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Optimum

Optimum outages and service status in Brielle, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Brielle, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Brielle, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Brielle, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brielle, New Jersey

The most recent Optimum outage reports came from the following cities: Bradley Beach.

CityProblem TypeReport Time
Bradley Beach E-mail 2 months ago

Community Discussion

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Optimum Issues Reports Near Brielle, New Jersey

Latest outage, problems and issue reports in Brielle and nearby locations:

  • evan__online
    evan prower (@evan__online) reported from Leisure Village East, New Jersey

    @OptimumHelp any way to report an outage without access to the optimum account login / password? been without internet here for a few hours now but i can't properly report it, as another family member manages this location's account

  • peteds
    Pete (@peteds) reported from Ramtown, New Jersey

    .@OptimumHelp seems @Optimum service is a yoyo in southern Howell. Internet only went out ~630pm - I called & it was restored then 5 minutes later internet & phone went down, came up & down again - ¯\_(ツ)_/¯

  • honneerider
    honneerider (@honneerider) reported from Bradley Beach, New Jersey

    @OptimumHelp No internet in Bradley beach and one hour on phone loop awaiting tech support. Will this ho on all night. I have work I need the internet to do!

  • billclarke2
    Bill Clarke (@billclarke2) reported from Ocean Grove, New Jersey

    So @optimum has shut me off. Despite asking for call backs that I never got. Reporting to @NJBPU tomorrow.

  • pamnation411
    Pam (@pamnation411) reported from Howell, New Jersey

    @OptimumHelp so unfortunate that you can not provide decent service during these remote times . I haven’t had WiFi for 2 days ... no appointment for days

  • notjoemontes
    Joe Montes (@notjoemontes) reported from Howell, New Jersey

    @OptimumHelp I have been without service all day and no response. This customer service is appalling.

  • Motley_Su
    Su Ring (@Motley_Su) reported from Shark River Hills, New Jersey

    @OptimumHelp I'm actually on with a customer service representative (following an hour spent on hold)

  • MLanterman73
    Michael Lanterman (@MLanterman73) reported from Wall Township, New Jersey

    @OptimumHelp This is your response after 24 hours? The best you can come up with? You need a social media team that can answer questions! It’s the only way to contact you and you don’t even have enough people to respond to posts! Worst customer Service ever!

  • MLanterman73
    Michael Lanterman (@MLanterman73) reported from Wall Township, New Jersey

    @OptimumHelp This would now be my 4th attempt at a response from you with nothing, nada, no even acknowledgement of my existence, until my bill is due I’m sure!...40 hours with no service, unable to work since Tuesday, no estimate of when service will be back. Am I in the Twilight Zone?

  • KevinKorell
    Kevin Korell (@KevinKorell) reported from Leisure Village, New Jersey

    @GovMurphy Need to fix @optimum NOW. Internet/TV went out 10 hours AFTER storm passed and been down 11 hours so far. People who work home due to pandemic can't. They are not communicating info.

  • Motley_Su
    Su Ring (@Motley_Su) reported from Shark River Hills, New Jersey

    Hey, #NewJersey friends- is your @optimum cable service out? I'm trying to get a straight answer (on w/customer service rn who says there's an outage but not sure our problem is connected. Neither Optimum nor @OptimumHIT has tweeted in at least 2 days. I almost miss @Xfinity

  • ArendtLisa
    kitamama (@ArendtLisa) reported from Neptune City, New Jersey

    @OptimumHelp for what? You NEVER credit people. And, I still pay for a phone I NEVER ASKED FOR

  • peteds
    PeteS (@peteds) reported from Ramtown, New Jersey

    @OptimumHelp our most recent bill has a note stating “Starting May 4, customers will no longer be able to create new Optimum email addresses. Active email addresses created prior to that date will continue to be supported.” Is this the start of dropping email service totally?

  • KarenEGolding
    Karen Golding (@KarenEGolding) reported from Bradley Beach, New Jersey

    @OptimumHelp how do I login to my account to watch TV while traveling.

  • notjoemontes
    Joe Montes (@notjoemontes) reported from Howell, New Jersey

    @OptimumHelp cable, internet, and phone are down since last night. I tried to get in contact with a representative on the website but was unsuccessful. I am in Howell, NJ

  • peteds
    PeteS (@peteds) reported from Ramtown, New Jersey

    @optimum no current problem, just think it's not great to reduce customers' upload speeds because other ISPs do.

  • caciquexxi
    Fernando Lobo (@caciquexxi) reported from Asbury Park, New Jersey

    @optimum Came back to this service,WiFi is Very Slow, can’t play On Demand or DVR without having glitches. Called for service, tech can’t offer help, didn’t want to transfer to manager and after a long wait while he typed, he offered he can take $1 off for the lost services.

  • KevinKorell
    Kevin Korell (@KevinKorell) reported from Leisure Village, New Jersey

    @OptimumHelp No Internet or TV service in Leisure Village, Lakewood, NJ. Went out just before midnight Tuesday night. I work from home; this is emergency for me.

  • kbunt331
    Karen Bunt (@kbunt331) reported from Brielle, New Jersey

    @OptimumHelp Your customer service is horrible. Can’t be reached by phone. Chat feature not working properly probably because no internet. Sent MULTIPLE tweets no response 😡

  • John_N_Wx
    John Napoli (@John_N_Wx) reported from Howell, New Jersey

    Maybe utilities like @JCP_L and @optimum should face major fines for each day a storm knocks out their service. Maybe then they'd actually get serious about upgrading infrastructure. It's not like this hasn't happened many, many times before.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • JennG110
    Jenn (@JennG110) reported

    @jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint

  • Timmay7
    Tim (@Timmay7) reported

    @optimum get it right. I tried to change service and asked for my ss number. Then tried to cxl and was kept getting new sales ideas. Couldn’t speak to a manager. Get it right. @BarstoolBigCat

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.

  • JrellN
    💙OG Rell 🧡 (@JrellN) reported

    @optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    Two days in a row my games are unplayable because @optimum is inconsistent garbage

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    Dear @OptimumHelp @optimum This is not a good thing. 714000000 Hz 0.7 dBmV 32.5 dB Corrected 128,969,223 UnCorrected 10,416,162 Amount of symbols being force corrected is exhibition of an issue. Your tech was polite however you do not empower him to actually support this.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum Your internet service is ****.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.