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CenturyLink

CenturyLink Outage Map

The map below depicts the most recent cities worldwide where CenturyLink users have reported problems and outages. If you are having an issue with CenturyLink, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CenturyLink users affected:

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CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. CenturyLink recently acquired Level3 for their business division.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 126
Ankeny, IA 1
Council Bluffs, IA 2
Minneapolis, MN 98
Aurora, CO 6
Tulsa, OK 1
Phoenix, AZ 74
Portland, OR 30
Metairie Terrace, LA 4
Des Moines, IA 13
Cape Coral, FL 7
Seattle, WA 79
Mesa, AZ 14
Omaha, NE 20
Urbandale, IA 1
Albuquerque, NM 39
Circle Pines, MN 1
Salt Lake City, UT 22
Jacksonville, FL 2
Littleton, CO 2
Chicago, IL 19
Las Vegas, NV 40
Orlando, FL 19
Lincoln, NE 2
Tampa, FL 7
Miami, FL 12
Saint Paul, MN 13
Sebring, FL 1
Central Point, OR 1
West Des Moines, IA 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CenturyLink Issues Reports

Latest outage, problems and issue reports in social media:

  • csikora
    Chris Sikora (@csikora) reported

    @quantumfiber @CenturyLinkHome Team, it seems that transitioning us from CenturyLink to Quantum has taken our home internet down for 24 hours. Can you please escalate to get us vs back online? I’ve DM’d you my case number.

  • SethHoyle
    SomeGuy (@SethHoyle) reported

    @CenturyLink looking forward to canceling tomorrow! Worst provider I've ever experienced and they charge me $80 a month for **** service.

  • mrshemmi
    Laura Hemminger (@mrshemmi) reported

    @quantumfiber Now our internet from @centurylink has been disconnected completely, probably because they thought we would have the new service installed yesterday. But it was not. This is infuriating and really makes me question if we want to take our business elsewhere.

  • lat66
    Aethellorne (@lat66) reported

    @CenturyLink The online chat was no help and they refused to waive the fee. Her account number is 332487436. Doris Thomas

  • planedrop
    Ethan Word (@planedrop) reported

    @31337Magician @GetSpectrum @ATT Moved to fiber (Quantum Fiber, so CenturyLink, except actually Lumen, except now it's actually ATT) 8/8 gigabit, and I can't say enough good things about it. There is one bad thing though, seems a huge number of simultaneous states breaks the gateway provided.

  • smalltownhog95
    AwakeNotWoke1776 (@smalltownhog95) reported

    I once called Centurylink Customer Service, and the Indian woman had a rooster cawing in the background for the entire call.

  • DoubleDsOnDeck1
    Davey Bangz (@DoubleDsOnDeck1) reported

    Be careful with @CenturyLink they went into my girls house yesterday when only her 14 year old son was home to fix **** and then proceeded to talk about killing her service animal who was locked up in the kennel cuz she was growling like a dog does when random people come in.

  • bas3mentdwellr
    kk (@bas3mentdwellr) reported

    @sparklightcares you guys are the worst internet company but somehow you have a monopoly on my area and your only competitor is **** *** centurylink but at this point I’m going to make the switch because your chronic random power outages are starting to get annoying. You suck

  • MadBomberHat
    Mad Bomber Hat (@MadBomberHat) reported

    @centurylink "We need to transfer you to another department." "No, you will just hang up on me." "No, I am transferring you to another department." Click. End Call. Every ******* time.

  • hueyr09
    Jon Smith 🇺🇸 (@hueyr09) reported

    @metronetfiber so, you have people installing down the road, my internet goes out, and then I have to miss three hours of work for a tech to come figure out what your people a block away did? Horrible. No better than CenturyLink or Mediacom

  • RickSuddpwij
    Rick Sudd (@RickSuddpwij) reported

    @CenturyLink Is anyone else finding it very hard to cancel their CenturyLink landline?

  • storieland
    🆘🇺🇸🦋🌿April 🦋🌿🆘🇺🇸 (@storieland) reported

    @CenturyLink how do I get help connecting my DirectTV box to my TV?

  • secrethoneygirl
    Melodie (@secrethoneygirl) reported

    @jedirich_ @VitalVegas I never donate mine I use the cent's and get a spin on CenturyLink 🎰 I hit 3flags on 2cent tic I found on a 🎰 I only won $7 in bonus

  • RebelsRevival
    Rebels Revival (@RebelsRevival) reported

    @CenturyLink please help new modem purchased and service is worst than before just constant stoppages and tech gave a bunch of bs excuses ..terrible service

  • mxtricide
    nev (@mxtricide) reported

    @_MichaelAdebayo @quantumfiber @CenturyLink There is an entire thread of people having the same issues on r/centurylink as well. Really hoping to see a fix today or tomorrow but from my understanding they are unaware there is any issue.

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