Optimum outages and service status in Belmar, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Belmar, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Belmar, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Belmar, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Belmar, New Jersey
The most recent Optimum outage reports came from the following cities: Bradley Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Bradley Beach
|
2 months ago |
Community Discussion
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Optimum Issues Reports Near Belmar, New Jersey
Latest outage, problems and issue reports in Belmar and nearby locations:
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Karen Golding (@KarenEGolding) reported from Bradley Beach, New Jersey@OptimumHelp any idea when we can expect service restored in Bradley Beach NJ????
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Bill Clarke (@billclarke2) reported from Ocean Grove, New JerseySo @optimum has shut me off. Despite asking for call backs that I never got. Reporting to @NJBPU tomorrow.
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Su Ring (@Motley_Su) reported from Shark River Hills, New Jersey@OptimumHelp I'm actually on with a customer service representative (following an hour spent on hold)
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Joe Montes (@notjoemontes) reported from Howell, New Jersey@OptimumHelp hello I have reached out to multiple platforms and still no response from OptimumHelp. Cable, phone, and internet have been down since last night. Why haven’t I gotten assistance? I see the twitter account is active.
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K (@picturechaser) reported from Belmar, New Jersey@OptimumHelp is there something happening in the 07717 area? I never understood frustration more then in the last few months
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Karen Bunt (@kbunt331) reported from Brielle, New Jersey@OptimumHelp Your customer service is horrible. Can’t be reached by phone. Chat feature not working properly probably because no internet. Sent MULTIPLE tweets no response 😡
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Patricia Hilton (@MsLilHil) reported from Howell, New Jersey@optimum our internet is spotty, service is on and off...looking into other providers now
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njgr81 (@njgr81) reported from Neptune City, New JerseySo, @OptimumHelp support says I can “chat” (failed 2 help twice), “call” endless hold or callback option with “over 45 min wait” or “tweet” no response since Friday night. DM w/ no response either! Thought I wanted Altice One now I’m not so sure🤔
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Andrew Capone (@AVCapone) reported from Wall Township, New Jersey@OptimumHelp Internet Service Outage, Candlewood Lane, Sea Girt.
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Fernando Lobo (@caciquexxi) reported from Asbury Park, New Jersey@optimum Came back to this service,WiFi is Very Slow, can’t play On Demand or DVR without having glitches. Called for service, tech can’t offer help, didn’t want to transfer to manager and after a long wait while he typed, he offered he can take $1 off for the lost services.
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George M. Williams (@George_The3rd) reported from Belmar, New Jersey@OptimumHelp What is the estimated time for cable service restoration in Belmar? No updates have been received.
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Michael Lanterman (@MLanterman73) reported from Wall Township, New Jersey@OptimumHelp This is your response after 24 hours? The best you can come up with? You need a social media team that can answer questions! It’s the only way to contact you and you don’t even have enough people to respond to posts! Worst customer Service ever!
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Craig Iandoli (@CEye_8) reported from Howell, New Jersey@OptimumHelp My house In howell has been out for 2 days now, please fix this.
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Street Dogg (@StreetBulldogg) reported from Wall Township, New Jersey@KPMueller Hi. I saw your story from a couple years ago regarding Cablevision and their “modem fee”. It is now $10 per month. I just picked up on this. I have an old brochure stating that the modem is free as long as the customer maintains Optimum Voice.
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Joe Montes (@notjoemontes) reported from Howell, New Jersey@OptimumHelp changing the batteires in my remote won’t help the internet outage I’m experiencing. Why haven’t I received an update as to when I could expect the internet, cable, and phone to be working again? This is poor customer experience.
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Joe Montes (@notjoemontes) reported from Howell, New Jersey@OptimumHelp I have been without service all day and no response. This customer service is appalling.
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M. Hostnik (@rocksANDglitter) reported from Belmar, New JerseySOS @OptimumHelp we are down + out over here #Outage #NotAgain 😐
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honneerider (@honneerider) reported from Bradley Beach, New Jersey@OptimumHelp No internet in Bradley beach and one hour on phone loop awaiting tech support. Will this ho on all night. I have work I need the internet to do!
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Pam (@pamnation411) reported from Howell, New Jersey@OptimumHelp so unfortunate that you can not provide decent service during these remote times . I haven’t had WiFi for 2 days ... no appointment for days
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Karen Golding (@KarenEGolding) reported from Bradley Beach, New Jersey@OptimumHelp how do I login to my account to watch TV while traveling.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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Tim (@Timmay7) reported@optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Henry rinkewich (@H3nrink) reported@optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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Flurpledur (@Flurpledur) reportedTwo days in a row my games are unplayable because @optimum is inconsistent garbage
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reportedDear @OptimumHelp @optimum This is not a good thing. 714000000 Hz 0.7 dBmV 32.5 dB Corrected 128,969,223 UnCorrected 10,416,162 Amount of symbols being force corrected is exhibition of an issue. Your tech was polite however you do not empower him to actually support this.
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.