Optimum outages and service status in Lakewood, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Lakewood, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Lakewood, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Lakewood, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Lakewood, New Jersey
Latest outage, problems and issue reports in Lakewood and nearby locations:
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Craig Iandoli (@CEye_8) reported from Howell, New Jersey@OptimumHelp My house In howell has been out for 2 days now, please fix this.
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Pete (@peteds) reported from Ramtown, New Jersey.@OptimumHelp seems @Optimum service is a yoyo in southern Howell. Internet only went out ~630pm - I called & it was restored then 5 minutes later internet & phone went down, came up & down again - ¯\_(ツ)_/¯
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Teardrop camper (@nj_diver) reported from Whitesville, New Jersey@OptimumHelp Problems with the bedroom box: when I click on DVR I get the error message: (OBV-55) “there’s an issue with this request. please try again later”. this is been going on for days now. Also for apps search & settings (OBV-055)
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Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey@OptimumHelp awful customer service . Honestly don’t care about long time customers and people struggling because of the pandemic. What a joke
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Francesco Orlando (@FR4NC32CO) reported from Jacksons Mills, New Jersey@optimum @AlticeUSA @News12NJ super excited to get your service but was ****** around with my appointment date. Told service to be installed today but they made my appointment on Saturday WTF FIX THIS NOW. #badtasteinmymouth #makethisright
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Joe Montes (@notjoemontes) reported from Howell, New Jersey@OptimumHelp hello I have reached out to multiple platforms and still no response from OptimumHelp. Cable, phone, and internet have been down since last night. Why haven’t I gotten assistance? I see the twitter account is active.
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PeteS (@peteds) reported from Ramtown, New Jersey@OptimumHelp hi Whitney, my question is regarding a note that I believe is included on all bills for internet service so isn't specific to me. I am curious why Optimum would not allow adding email addresses to current accounts.
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Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey@OptimumHelp internet service spotty all day. Terrible service as usual.
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Caseyscloset (@alltypesoffresh) reported from Farmingdale, New Jersey@OptimumHelp Thank you for your patience?? OPTIMUM! I have been dealing with this horrific internet service for MONTHS!! You don’t do anything about it. Then when my bill comes I have to pay it or I won’t be able to speak to someone when I try to call! I hate this man!!!!!🤬🤬
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bob heagen (@bobheagen) reported from Whitesville, New Jersey@optimum has got to be the worst service ever! Internet and tv are both down and they’re just like yea maybe it will work in 4 hrs. I wish I had other options so I could ditch these clowns
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Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey@OptimumHelp 15 times a day and 20 times a night now my Altice box reboots and I loose internet. Husband works from home, customer service is useless and all the store could do was tell me they would send a tech. This has been going on now for 6 days. I call five times a day.
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PeteS (@peteds) reported from Ramtown, New Jersey@optimum no current problem, just think it's not great to reduce customers' upload speeds because other ISPs do.
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PeteS (@peteds) reported from Ramtown, New Jersey@OptimumHelp our most recent bill has a note stating “Starting May 4, customers will no longer be able to create new Optimum email addresses. Active email addresses created prior to that date will continue to be supported.” Is this the start of dropping email service totally?
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The Great Juan 🧢🦅🇺🇸🍎LGFMets ⚾️YangforNY🧢 (@Infinity4life) reported from Hyson, New Jersey@optimum has THE WORST customer service from any company I deal with. Cancelling service today. #bye #optimumsuxs
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Street Dogg (@StreetBulldogg) reported from Wall Township, New Jersey@KPMueller Hi. I saw your story from a couple years ago regarding Cablevision and their “modem fee”. It is now $10 per month. I just picked up on this. I have an old brochure stating that the modem is free as long as the customer maintains Optimum Voice.
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Teardrop camper (@nj_diver) reported from Whitesville, New Jersey@OptimumHelp Internet is down. N Hope Chapel. Tried a computer restart. Still nada. Computer searching for wi-fi but nothing on any wireless device in the home
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Michael Lanterman (@MLanterman73) reported from Wall Township, New Jersey@OptimumHelp This is your response after 24 hours? The best you can come up with? You need a social media team that can answer questions! It’s the only way to contact you and you don’t even have enough people to respond to posts! Worst customer Service ever!
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evan prower (@evan__online) reported from Leisure Village East, New Jersey@OptimumHelp any way to report an outage without access to the optimum account login / password? been without internet here for a few hours now but i can't properly report it, as another family member manages this location's account
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Kevin Korell (@KevinKorell) reported from Leisure Village, New Jersey@GovMurphy Need to fix @optimum NOW. Internet/TV went out 10 hours AFTER storm passed and been down 11 hours so far. People who work home due to pandemic can't. They are not communicating info.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Pererson (@StephenPererson) reported@OptimumHelp @optimum No you don’t. Ur not going to help. I cancelled my service on March 11. It was supposed to stop April11 but now u take money out of my account again and tell me when I call that I will get another bill a final bill april23. How does this make sense.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Flurpledur (@Flurpledur) reportedWelp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.