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Optimum outages and service status in Shark River Hills, New Jersey

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  • Optimum generated 0 outage signals in the last 24 hours around Shark River Hills, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Shark River Hills, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Shark River Hills, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shark River Hills, New Jersey

The most recent Optimum outage reports came from the following cities: Bradley Beach.

CityProblem TypeReport Time
Bradley Beach E-mail 2 months ago

Community Discussion

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Optimum Issues Reports Near Shark River Hills, New Jersey

Latest outage, problems and issue reports in Shark River Hills and nearby locations:

  • kbunt331
    Karen Bunt (@kbunt331) reported from Brielle, New Jersey

    @OptimumHelp Once again for the hundredth time could someone PLEASE give me some kind of estimate as to WHEN service will be restored? Not the generic bullshit answers you throw out once in awhile?? Brielle NJ

  • OfAllThingsAli
    Ali Nugent (@OfAllThingsAli) reported from Neptune City, New Jersey

    Please optimum just connect me to the god damn internet I’m begging you

  • MLanterman73
    Michael Lanterman (@MLanterman73) reported from Wall Township, New Jersey

    @OptimumHelp @tms2012 Andre, how long does it take you to cut and paste that message while just changing the customer name? Have you done what you are telling Tania to do? It doesn’t work!

  • picturechaser
    K (@picturechaser) reported from Neptune City, New Jersey

    @OptimumHelp trying to get an idea of when service will be up in my area

  • peteds
    PeteS (@peteds) reported from Ramtown, New Jersey

    @OptimumHelp hi Whitney, my question is regarding a note that I believe is included on all bills for internet service so isn't specific to me. I am curious why Optimum would not allow adding email addresses to current accounts.

  • timshadyy
    Tim (@timshadyy) reported from Shark River Hills, New Jersey

    @optimum you are the ******* worst

  • caciquexxi
    Fernando Lobo (@caciquexxi) reported from Asbury Park, New Jersey

    @optimum Came back to this service,WiFi is Very Slow, can’t play On Demand or DVR without having glitches. Called for service, tech can’t offer help, didn’t want to transfer to manager and after a long wait while he typed, he offered he can take $1 off for the lost services.

  • MsLilHil
    Patricia Hilton (@MsLilHil) reported from Howell, New Jersey

    @optimum our internet is spotty, service is on and off...looking into other providers now

  • notjoemontes
    Joe Montes (@notjoemontes) reported from Howell, New Jersey

    @OptimumHelp cable, internet, and phone are down since last night. I tried to get in contact with a representative on the website but was unsuccessful. I am in Howell, NJ

  • picturechaser
    K (@picturechaser) reported from Neptune City, New Jersey

    @OptimumHelp I sent a DM. Please let me know what the service issue is this time.

  • StreetBulldogg
    Street Dogg (@StreetBulldogg) reported from Wall Township, New Jersey

    @KPMueller Hi. I saw your story from a couple years ago regarding Cablevision and their “modem fee”. It is now $10 per month. I just picked up on this. I have an old brochure stating that the modem is free as long as the customer maintains Optimum Voice.

  • Motley_Su
    Su Ring (@Motley_Su) reported from Shark River Hills, New Jersey

    Hey, #NewJersey friends- is your @optimum cable service out? I'm trying to get a straight answer (on w/customer service rn who says there's an outage but not sure our problem is connected. Neither Optimum nor @OptimumHIT has tweeted in at least 2 days. I almost miss @Xfinity

  • peteds
    PeteS (@peteds) reported from Ramtown, New Jersey

    @OptimumHelp I certainly hope that is true, from previous “discussions” with optimum in the change of email service, after 5/2021, if an account is deleted by you or customer, we can’t get it back. All our accounts are needed and used.

  • pamnation411
    Pam (@pamnation411) reported from Howell, New Jersey

    @OptimumHelp so unfortunate that you can not provide decent service during these remote times . I haven’t had WiFi for 2 days ... no appointment for days

  • billclarke2
    Bill Clarke (@billclarke2) reported from Ocean Grove, New Jersey

    So @optimum has shut me off. Despite asking for call backs that I never got. Reporting to @NJBPU tomorrow.

  • rocksANDglitter
    M. Hostnik (@rocksANDglitter) reported from Belmar, New Jersey

    SOS @OptimumHelp we are down + out over here #Outage #NotAgain 😐

  • kbunt331
    Karen Bunt (@kbunt331) reported from Brielle, New Jersey

    @OptimumHelp Your customer service is horrible. Can’t be reached by phone. Chat feature not working properly probably because no internet. Sent MULTIPLE tweets no response 😡

  • AVCapone
    Andrew Capone (@AVCapone) reported from Wall Township, New Jersey

    @OptimumHelp Internet Service Outage, Candlewood Lane, Sea Girt.

  • KarenEGolding
    Karen Golding (@KarenEGolding) reported from Bradley Beach, New Jersey

    @OptimumHelp any idea when we can expect service restored in Bradley Beach NJ????

  • pjsjr1
    Peter Salerno 🇺🇸 (@pjsjr1) reported from Oakhurst, New Jersey

    @OptimumHelp looks like a major outage. So far most of Monmouth county NJ. Been holding for 40 mins . Please advise. #Oldnetwork

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • where_im_at
    Mel Bass (@where_im_at) reported

    .@optimum 8 hour outage, what gives?

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    . @optimum @OptimumHelp after spending many hours dealing with your customer service representatives I am reaching out to X to solve our problem. You have been over charging our ACCOUNT. You customer service sucks. Over an hour to cancel account.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • CooljeckBY
    Cooljeck🍊,💊🟠π² (@CooljeckBY) reported

    Why do users experience lag when using dApps? It's very simple: blockchains lack RAM. What kind of performance do you think a computer running only on a slow hard drive will have? The @optimum team solves this problem with DeRAM (Decentralized RAM). This is a new type of RAM where data is available immediately, not 12 seconds after block confirmation. Users will benefit from using DeRAM on the blockchain: 🎮 Gaming without pauses. 🏦 DeFi without slippage. 🤖 AI without waiting. This is the crucial piece currently missing from the Web3 puzzle.

  • Degenerate0123
    Joey (@Degenerate0123) reported

    Hey @optimum @OptimumHelp I need some help with my service

  • harrelson69
    patrick beard (@harrelson69) reported

    @OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.

  • Elchingarito1
    Elchingarito (@Elchingarito1) reported

    @optimum Maybe when it actually works. Mines been cutting out for a week and a half. Spent a hour and a half on the phone with customer service and they made it worse. Even got a new modem. Maybe you should teach your service technicians how to replace coaxial lines instead of just running a bypass.

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @OptimumHelp @optimum A Type-Length-Value (TLV) configuration element with an Object Identifier (OID) was received but not recognized by the modem. This is typically a minor compatibility issue between modem firmware and CMTS configuration — often harmless but can indicate a firmware mismatch.

  • on_trees13711
    Grows On Trees (@on_trees13711) reported

    @OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?

  • RussellJ1216
    Russell Jarosz (@RussellJ1216) reported

    Shoutout to @optimum for being absolutely useless in fixing my internet that’s been out for a week. Real great service you provide to loyal customers!