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CenturyLink outages and service status in Des Moines, Iowa

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Full Outage Map
  • CenturyLink generated 0 outage signals in the last 24 hours around Des Moines, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Apr 13, 8:59 AM EDT.
  • 38% Phone (38%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)
  • 13% E-mail (13%)

The latest reports from users having issues in Des Moines come from postal codes 50307 and 50313 .

CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. CenturyLink recently acquired Level3 for their business division.

Problems in the last 24 hours in Des Moines, Iowa

The chart below shows the number of CenturyLink reports we have received in the last 24 hours from users in Des Moines, Iowa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at CenturyLink. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Des Moines, Iowa

The most recent CenturyLink outage reports came from the following cities: Des Moines, Urbandale, West Des Moines, and Clive.

CityProblem TypeReport Time
Des Moines Internet 2 days ago
Urbandale E-mail 4 days ago
West Des Moines Wi-fi 7 days ago
West Des Moines Wi-fi 13 days ago
Des Moines Phone 20 days ago
West Des Moines Phone 20 days ago

Nearby cities with recent reports

Urbandale

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CenturyLink Issues Reports Near Des Moines, Iowa

Latest outage, problems and issue reports in Des Moines and nearby locations:

  • CARRIEdmREALTOR
    Carrie Brugger (@CARRIEdmREALTOR) reported from West Des Moines, Iowa

    @CenturyLink help! No internet. When we inquired we were told you cannot help us until the 25th of July! Are you serious?? #needinternet

  • Senteznez
    Calvin Senteza (@Senteznez) reported from Des Moines, Iowa

    @CenturyLinkHelp We have been calling your offices begging to have the internet we're paying for for over 2 weeks, plz explain how you can help us more than suggesting we contact support. Something I've done nearly 10 times in the past week. You have my name give my account internet.

  • jglozano
    Javier Lozano (@jglozano) reported from Clive, Iowa

    @ToddKlindt @CenturyLink I thought about setting something up like that but it‘s not very common. I have a hotspot so I can work. It’s mostly the internet for the family that’s that issue.

  • jglozano
    Javier Lozano (@jglozano) reported from Clive, Iowa

    Internet Outage Update — Called @CenturyLink to check status and was told that a fiber line was cut and it’s affecting the entire area. Engineers are working on it and should have it resolved today. Here we go again….

  • finnegap
    Patrick Finnegan (@finnegap) reported from Des Moines, Iowa

    @CenturyLink has hung up on me twice with no return phone call. I need a tech to re-attach my internet! Please help!

  • drecline
    JustDrè (@drecline) reported from West Des Moines, Iowa

    @CenturyLink is the absolute WORST.

  • CurrierLouie
    Louie Currier (@CurrierLouie) reported from Des Moines, Iowa

    The only thing worse than @CenturyLink’s internet is their customer service

  • eberled
    David Eberle (@eberled) reported from Urbandale, Iowa

    @CenturyLinkHelp I have 20 MB’s contract. My WiFi has dropped below 1.0 since January. I’ve called Customer Care and they disconnect my call after a few minutes. Please help me!

  • rakers_b
    Brian Rakers (@rakers_b) reported from Des Moines, Iowa

    @CenturyLinkHelp Again still no response. Similar to every service call...

  • politicalgrape
    In Disbelief (@politicalgrape) reported from Clive, Iowa

    @CenturyLink Internet is really SLOW tonight, dude...

  • wingnut_me
    Corey (@wingnut_me) reported from Pleasant Hill, Iowa

    @CenturyLink our internet has now been out over 24hrs. My wife called last night (after 12hrs no service) & was told it will be fixed in about an hour. I called this AM and was told by Thurs. My neighbor was told Wed. You need to do better! We stay with you for your customer...

  • UKnoWho_642
    Nicholas Franck (@UKnoWho_642) reported from West Des Moines, Iowa

    @DIRECTV @CenturyLink @CenturyLinkHelp @ATT @ATTCares @CFPB my wife @nohppyendngs and I have not had @DIRECTV service since December, yet we are still getting bills. I have been assured this was handled and even saw a credit, which has now been removed. #pleaseHELP

  • jmgast75
    Jason Gast (@jmgast75) reported from Des Moines, Iowa

    So @centurylink sold me a service that needs a specialized person to connect. Amazingly they won’t connect it and don’t have the name of any business that will. WTF!!

