Optimum outages and service status in Totowa, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Totowa, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- E-mail (25%)
- Internet (25%)
- Total Blackout (25%)
- TV (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Totowa, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Totowa, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Totowa, New Jersey
The most recent Optimum outage reports came from the following cities: Clifton, Paterson, Passaic, Little Falls, and Fair Lawn.
| City | Problem Type | Report Time |
|---|---|---|
 Clifton
|
13 days ago | |
|
Clifton
|
Internet | 13 days ago |
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Clifton
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TV | 13 days ago |
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Clifton
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Total Blackout | 13 days ago |
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Paterson
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TV | 1 month ago |
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Passaic
|
TV | 1 month ago |
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Optimum Issues Reports Near Totowa, New Jersey
Latest outage, problems and issue reports in Totowa and nearby locations:
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey.@optimum sold me an upgraded fiber package. Tech came, broke down my perfectly good internet, put in the new system, and left. I now have no internet and no service tech is available to fix this? So now @verizonfios is looking good.
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Elijah Jay (@imready116) reported from Paterson, New JerseyCan someone Let me know How The Pandemic Impacts WiFi Service and How is it when I call #optimum They had me on hold 3x over 40min then just hung Up @optimum.net The service offered a Call back . And they Never Called ,Felt like I WasDumped waiting for a Call that never came .
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey@OptimumHelp Hire more people so your account managers don’t blame it on “we’re so busy we can’t send anyone to fix the problem we created”
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Robert Graber (@RobertInNJ) reported from Woodland Park, New Jersey@OptimumHelp Thought so.... not working tho
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Robert Graber (@RobertInNJ) reported from Little Falls, New Jersey@optimum @OptimumHelp you just had someone call me after have text chat and tell me I WAS RUDE and I shouldn’t treat people like this. I would like to make complaint!!!
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Irfan (@IrfanWalele) reported from Fair Lawn, New Jersey@OptimumHelp When do you plan on having the internet service up & running?
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Mike V.P. (@MikePettigano) reported from Elmwood Park, New Jersey10/25 came and the install tech came during the window. Said there was no line work done. So he couldn’t install the service. He said I had to call @OptimumHelp. I called. 3/x
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Jennifer Griffiths (@0218jenn) reported from Hawthorne, New Jersey@optimum you guys stink black outs today this entire week., them told us you would help when the hurricane came. U charged us we didn't have power for 8 days. Then there was issues in the neighborhood as well now back to black outs.
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Alexandra Williamson (@_AlexandraAndra) reported from Clifton, New Jersey@OptimumHelp @optimum I’ve been on hold for more than 1 hr, this is my third attempt today. I live in Clifton, NJ, no internet, wires look low. Please help!
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Nancy (@nancyl367) reported from Woodland Park, New JerseyOptimum channel also does not carry One Network. Please get this corrected. We need @oann network.
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@OptimumHelp worst customer service ever. On calls and chats for 2 days trying to get issue solved.All they could do was tell me they would send me a new remote in 4 days. I asked to speak to a supervisor after going round and round. I was superv would call be in 1 hr 4 hrs later
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Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey@OptimumHelp Hawthorne Parker Ave no service since 6:30 pm
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Ding, Dong the Coquito Lady (@CreepySnacks) reported from Fair Lawn, New Jersey@OptimumHelp hi I have an Internet outage and your service chat is not working
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Jose Ybarra (@joseybarra) reported from Clifton, New Jersey@optimum why can’t I get a customer service rep on the phone..my network modem/router drops connection for no apparent reason I have been calling for about an hour now. I swear I will discontinue service if you don’t reach out to me. This is unacceptable.
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Tom Coakley (@ElProducto42) reported from Cedar Grove, New JerseyOptimum Cable TV and internet sucks! #dontknowwhatcustomer serviceis @OptimumHelp #worsethanblackandwhiteTV
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@OptimumHelp still no call back or response to our issue. Unable to watch tv. Terrible customer service. Over 6 hours and no call back. Terrible customer service
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Alexandra Williamson (@_AlexandraAndra) reported from Clifton, New Jersey@optimum But I have no internet and wires are down! On hold now for over an hour!!!
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Big Farrid Gyal (@Shaadene) reported from Paterson, New Jersey@OptimumHelp Please fix the optimum hotspots, service is very spotty. Seems to only work in the middle of the night.
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@OptimumHelp the worst customer service ever. 4 days of phone calls and chats and my services are still not working. Every time they fix one thing they knock another one out. Can’t even get a manager to call back. Pay way to much to be treated like this
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.