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AT&T

AT&T Outage Map

The map below depicts the most recent cities worldwide where AT&T users have reported problems and outages. If you are having an issue with AT&T, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

AT&T users affected:

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AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lewisville, TX 4
Raleigh, NC 12
Gaffney, SC 2
Atlanta, GA 115
Township of Evan, KS 22
Maysville, KY 1
Wahneta, FL 3
Seattle, WA 20
Jasper, TX 1
City of Saint Louis, MO 6
Lake Elsinore, CA 4
Marietta, GA 7
Washington, D.C., DC 7
Dawsonville, GA 1
Fort Wayne, IN 2
Benton, AR 1
Ashburn, VA 24
Milwaukee, WI 9
Montgomery, AL 3
San Jose, CA 36
Minneapolis, MN 15
Cincinnati, OH 6
Irving, TX 12
Winter Springs, FL 2
Mercer Island, WA 1
Reading, PA 1
Orlando, FL 60
Huntsville, AL 10
Chesterfield, MO 6
Lewisburg, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AT&T Issues Reports

Latest outage, problems and issue reports in social media:

  • rantingopossum
    SM 📚 (@rantingopossum) reported

    @ATT @NASA Yet you can't support your customers. Switched to AT&T 10 days ago. Today I was in a chat with customer service and they said, "That's it, the convo is done" when I didn't text my acct # in 10 sec. Then I waited over an hour for a call - and they hung up before it started. WTH!

  • RubyStoneAlone
    Ruby Stone Alone (@RubyStoneAlone) reported

    People really think they can judge how someone responds to being abused. Not just inconvenienced, but abused! Being yelled by a rep or their refusal to provide a service/product you paid for is abusive! @ATT

  • MrAgentShark
    Shark (@MrAgentShark) reported

    @ATT I have a chat open with yall. Need a supervisor. Please don’t make me wait till nighttime for support.

  • RubyStoneAlone
    Ruby Stone Alone (@RubyStoneAlone) reported

    Just had an @ATT chat rep named Lucky Vanessa tell me she couldn't help me when she could! She asked a bunch of questions and then refused to assist me.

  • AmyxFrederick
    🪬Aɱყ Aɳɳ🪬 (@AmyxFrederick) reported

    Does anyone know when the @ATT internet will be back to normal operations? Everything is either super slow, or blurry on the tv and the picture freezes.

  • LordAtumRA
    Damon Massey (@LordAtumRA) reported

    @ATT I'm using the AT&t app to try and pay my mother's bill this is the stupidest f****** app I've ever seen nowhere on the app does it show me where I can pay her bill it's just a waste of f****** time. every time I've dealt with AT&t I've had the worst service.

  • shaw5646
    Beach Days (@shaw5646) reported

    @ATT good morning how can I get a human to help my 91 yo mom with her new home internet acct? It’s been 3 weeks of calling. FRUSTRATED paying customer.

  • RogerEntner
    Roger Entner (@RogerEntner) reported

    @ATT @Verizon @TMobile Dropped calls dropped from top reason to least important reason for leaving. Coverage is good enough. Speed does not stop churn. The data proves network investment no longer buys loyalty. 📶🛑 #Wireless #DataAnalytics

  • jbnbrla
    Howudurrinhunneh (@jbnbrla) reported

    @ATT So changing to the cheapest tier on the new plans ***** with trade in credits? **** you #TmobileSoon

  • cryptoriches360
    $Cryptoriches360 (@cryptoriches360) reported

    @ATTHelp This is unacceptable. 6 months of missing BYOD credits on 2 lines while 2 others are correct. Issue caused by rep plan change. 14+ calls and a case open for nearly a month with no resolution. Request immediate action.

  • RogerEntner
    Roger Entner (@RogerEntner) reported

    The "loyalty penalty" is real: .@ATT, @Verizon, and @TMobile spend billions on device promotions and acquisition. Loyalty plans? Dressed up customer acquisition tools. They value new customers 10x more than existing ones. Churn climbs 10 basis points annually. That's 700,000 lost customers per year for a major carrier. That's $4B+ in lost lifetime value. And that's BEFORE acquisition costs.

  • Mike_Kunkle
    Mike Kunkle (@Mike_Kunkle) reported

    Hey @ATT, I know we’re rural, but please do something about the service in New Ipswich, NH. When @Xfinity has an outage, we have one bar of service and can barely surf, post, text, or make calls. It took forever for X to come up and for this post to go through.

  • meangenebio
    Mean Gene (@meangenebio) reported

    @ATT It is some sort of sick joke that your service inquiry goes in a dead end loop?

  • IrishCowboy1345
    equinsuocha1345🇵🇸🏳️‍🌈 (@IrishCowboy1345) reported

    @ATT is it possible to get texts back from an old number that is no longer in service?

  • badri_rama
    Badri Rama (@badri_rama) reported

    @smfordo @ATT That is the point of the AI bot. If you had clearly explained your problem, the AI bot can/will easily evaluate if it can help solve your problem or transfer that chat over to a human.Your main concern should be to getting your problem resolved, rather than worrying about the how

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