Optimum outages and service status in Mount Sinai, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Mount Sinai, including 0 direct reports.
- The most common problems reported in this area mention TV and E-mail.
- TV (67%)
- E-mail (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Mount Sinai, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mount Sinai, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mount Sinai, New York
The most recent Optimum outage reports came from the following cities: Kings Park, Medford, Coram, Lake Grove, Centereach, and Smithtown.
| City | Problem Type | Report Time |
|---|---|---|
 Kings Park
|
18 days ago | |
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Medford
|
TV | 29 days ago |
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Medford
|
TV | 30 days ago |
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Coram
|
Internet | 1 month ago |
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Lake Grove
|
TV | 1 month ago |
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Centereach
|
TV | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Mount Sinai, New York
Latest outage, problems and issue reports in Mount Sinai and nearby locations:
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Rich MacDonald (@orangermac) reported from Stony Brook, New York@OptimumHelp @John_Nichols14 This is not the way an honest, well-managed company behaves. As soon as T-Mobile offers an alternative, Optimum will lose me as a customer
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Evan Green (@Evan2458848) reported from Port Jefferson Station, New York@OptimumHelp my experience in the chat feature since monday has been horrible! All your employees know how to say is “there is an outage in your area” (there wasn’t) took 3 chats since monday to get a troubleshoot and find out there’s a network problem and get a tech visit appt.
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Sayem Shahrier (@SayemStudios) reported from Holtsville, New York@OptimumHelp Not working right now!😱
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Rich Gambale (@rgam56) reported from Ridge, New York@GioWFAN @7BOOMERESIASON yes PSEG is helping consumers and are being very professional. But Optimum and Dolan is not. They are shutting off people from service if they are late or behind on their payments. It is amazing how we haven’t heard from them
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Craig Knapp (@CraigKnappMusic) reported from Ridge, New York@OptimumHelp trying to get help with activating a new modem I purchased. I’ve been on hold for almost an hour. Please help!!!
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@goldietaylor I stopped watching @CBS because they want $$ to use their app. A service I already pay for through my @optimum bill.
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New YorkFor all those suffering because of @PSEGLI and @OptimumHelp you can file complaints with the Public Service Commission. #LongIsland #NoPower #NoService
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Filomena ☮️ 🧩 (@buddhagrrl65) reported from Stony Brook, New York@OptimumHelp I have been trying for days to speak with my 91 year old mother has no internet or phone. She lives in Smithtown what is the status of service restoration
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KR_Bono (@bono_kr) reported from Smithtown, New York@Marsha250 True but they are like Cablevision and CNN. They have deals set up where people pay for service plans that automatically include paying them.
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dani (@notdinodan) reported from Brentwood, New York@wumb0_ @optimum that’s why i convinced my parents to cancel ******** out of their cable. We only have their internet and landline services now. And we use sling tv in place for the channels my parents do like to watch. They ain’t getting no more of our money
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp NOW THAT IT HAS TAKEN OVER A MONTH FOR @PSEGLI TO CLEAR IT FOR OPTIMUM TO COME OUT AND FIX MY CABLE I AM TOLD IT WILL BE 80.00?????? WHAT ******** IS WRONG WITH YOUR COMPANY?????????
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Douglas Kelley (@LISUNCHASER) reported from Medford, New York@optimum Called customer service got someone from out of country. Can’t even get a American tech on the phone this out sourcing has to go Drop them
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robert ross (@robertr43995977) reported from Ronkonkoma, New York@angiemartinez @OptimumHelp I had problems with them for weeks everything was a Payment,80 dollars for someone to come out,than they say I needed quicker speed 50 dollars more ,damn scam
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Eric Fishon (@eman1061) reported from Hauppauge, New York@optimum @OptimumHelp @AlticeUSA understand & respect Optimum’s need to secure their network & IP at homes but to shut down someone’s internet on weekend w no support when medical & safety needs require internet is inhumane. No meds, no security,pets no food. #livesmatter #helpme
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Amy Smith (@hashtagaims) reported from Stony Brook, New York@OptimumHelp Service outages happen in a storm. They shouldn’t (especially for $200+ a month) but they do. What’s unexpected is to try to reach a provider during said outage and be hung up on. Thanks for finally tweeting on issue - but we still await an apology and for you to make this right.
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LS (@Skrubba05) reported from Holtsville, New YorkI have made a TON of complaints on here about @OptimumHelp for their service and customer service and rightfully so. It’s only right I 👏🏼 @VerizonSupport for their superior service both in product and on the phone. They just resolved an issue I had in 10 mins and did it with...
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Mary Yellin ☘️🇮🇪🍀💚 (@Mar3sons) reported from Mastic, New York@OptimumHelp I haven't had service for weeks and they said they will charge me 80.00 to come fix it. #THIEVES #MONOPOLY
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Khwaja Hassan (@KhwajaH219) reported from Centereach, New YorkIf anybody is in need of internet services, please for the love of God, don’t EVER ******* get @Optimum. Since I signed up in March, they have done nothing but ******* consistently each month from canceling my service without warning to charging me more than I owe. Stay far away!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Bubble Doble (@BubbleDoble1) reported@optimum youre whole Company and service swallows. Never a good day and not a day goes by where it doesnt slow down or cut out. Scumbags
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Flurpledur (@Flurpledur) reportedTwo days in a row my games are unplayable because @optimum is inconsistent garbage
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Sean Kelly (@SeanOfKelly) reportedHey @optimum , WTF already. Make a deal with the @MLBNetwork. Out of all the ****** channels you bundle and make us pay for you cannot get this one back on? Tick tock Optimum. There’s other options out there.
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Mehateyou (@Mehatechoo) reportedOnce again, the ****** @MTA is at it. Man I can’t wait to ******* leave NY. **** @MTA **** ConEd **** @optimum **** the Governor and **** the Mayor
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Flurpledur (@Flurpledur) reportedAhh yes another day of unstable upload speed brought to you by @optimum shitternet
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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M.C. Phoenix_AF (@M_C_Phoenix) reported@optimum Stop playing and fix my WiFi.