Optimum outages and service status in Wall Township, New Jersey
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- Optimum generated 0 outage signals in the last 24 hours around Wall Township, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Wall Township, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Wall Township, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wall Township, New Jersey
The most recent Optimum outage reports came from the following cities: Bradley Beach.
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2 months ago |
Community Discussion
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Optimum Issues Reports Near Wall Township, New Jersey
Latest outage, problems and issue reports in Wall Township and nearby locations:
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Su Ring (@Motley_Su) reported from Shark River Hills, New JerseyHey, #NewJersey friends- is your @optimum cable service out? I'm trying to get a straight answer (on w/customer service rn who says there's an outage but not sure our problem is connected. Neither Optimum nor @OptimumHIT has tweeted in at least 2 days. I almost miss @Xfinity
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M. Hostnik (@rocksANDglitter) reported from Belmar, New JerseySOS @OptimumHelp we are down + out over here #Outage #NotAgain 😐
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PeteS (@peteds) reported from Ramtown, New Jersey@optimum no current problem, just think it's not great to reduce customers' upload speeds because other ISPs do.
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Fabian (F**k the Cowboys) (@goodguyfab) reported from Lakewood, New Jersey@OptimumHelp my cable box says it’s bricked. hasn’t worked in weeks. please help
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PeteS (@peteds) reported from Ramtown, New Jersey@OptimumHelp I certainly hope that is true, from previous “discussions” with optimum in the change of email service, after 5/2021, if an account is deleted by you or customer, we can’t get it back. All our accounts are needed and used.
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Street Dogg (@StreetBulldogg) reported from Wall Township, New Jersey@KPMueller Hi. I saw your story from a couple years ago regarding Cablevision and their “modem fee”. It is now $10 per month. I just picked up on this. I have an old brochure stating that the modem is free as long as the customer maintains Optimum Voice.
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Rob Kennedy (@robkennedyhg) reported from Neptune City, New Jersey@OptimumHelp My tech no showed AGAIN!! Took ANOTHER day off from work. Had an appointment for 8-11 today. You installed 3 WEEKS ago and it has NEVER worked! HELP!!!!
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Michael Lanterman (@MLanterman73) reported from Wall Township, New Jersey@OptimumHelp This is your response after 24 hours? The best you can come up with? You need a social media team that can answer questions! It’s the only way to contact you and you don’t even have enough people to respond to posts! Worst customer Service ever!
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Patricia Hilton (@MsLilHil) reported from Howell, New Jersey@optimum our internet is spotty, service is on and off...looking into other providers now
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Karen Bunt (@kbunt331) reported from Brielle, New Jersey@OptimumHelp NOT HAPPY.. Yes network plus other channels are not working. Can’t reach you by phone or chat. Very poor service #pissed
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Joe Montes (@notjoemontes) reported from Howell, New Jersey@OptimumHelp I have been without service all day and no response. This customer service is appalling.
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PeteS (@peteds) reported from Ramtown, New Jersey@OptimumHelp our most recent bill has a note stating “Starting May 4, customers will no longer be able to create new Optimum email addresses. Active email addresses created prior to that date will continue to be supported.” Is this the start of dropping email service totally?
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Su Ring (@Motley_Su) reported from Shark River Hills, New Jersey@OptimumHelp I'm actually on with a customer service representative (following an hour spent on hold)
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Joe Montes (@notjoemontes) reported from Howell, New Jersey@OptimumHelp changing the batteires in my remote won’t help the internet outage I’m experiencing. Why haven’t I received an update as to when I could expect the internet, cable, and phone to be working again? This is poor customer experience.
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Michael Lanterman (@MLanterman73) reported from Wall Township, New Jersey@OptimumHelp This would now be my 4th attempt at a response from you with nothing, nada, no even acknowledgement of my existence, until my bill is due I’m sure!...40 hours with no service, unable to work since Tuesday, no estimate of when service will be back. Am I in the Twilight Zone?
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Joe Montes (@notjoemontes) reported from Howell, New Jersey@OptimumHelp cable, internet, and phone are down since last night. I tried to get in contact with a representative on the website but was unsuccessful. I am in Howell, NJ
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Michael Lanterman (@MLanterman73) reported from Wall Township, New Jersey@OptimumHelp @tms2012 Andre, how long does it take you to cut and paste that message while just changing the customer name? Have you done what you are telling Tania to do? It doesn’t work!
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Mario A (@toothdocx) reported from Point Pleasant Beach, New Jersey@optimum @OptimumHelp I have 2 virtual medical appts for my 86yo mother and no cable or internet service. You guys are the worst. No tech until Tuesday? This happens all too often. I guess it’s @verizonfios
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Joe Montes (@notjoemontes) reported from Howell, New Jersey@OptimumHelp hello I have reached out to multiple platforms and still no response from OptimumHelp. Cable, phone, and internet have been down since last night. Why haven’t I gotten assistance? I see the twitter account is active.
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Ali Nugent (@OfAllThingsAli) reported from Neptune City, New JerseyPlease optimum just connect me to the god damn internet I’m begging you
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Pererson (@StephenPererson) reported@OptimumHelp @optimum No you don’t. Ur not going to help. I cancelled my service on March 11. It was supposed to stop April11 but now u take money out of my account again and tell me when I call that I will get another bill a final bill april23. How does this make sense.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Flurpledur (@Flurpledur) reportedWelp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.