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Optimum outages and service status in Whitesville, New Jersey

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  • Optimum generated 0 outage signals in the last 24 hours around Whitesville, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Whitesville, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Whitesville, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optimum Issues Reports Near Whitesville, New Jersey

Latest outage, problems and issue reports in Whitesville and nearby locations:

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    @OptimumHelp internet service spotty all day. Terrible service as usual.

  • MikeyB2624
    Mike Barrett (@MikeyB2624) reported from Fairfield, New Jersey

    @optimumhelp @OptimumHelp been trying to get a response for two days and no one will inform of status of outage

  • goodguyfab
    Fabian (F**k the Cowboys) (@goodguyfab) reported from Lakewood, New Jersey

    @OptimumHelp my cable box says it’s bricked. hasn’t worked in weeks. please help

  • bobheagen
    bob heagen (@bobheagen) reported from Whitesville, New Jersey

    @optimum has got to be the worst service ever! Internet and tv are both down and they’re just like yea maybe it will work in 4 hrs. I wish I had other options so I could ditch these clowns

  • peteds
    PeteS (@peteds) reported from Ramtown, New Jersey

    @OptimumHelp hi Whitney, my question is regarding a note that I believe is included on all bills for internet service so isn't specific to me. I am curious why Optimum would not allow adding email addresses to current accounts.

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    @Optimum may drop PIX11. That’s a lot of baseball games to miss and I watch #Seinfeld every night. Your customers pay a fortune for your service stop removing channels. Ridiculous #optimumstinks

  • KevinKorell
    Kevin Korell (@KevinKorell) reported from Leisure Village, New Jersey

    @OptimumHelp No Internet or TV service in Leisure Village, Lakewood, NJ. Went out just before midnight Tuesday night. I work from home; this is emergency for me.

  • evan__online
    evan prower (@evan__online) reported from Leisure Village East, New Jersey

    @OptimumHelp any way to report an outage without access to the optimum account login / password? been without internet here for a few hours now but i can't properly report it, as another family member manages this location's account

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    @OptimumHelp my Altice modem is horrible dropping internet , week security .. I need a tech to come apparently because your phone tech help can do nothing!

  • kbunt331
    Karen Bunt (@kbunt331) reported from Brielle, New Jersey

    @OptimumHelp @YESNetwork Not sure who’s fault it is but could you please fix the Yankee broadcast? Blackouts, no sound, sound not matching commercials 😞

  • nj_diver
    Teardrop camper (@nj_diver) reported from Whitesville, New Jersey

    @OptimumHelp Problems with the bedroom box: when I click on DVR I get the error message: (OBV-55) “there’s an issue with this request. please try again later”. this is been going on for days now. Also for apps search & settings (OBV-055)

  • notjoemontes
    Joe Montes (@notjoemontes) reported from Howell, New Jersey

    @OptimumHelp changing the batteires in my remote won’t help the internet outage I’m experiencing. Why haven’t I received an update as to when I could expect the internet, cable, and phone to be working again? This is poor customer experience.

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    @OptimumHelp so we have Altice .. and for the 10th time tonight our internet went down and our main Altice box has rebooted itself. Not a single rep is helpful. This is ridiculous. The service os awful .

  • peteds
    PeteS (@peteds) reported from Ramtown, New Jersey

    @OptimumHelp our most recent bill has a note stating “Starting May 4, customers will no longer be able to create new Optimum email addresses. Active email addresses created prior to that date will continue to be supported.” Is this the start of dropping email service totally?

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    Curious , are any of followers actually happy with their internet providers service. Where I am located I have no options. Just @optimum and they are awful! Anyone happy?

  • retrotracy
    Retrotracy (@retrotracy) reported from Leisure Village East, New Jersey

    @OptimumHelp We still have the ground wire in the backyard that needs to be put under the ground. I was told we have an appointment for Friday but I haven't recieved confirmation of that yet. My Condo Association isn't happy this issue hasn't been dealt with yet.

  • CEye_8
    Craig Iandoli (@CEye_8) reported from Howell, New Jersey

    @OptimumHelp My house In howell has been out for 2 days now, please fix this.

  • FR4NC32CO
    Francesco Orlando (@FR4NC32CO) reported from Jacksons Mills, New Jersey

    @optimum @AlticeUSA @News12NJ super excited to get your service but was ****** around with my appointment date. Told service to be installed today but they made my appointment on Saturday WTF FIX THIS NOW. #badtasteinmymouth #makethisright

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    @OptimumHelp 15 times a day and 20 times a night now my Altice box reboots and I loose internet. Husband works from home, customer service is useless and all the store could do was tell me they would send a tech. This has been going on now for 6 days. I call five times a day.

  • Scarletrogue12
    Dreaming Glo (@Scarletrogue12) reported from Whitesville, New Jersey

    This is an absolute joke @OptimumHelp I will not be paying for my service for this week and last

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenPererson
    Stephen Pererson (@StephenPererson) reported

    @OptimumHelp @optimum No you don’t. Ur not going to help. I cancelled my service on March 11. It was supposed to stop April11 but now u take money out of my account again and tell me when I call that I will get another bill a final bill april23. How does this make sense.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    Welp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @JohnLiebhakpcb @optimum is the WORST

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****.

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.