1. Home
  2. ❯
  3. Companies
  4. ❯
  5. AT&T
  6. ❯
  7. Washington
AT&T

AT&T outages and service status in Washington, D.C., Washington, D.C.

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • AT&T generated 2 outage signals in the last 24 hours around Washington, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 15, 10:13 AM EDT.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Washington, D.C. come from postal codes 56972 , 20002 and 20013 .

AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.

Problems in the last 24 hours in Washington, D.C., Washington, D.C.

The chart below shows the number of AT&T reports we have received in the last 24 hours from users in Washington, D.C., Washington, D.C. and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at AT&T

AT&T is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Washington, D.C., Washington, D.C.

The most recent AT&T outage reports came from the following cities: Washington, D.C..

CityProblem TypeReport Time
Washington, D.C. Internet 1 hour ago
Washington, D.C. Phone 14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AT&T Issues Reports Near Washington, D.C., Washington, D.C.

Latest outage, problems and issue reports in Washington, D.C. and nearby locations:

  • Lynda_Pejic
    Lynda Pejic (@Lynda_Pejic) reported from Washington, D.C., Washington, D.C.

    @ATT @ATTCares fix dc area phones. Too much static

  • DavonHamilton
    Follow @DavonAndTreyvon (@DavonHamilton) reported from Washington, D.C., Washington, D.C.

    .@USPS, your carrier picked up a package for retune to @ATT but the tracking isn’t working - can you help?

  • ShelleyHearne
    Shelley Hearne (@ShelleyHearne) reported from Washington, D.C., Washington, D.C.

    @Alibunster @ATT @kathleenawelch I have a kind ATT response person trying to help over social media. But why is this even hard? Wasn't for the 30 other companies who had accounts w mom...

  • Sin_Cereee
    Sin Cereee🔥 (@Sin_Cereee) reported from Washington, D.C., Washington, D.C.

    Switching to @ATT was a huge mistake 😤service is Wack

  • xxo_yadi
    ♪ (@xxo_yadi) reported from Washington, D.C., Washington, D.C.

    I had to ask family members and friends to order rides for me because I couldn’t process myself. That’s beyond ridiculous when k have funds readily available but y’all won’t allow me to access service properly. @ATTCares @ATT

  • crylaughheal
    Mary Kate Cranston (@crylaughheal) reported from Washington, D.C., Washington, D.C.

    @ATT Through your incompetence my 90 yr old mother & handicapped brother no longer have a landline. You call this customer service?

  • levarct
    LeVar C T (@levarct) reported from Washington, D.C., Washington, D.C.

    @ATT maybe now is NOT the time to be greedy and perhaps consider suspending mobile, tv, and internet payments right now. 20+ million people are in bad shape and, i’m sure, many are your customers. Take the lead and do what’s right!

  • xxo_yadi
    ♪ (@xxo_yadi) reported from Washington, D.C., Washington, D.C.

    *phone shuts off* *tries to make new payment* @ATT: *Issues processing payment. No other services impacted. Please call XYZ to expedite* 🙃🙃🙃🙃🙃🙃🙃🙃🙃

  • toozurnt
    tommy. (@toozurnt) reported from Washington, D.C., Washington, D.C.

    I DID THE TRADE IN PROGRAM FOR MY NEW PHONE THROUGH @ATT AND I NEVER GOT THE TRADE IN BOX AND EVERY TIME I call the specific trade in SUPPORT LINE. IT GOES WAIT TIME LONG AND HANGS UP. IF THEY CHARGE ME THE FULL PRICE ILL RIOT

  • sirmeddling
    Hugo Simoes (@sirmeddling) reported from Washington, D.C., Washington, D.C.

    @ATTHelp Hey guys, our local NBC4 channel here in Washington, DC has not been working properly. The video and audio is off sync. Might need to restart that encoder stream. Please help fix the issue.

  • DianesTalking
    Diane Roberts (@DianesTalking) reported from Washington, D.C., Washington, D.C.

    @drosssports @RealSportsHBO I just got HBO free with my upgraded @ATT service. Can’t wait to watch this show on the regular again.

  • samjmintz
    Sam Mintz (@samjmintz) reported from Washington, D.C., Washington, D.C.

    @AriPeskoe @kidcongo @TMobile @verizon @ATT Wow I have never met or heard of another real life person who uses Republic until just now. I am not alone

  • ElNinoMang
    El Nino (@ElNinoMang) reported from Washington, D.C., Washington, D.C.

    @ATT I wish your customer service department pick up the damn phone

  • Schwab_S
    Steve (@Schwab_S) reported from Washington, D.C., Washington, D.C.

