1. Home
  2. Companies
  3. Optimum
  4. Old Greenwich
Optimum

Optimum outages and service status in Old Greenwich, Connecticut

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Old Greenwich, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Old Greenwich, Connecticut

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Old Greenwich, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Old Greenwich, Connecticut

The most recent Optimum outage reports came from the following cities: Greenwich, and Stamford.

CityProblem TypeReport Time
Greenwich Wi-fi 19 days ago
Stamford TV 1 month ago
Greenwich Internet 1 month ago
Stamford Phone 1 month ago
Stamford Phone 1 month ago
Stamford Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Old Greenwich, Connecticut

Latest outage, problems and issue reports in Old Greenwich and nearby locations:

  • Carlos_Herrera_
    CarlitosWay (@Carlos_Herrera_) reported from Stamford, Connecticut

    @AXSTV @IMPACTWRESTLING Let’s get this network on @optimum

  • mariaxogon
    maria gonzález (@mariaxogon) reported from Port Chester, New York

    @OptimumHelp @optimum — UNBELIEVABLE. just got your service installed today and it wasn’t activated bc there was an outage in my area. TWELVE hours and 2 hours later on the phone, I cannot even speak to someone about it. WTF

  • ItzChubbyboii
    Wubby 🦧 (@ItzChubbyboii) reported from Stamford, Connecticut

    @optimum ya services are bad as hell bruhh, can I get my fade?

  • kateadunning
    katie dunning (@kateadunning) reported from Darien, Connecticut

    @OptimumHelp I have wires down in my driveway. Eversource repaired power lines last night. When will you come to repair your lines? I can’t get through to a live person on the phone.

  • marjanverhelst1
    marjan verhelst (@marjanverhelst1) reported from Stamford, Connecticut

    @optimum Nothing to do with outages! So stupid! Optimum can’t handle the load and they refuse to do anything about it!

  • HeidiAishman
    Heidi Aishman (@HeidiAishman) reported from Old Greenwich, Connecticut

    Internet outage at 6 Smoke Hill drive @OptimumHelp

  • ALI_KAYHAN
    Ali Kayhan (@ALI_KAYHAN) reported from Darien, Connecticut

    @optimum all the neighbors have internet except my location and calling your number with no answer. My router states failed - and no connection/ wires are down and I spoke with your team that were here last night and they didn’t listen and just left!!!

  • mlobozza
    Michael Lobozza (@mlobozza) reported from Stamford, Connecticut

    @OptimumHelp internet has been down 15 hours now in the Springdale section of Stamford. Any idea when it will be back online?

  • ElliotMcCarthy9
    Elliot McCarthy (@ElliotMcCarthy9) reported from Stamford, Connecticut

    @OptimumHelp @optimum also your customer service number for Connecticut is invalid. Looks like this guy with 3 cable boxes, WiFi, and that damn land line you tricked me into is switching to @FrontierCorp huge loss for the Optimum family @TMatich

  • applejackNY
    Sean (@applejackNY) reported from Darien, Connecticut

    @OptimumHelp @optimum outage in Darien?? You aware?

  • linkedswords
    matt (@linkedswords) reported from Stamford, Connecticut

    You know what I #love most about @optimum: it’s that I have to constantly restart my altice one box anytime I want more than 2mb down or to watch TV! Seriously, it’s actually terrible.

  • pauldtyler
    Paul D. Tyler (@pauldtyler) reported from Rye Brook, New York

    @OptimumHelp we’re having tremendous internet connection issues. I can’t even log in to report

  • applejackNY
    Sean (@applejackNY) reported from Darien, Connecticut

    @OptimumHelp once again major outage in my neighborhood and crickets from optimum. Could you text an update please

  • gailtifford
    Tiff (@gailtifford) reported from Stamford, Connecticut

    @OptimumHelp upload and download speeds are the slowest I have experienced. Yet prices add at the highest I have experienced. And can’t seem to get anyone on the phone - can you please help???

  • sandymg
    Sandy 🌈 (@sandymg) reported from Port Chester, New York

    No #Optimum TV or internet service in Port Chester NY, Bronx, NY and parts of CT #OptimumOutage

  • ArikFetscher
    Arik Fetscher (@ArikFetscher) reported from Greenwich, Connecticut

    @OptimumHelp what is wrong with the TBS feed I want to watch the game but the entire channel is like slow motion stills which would be fine if the audio didn’t cut out as well. Radio calls for baseball are good and on TV maybe avant garde but this is awful and i looked fwrd 2 it.

  • lynnvos
    Lynn O’Connor Vos (@lynnvos) reported from Stamford, Connecticut

    @OptimumHelp we live in shippan point and we have no WiFi due to the storm. We are very unhappy with the service. We have been holding for 2 hours. Terrible client service

  • CharlieCraigle
    Charlie Craigle (@CharlieCraigle) reported from Stamford, Connecticut

    @OptimumHelp We’re going on three days now without service - my wife and I have had to relocate to find a place to work. Your robo call center keeps hanging up on us instead of connecting us to a real person. Would appreciate an update on when service will be restored to CT

  • mackayrob
    Rob MacKay (@mackayrob) reported from Riverside, Connecticut

    @OptimumHelp yesterday had received two call backs with no agent on other side. Then this morning got a call back with live person who then said they’d have to call me back but never did. I just want my dvr to work #poorcustomerservice #cutthecord

  • cjkaine
    CJ Principato (@cjkaine) reported from Stamford, Connecticut

    @OptimumHelp is there an outage in stamford right now

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • Balla3814943834
    Balla (@Balla3814943834) reported

    @TheJarettDiaz @optimum Just switch providers they won’t learn we pay bills for bad service

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum when is your trash organization coming to an agreement to bring back mlb network?

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****.

  • RussellJ1216
    Russell Jarosz (@RussellJ1216) reported

    Shoutout to @optimum for being absolutely useless in fixing my internet that’s been out for a week. Real great service you provide to loyal customers!

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    @SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    Crazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    13 total days (at least that I logged) We had unstable upload speeds, maybe even download. @optimum is LITERALLY the biggest scam I've ever seen. The fact that they are still in business is a ******* joke

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail