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Optimum outages and service status in Bay Shore, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Bay Shore, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Wi-fi (33%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Bay Shore, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Bay Shore, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bay Shore, New York

The most recent Optimum outage reports came from the following cities: Islip, and Babylon.

CityProblem TypeReport Time
Islip Internet 14 days ago
Babylon Wi-fi 17 days ago
Babylon E-mail 30 days ago
Babylon Internet 2 months ago
Brentwood Internet 2 months ago

Community Discussion

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Optimum Issues Reports Near Bay Shore, New York

Latest outage, problems and issue reports in Bay Shore and nearby locations:

  • tempusfugit72
    Jason (@tempusfugit72) reported from Islip, New York

    Either way WiFi is a terrible technology. Doesn’t matter if it’s optimum/fios/spectrum etc

  • MikeStarletti
    Michael Joseph (@MikeStarletti) reported from West Babylon, New York

    @OptimumHelp Hello waiting two days for a callback and after receiving the email confirmation realize the rep did the exact opposite of what I asked Can’t find the link to request another callback HELP!!

  • Kevin_Hearns
    Hearnsy (@Kevin_Hearns) reported from Islip, New York

    @optimum @AlticeUSA any updates on the Islip NY outage ? My kids are demanding @netflix #marshaandthebear and all I have is shoots and ladders #sendhelp #notideal

  • ianwich
    Ian (@ianwich) reported from Dix Hills, New York

    @catefaceless @OptimumHelp The Allie service is useless.

  • LevarSterling
    Levar Sterling (@LevarSterling) reported from Wheatley Heights, New York

    @OptimumHelp—zip 11798 No internet/cable service since 3am this morning and absolutely no indication when or if it will be resolved. Please provide a realistic time frame update. It’s imperative as I need to work from home. Thanks

  • ELEV1MAN
    GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York

    @optimum I made a mistake going to FIBEROPTIC service. Out for four days and now Out again. Will warn my neighbors.

  • krstnbass
    Kristine (@krstnbass) reported from Bohemia, New York

    I have all my screenshots I'm not paying for anything over this weekend. Disconnected my cable then disconnected my phone & @optimum can't even justify as they have had my money. Your mistakes not my problem. @OptimumHelp #nohelp

  • MotherShuck
    Dennis Farrell (@MotherShuck) reported from North Babylon, New York

    And @optimum STILL has not contacted me. This is been going on for two months. I’m glad I only have $100 on @ACR_POKER so I only play in 50 Cent tournaments. I’d be losing my **** if I was playing in the nosebleeds like you.

  • ELEV1MAN
    GEORGE BRENNER (@ELEV1MAN) reported from West Babylon, New York

    @OptimumHelp Free ON DEMAND still not up to date. $300.00 a month for something that doesn't work.

  • trishietime
    Trish Travags (@trishietime) reported from Dix Hills, New York

    @OptimumHelp I have had no service for 36 hours and NO ONE will help

  • LITEHOUSEMASHEL
    LightHouse Mashelle (@LITEHOUSEMASHEL) reported from Deer Park, New York

    @OptimumHelp Yeah get my service installed.

  • czuck1983
    C (@czuck1983) reported from Commack, New York

    Hey @OptimumHelp, why is it seemingly impossible to make changes to my service plan online? Trying to make some cuts to my ridiculous @optimum bill but I can't find anyway to change my package.

  • KarinM711
    Karin Michelle (@KarinM711) reported from Lindenhurst, New York

    @OptimumHelp @mvpboxpics You guys are the absolute worst! Cable out at 9 last night. Supposed to be back at midnight. Got text at 9 am that it was resolved. It’s 10:45 now. Still not back. THE WORST!!!!

  • McGrathFC
    x - McGrathFC (@McGrathFC) reported from North Lindenhurst, New York

    @OptimumHelp help! I ordered the AEW Double Or Nothing PPV and my feed cut out and i just have a black screen.

  • MikkiDeuce
    LilMissHoneysuckle (@MikkiDeuce) reported from Bay Shore, New York

    Lol finally switching to #VerizonFios tomorrow. This decision was based on the fact that We’ve had zero internet or cable for two weeks! The customer service is horrendous at optimum. #ByeByeOptimum #VerizonIs #MrStealYoGirl 😎

  • SICKNESS1779
    SICKtwiztedJEDI (@SICKNESS1779) reported from West Babylon, New York

    @maroth0808 @OptimumHelp Yea mine came back about 10am so it was only out overbite for like 7 hours or so. Not too bad

  • kaydi_pelletier
    Kaydi Pelletier (@kaydi_pelletier) reported from North Lindenhurst, New York

    oh and I did pay a bill bc Optimum shut off my service after billing me incorrectly so that was fun/productive

  • NavyJim87
    Jamie McCarthy (@NavyJim87) reported from West Babylon, New York

    @OptimumHelp internet is down but phone is up. I’ve unplugged router and modem to reset multiple times. Didn’t work. Babylon

  • cathyjane54
    Cathy (@cathyjane54) reported from Babylon, New York

    @OptimumHelp we need help! No internet service, we work from home. Been disconnected 4 times! No help! I very disgusted!!

  • Kevin_Hearns
    Hearnsy (@Kevin_Hearns) reported from Islip, New York

    @OptimumHelp haven’t had internet all day, for no reason whatsoever, yet I know the bill will still come in the mail….. any update on service outage in Islip????

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • 11Mr_M
    Mr. M (@11Mr_M) reported

    @DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @JohnLiebhakpcb @optimum is the WORST

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • rogerkimball
    Roger Kimball (@rogerkimball) reported

    WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum when is your trash organization coming to an agreement to bring back mlb network?

  • jay_muah
    Jay Muah (@jay_muah) reported

    Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • AdamsWorldBlog
    Adam Bernard (@AdamsWorldBlog) reported

    .@Optimum should have an OnlyFans based on how often it goes down.