TV | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Mine Hill, New Jersey
Latest outage, problems and issue reports in Mine Hill and nearby locations:
-
Anthony Salerno (@PennySalerno22) reported from Morristown, New JerseyGlad to see I’m not the only one who has problems with optimum. Solid time to make customers angry, it’s not like people are dropping their cable services for streaming services or anything
-
mhiler (@mhiler54) reported from Budd Lake, New Jersey@optimum wifi home internet is awful do not buy. @OptimumHelp is no help.
-
Mayra Martinez ✨ (@MayraaMartinez_) reported from Cedar Knolls, New Jersey@OptimumHelp the worse customer service.
-
Mathieu Silvia (@MSilvia) reported from Hopatcong Hills, New JerseyHonestly @optimum , why does my internet go out 2x a day for 10-20 minutes? I tried @OptimumHelp Online Chat and got nowhere. Working & schooling from home and this is unacceptable. Send someone to us to fix!
-
Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey@OptimumHelp is there some inter problem in Morris county, NJ? I’ve been kicked off internet for the past hour and a half with intermittent reception
-
William Westhoven (@wwesthoven) reported from Mountain Lakes, New JerseyUnbelievable frustration with @optimum customer service. Four days trying to contact a human about the cable wire down on my front yard. Only response is repeated texts asking if my issue is resolved. Aughhh!
-
Michael Wilson (@mwilson417) reported from Mountain Lakes, New Jersey@OptimumHelp Have been having issues all afternoon in Parsippany (bordering Boonton). Is there a widespread issue or is it just me?
-
Rickus (@DevRickus) reported from Boonton, New JerseyI still an laughing at @OptimumHelp CS agent rebooting my home modem to fix me not being able to receive email on my phone computer or web client. And then just telling me "someone will work on it" and then disconnecting. Amazing work
-
Megan Pasternak (@MeganMihok) reported from Rockaway, New Jersey@optimum @OptimumHelp requested a callback regarding service and bill and when I got it the option that I’m on the phone doesn’t work and it disconnected me. I’ve been trying to get ahold of someone for days.
-
Karen (@jerseybabydollx) reported from Hopatcong Hills, New JerseyI’ve never experienced outage issues as bad as I am now. Can’t even log in to my account, talk to a CSR via chat or on the phone. Dropped the ball big time @optimum #optimum
-
Kevin Lane (@KevinLanne) reported from Succasunna-Kenvil, New JerseyI’ve never hated anyone or anything more than I hate @OptimumHelp @optimum @AlticeUSA Hands down has the WORST customer service system I’ve ever dealt with
-
Bill Tripodi (@wtripodi) reported from Denville, New Jersey@OptimumHelp I wonder when service will be restored? 2 hours? 2 days? A month? We really have not heard a thing about this. Any estimate at all?
-
nanicretivenj (@nanicretivenj) reported from Parsippany, New JerseyOne of the worst service in New Jersey is @optimum customer care they just disconnect phone with out hearing it . I tried 10 times to get the connection they are least bothered about it . Worst customer care service I ever saw , service guys does not know anything #optimum
-
Kiersten Hallie Krum (@kierstenkrum) reported from Flanders, New Jersey******* @optimum !!! They cheat you EVERY TIME. Even when its THEIR EMPLOYEES who give you the wrong information, still you're expected to literally pay for that mistake. NEVER AGAIN.
-
Susan Cohan (@susancohan) reported from Boonton, New Jersey@optimum what a ****** business model you have. A deal I made in good faith when I moved has been changed w/o notification and my bill went up $56. #bendoberandtakeit #fail #internetisautility
-
☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported from Ledgewood, New Jersey@OptimumHelp My account says I have service as well, but we are still out over here in Ledgewood
-
Nikki Tashkent (@NikkiTashkent) reported from Boonton, New Jersey@OptimumHelp why we still have no service from @optimum in Boonton NJ.
-
Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey@verizonfios @optimum I never had such issues with fios as I do with optimum. If you were available in our neighborhood I’m sure everybody would switch! Come here fios!
-
Poor Henry's Pub (@PoorHenrys) reported from Mountain Lakes, New Jersey@mytalech @elavon the amount of fees, time fixing malfunctioning equipment, equipment fees, the partner blame game, blaming @optimum for slow internet, leasing fees, double charging my customers to the tune of 3-4 per week, is putting us out of business. #lakelandbank @usbank
-
scott iacovelli (@scottike21) reported from Stanhope, New Jersey@optimum I'm paying a fortune for my bill. Red Zone is not working at 1 p.m. What can be done to correct this quickly?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
-
rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
-
tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
-
FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
-
jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
-
Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
-
Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
-
💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
-
ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
-
todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.