  • JamesDBartlett3
    James Bartlett 📎🧦🕊️🧢 (@JamesDBartlett3) reported from Clive, Iowa

    Fellow @CenturyLink #DSL customers, does your connection get choppy or drop out during heavy rain storms, then start acting normal, like nothing ever happened, the very instant the rain stops? This is such a bizarre issue, and of course the service techs can never replicate it.

  • mramireziowa
    Mike Ramirez (@mramireziowa) reported from Clive, Iowa

    @CenturyLink We could really use your help here—expected wait 5 days for restoration of services with 2 remote workers and a remote learner isn’t acceptable! WE NEED HELP!

  • finnegap
    Patrick Finnegan (@finnegap) reported from Des Moines, Iowa

    Is there an internet outage in Des Moines @CenturyLinkHelp and @CenturyLink ? ETA of when it will be fixed?

  • jws_23
    Jim (@jws_23) reported from Clive, Iowa

    If I had a dollar for every time CenturyLink completely **** the bed I'd be retired in The Maldives by now. Ridiculous.

  • tmj_IAD_adm
    TMJ-IAD IT Adm. Jobs (@tmj_IAD_adm) reported from Des Moines, Iowa

    This job is now open at CenturyLink in #DesMoines, IA. Follow us and turn on mobile alerts to hear about jobs like these as soon as they're posted: Technical Support Representative #IT

  • koerner_gary
    Gary Koerner (@koerner_gary) reported from West Des Moines, Iowa

    @CenturyLinkHelp @centurylinkhelp Mary, See ticket 22327815 and email me the resolution along with a refund check. Thanks

  • drecline
    JustDrè (@drecline) reported from West Des Moines, Iowa

    @Chris_P_Ulmer @CenturyLink I've had the same issues. Trash..

CenturyLink Issues Reports

Latest outage, problems and issue reports in social media:

  • OldNick999
    Öld Nick 999 - Twitch streamer (@OldNick999) reported

    Tonight’s stream is scheduled for 7 pm MST. Let’s see if this stream goes on and if I need to look for a new internet provider. Right, @CenturyLink? I do not pay $100 per month to have my streams dropped! I pay too much for ****** service!

  • bas3mentdwellr
    kk (@bas3mentdwellr) reported

    @sparklightcares you guys are the worst internet company but somehow you have a monopoly on my area and your only competitor is **** *** centurylink but at this point I’m going to make the switch because your chronic random power outages are starting to get annoying. You suck

  • NoTrump2026
    Science NOT Fiction 🇺🇸🇮🇱🇺🇦 (@NoTrump2026) reported

    @CenturyLink Have had Century link 100k internet since it started. Last couple months it has been slow and Internet stops and starts ever since techs or whoever decided to screw with it. Century Link needs to fire whoever is doing this!!!

  • wildngfp
    GFP (@wildngfp) reported

    @CenturyLink Hour 48 of no service from @CenturyLink told yet again by customer service that the will not send a technician out to fix the issue working from home is great when the internet goes out but not for this long #internet #centurylink #sucks

  • clendob45
    Clendob45 (@clendob45) reported

    @CenturyLink Hi Megan @CenturyLink, I already canceled my service and switched providers, but if I choose to come back to QuantumFiber/CenturyLink, I'll definitely send a DM. Thanks for the reply.

  • Spacecoyote77
    Space Coyote (@Spacecoyote77) reported

    @AOL has found a way to legalize ransomware. Oh we can help you get into your account we locked you out of, but you have to pay. No wonder this company is dying. Worst customer support in existence, and I've had centurylink.

  • tmueth1
    Thomas Muething (@tmueth1) reported

    I got my @CenturyLink back on. I need a plain old telephone service (copper, works without power). My confirmation number says it’s an Internet phone. The number is 1024344139 The technician comes out April 8.

  • ButterGinn
    ButterGinn (@ButterGinn) reported

    @CenturyLink Your "neighborhood outage" issue is now on Day 8. How many customers do you think you're going to lose?

  • CenturyLink
    CenturyLink (@CenturyLink) reported

    @RidetoShredPow Sorry you’re unable to stream #thepitt right now. We understand how frustrating that must be. Please DM us your complete service address so we can check what’s going on with your CenturyLink connection and help get this resolved quickly. -Ansh

  • SeattleP
    P & Angel Jeego (@SeattleP) reported

    @CenturyLink Can you see how many people are without service in Seattle?