    @atthelp I am desperately trying to find live help for my AT&T TV Now App and it's useless there is no way to connect to anyone online for help - you keep telling me you can't connect me with anyone live - this always happens

  • JZaluzec
    Jessica Z. (@JZaluzec) reported from Washington, D.C., Washington, D.C.

    @ATTHelp, I've been trying to send family and friends photos / mms messages since this morning and nobody has received them but I can receive them. Is there an outage? 🤔

  • theKingOnMars
    Mr. Carlos Herndon (@theKingOnMars) reported from Washington, D.C., Washington, D.C.

    @ATT If your 611 customer service tells you to visit a store for help, then you visit the Eastern Market location and they tell you to go to the corporate store at Galley Place and the Mngr Danny tells you to call 611 what should I do?

  • wshandcock
    handcock (@wshandcock) reported from Washington, D.C., Washington, D.C.

    @ATT if somebody is reading the your Platinum LOYALTY support is the worst I have ever delt with hours on the phone with no results , you are about to lose a 15 year customer .Stop telling your CSR'S to constantly apologize when there is nothing they can OR will do

  • GeraldMcCloud6
    Gerald McCloud (@GeraldMcCloud6) reported from Washington, D.C., Washington, D.C.

    @ATTBusinessCare hey I love ATT and as a customer in order to get my phone Melissa they had to wipe out the order that was in there never heard of anything like that but I need two phones ASAP and I like my LG but it doesn't come with a charger pack 🙊🙈🙉😜👀

  • 10Binary10
    Scam likely (@10Binary10) reported from Washington, D.C., Washington, D.C.

    @ATT is awful!!! @TMobile save me from the ghetto please.

  • TedKnutsonDC
    Ted Knutson (@TedKnutsonDC) reported from Washington, D.C., Washington, D.C.

    @Aarondklein @ATT The telcos seem to be in a rabid competition to see who can provide the worst customer service @erinarvedlund @DamonSilvers @erinarvedlund @pdacosta

AT&T Issues Reports

Latest outage, problems and issue reports in social media:

  • Bear0678
    Collier (@Bear0678) reported

    @ATT - make a landline call - you then shut it off - i reset connection & place another call - afterward you again shut it down - is this structured unreliability until you generate next billing statement #att

  • RogerEntner
    Roger Entner (@RogerEntner) reported

    .@ATT @Verizon @TMobile wasted $150B on 5G. Churn is rising. The network is no longer the product. Trust is. 📉🚨 #Telecom #5G

  • MyQueenBrtneyS
    *:･ﾟ✧ ☆ (@MyQueenBrtneyS) reported

    I am attempting to make a phone call, but I am receiving a message indicating that my phone number is not in service. I have already submitted my payment ( last week) I don't know why. @ATTHelp

  • DougV22027198
    Douggy_of_the_valley (@DougV22027198) reported

    @VerizonSupport and TMOBILE. There is no senior discount as offered by @TMOBILE and @ATT. Obviously these things are not important to VRZ! The phone insurance is pay for 20 bucks a month is not worth using. UBRAKEWEFIX is a **** show of honesty and efficiency. My screen is

  • TruthThomP
    眞PTDJ豊 (@TruthThomP) reported

    @ATTBusinessCare I changed my account to the international plan before I left the country and I guess it didn't change on your side and now my bill is over $600 and Halle in the business department basically said she can't and won't help me with this issue.

  • meangenebio
    Mean Gene (@meangenebio) reported

    @ATT Day 3 without fiber Internet Zero urgency addressing the problem Missed entire weekend of @TheMasters, bummed Wondering how work from home will go today, thanks for disrupting my ability to work as well Might have to go back to trash service from Spectrum, at least it never went down for days

  • not_on_here
    Hazel (@not_on_here) reported

    @ATT I’ve tried like three times to cancel service with you guys including going to the store to return everything. I’ve never had so many issues cancelling a service. Having to talk to four different people is ridiculous. I don’t want to ever have anything from you guys.

  • Jennife32855970
    gobruins25 (@Jennife32855970) reported

    @ATTHelp @ATTHelp worst customer service…7 days without internet, 2 technicians sent out, several appointments cancelled without reason/communication! Waiting from 8-12 only to be told appt would have to be rescheduled. Clown show

  • APetrelak
    Alec Petrelak (@APetrelak) reported

    @ATTHelp @att It would be great if someone could respond and help me about my Internet services. Going on for weeks now waiting, all the documentation is there in the messages

  • VolatilePogo
    Phinneus Pogo (@VolatilePogo) reported

    @ATT hi team. Need urgent help my eSIM has been deleted from my phone. I am overseas and I have no access to the app. I need somebody from the Support team to reach out to me through direct messaging please