AT&T service status: outage reports and connection issues
Why is my AT&T service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.
Problems in the last 24 hours
The graph below depicts the number of AT&T reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at AT&T. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by AT&T users through our website.
- Internet (42%)
- Phone (36%)
- Wi-fi (8%)
- Total Blackout (6%)
- E-mail (4%)
- TV (3%)
Live Outage Map
The most recent AT&T outage reports came from the following cities: Gaffney, Atlanta, Township of Evan, Maysville, Wahneta, Raleigh, Seattle, Jasper, City of Saint Louis, Lake Elsinore, Marietta, Washington, D.C., Dawsonville, Fort Wayne, and Benton.
| City | Problem Type | Report Time |
|---|---|---|
 Gaffney
|
Phone | 9 minutes ago |
|
Atlanta
|
Wi-fi | 59 minutes ago |
|
Township of Evan
|
Internet | 2 hours ago |
|
Maysville
|
Phone | 2 hours ago |
|
Wahneta
|
Internet | 4 hours ago |
|
Raleigh
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
AT&T Issues Reports
Latest outage, problems and issue reports in social media:
-
Nicko G III (@NGarcia_III) reported@ATT I regret switching over to AT&T. Customer support has made these past 4 months a total nightmare! They’re not fit for the job or they don’t care. My payments went from $116 - $230 and I can’t even see my bill. It’s been a “glitch” for 4 months, ridiculous!
-
Danny 🇺🇸🏒⚾️🐈✝️ 🐢 (@HawkeyeRoad) reportedIt’s amazing how much garbage @amazon sells. Bought a new iPad. I’m on my fourth case and almost $150 in wasted purchases I’ve had to return. I despise this ******* company but stores don’t even sell **** anymore. Even @att store was useless and I bought it from them.
-
Politicalzilla (@Politicalzilla) reported@ATT commercials are ****!
-
El Grande (@talldanno4) reported@VerizonSupport I’ve been loyal to this company for a long time. I have very little service in the area where I’m working. Coworkers who have @TMobile or @ATT have excellent service. Thinking about making the switch.
-
Beach Days (@shaw5646) reported@ATT good morning how can I get a human to help my 91 yo mom with her new home internet acct? It’s been 3 weeks of calling. FRUSTRATED paying customer.
-
Mean Gene (@meangenebio) reported@ATT I got rid of $CHTR to go for $T fiber but at least when Spectrum went down it was only a few hours, not days to fix
-
$Cryptoriches360 (@cryptoriches360) reported@ATTHelp This is unacceptable. 6 months of missing BYOD credits on 2 lines while 2 others are correct. Issue caused by rep plan change. 14+ calls and a case open for nearly a month with no resolution. Request immediate action.
-
DadTheProducer (@DadTheProducer) reported@iScottCarr @zollotech My att fiber has this issue. @ATT
-
🪬Aɱყ Aɳɳ🪬 (@AmyxFrederick) reportedDoes anyone know when the @ATT internet will be back to normal operations? Everything is either super slow, or blurry on the tv and the picture freezes.
-
Ruby Stone Alone (@RubyStoneAlone) reportedPeople really think they can judge how someone responds to being abused. Not just inconvenienced, but abused! Being yelled by a rep or their refusal to provide a service/product you paid for is abusive! @ATT
-
Ricardo Mayo (@RicardoMay73306) reported@ATTHelp how do we get assistance?????? Over and over we try but no reply???? Is this an acceptable level of customer service???
-
Tools Tech Outdoors (@jon_bogger) reported@Techlife32 @ATT Worst network for the highest price 🤡🤡🤡
-
NeuronGarageSale (@NeuronSale) reported@cnote34 @ATT Common issue. Go get 2 pills of ******. Crush one up and sprinkle it on the line out. Then send the second one to AT&T directly. They have a known problem keeping “it” up.
-
Nancy Medico (@Tenayaway) reported@ATT Need to update my credit card expiration….can’t get it done on your site and dialing 611 is an utter waste of time as no option gets me there. How about hiring some humans to help?
-
Ruby Stone Alone (@RubyStoneAlone) reportedJust had an @ATT chat rep named Lucky Vanessa tell me she couldn't help me when she could! She asked a bunch of questions and then refused to assist me.
-
Douggy_of_the_valley (@DougV22027198) reported@VerizonSupport and TMOBILE. There is no senior discount as offered by @TMOBILE and @ATT. Obviously these things are not important to VRZ! The phone insurance is pay for 20 bucks a month is not worth using. UBRAKEWEFIX is a **** show of honesty and efficiency. My screen is
-
Joe Merk (@OvaltineMerk) reported@ATT I’m caught in a frustrating loop and need help. I’m coming to ATT, ordered phones, phones won’t come until porting pin is fixed, it’s fixed but still shows not fixed! I want my phones!
-
Clayton Campbell (@cnote34) reportedInternet now down over 24 hours, still no estimate from @ATT
-
Danny 🇺🇸🏒⚾️🐈✝️ 🐢 (@HawkeyeRoad) reportedSo @att sells me an iPad, and I can’t even buy the case from them. . And the ATT store guy tells me they only sell the older cases. They don’t even sell new ones. ATT is a **** company
-
ranV (@ranv26a) reported@ATTHelp Just fix the problem it’s been 7 hrs without internet im using a hotspot cuz you guys suck in your work
-
Marty No McFly 🖤☻ (@KMartSoSmart) reported@ATTHelp Nah I’m switching to T-Mobile. Been the same issue for a decade plus.
-
Badri Rama (@badri_rama) reported@smfordo @ATT That is the point of the AI bot. If you had clearly explained your problem, the AI bot can/will easily evaluate if it can help solve your problem or transfer that chat over to a human.Your main concern should be to getting your problem resolved, rather than worrying about the how
-
Ken Brown (@Ken_Brown_FL) reported@ATT you called me this morning at 3:45am to sell me service. Why?
-
Jerry Matt (@JMatt338608) reported@ATT @IBM terrible live coverage on the @TheMasters app
-
Joe Merk (@OvaltineMerk) reported@ATT I’m caught in a frustrating loop and need help. I’m coming to ATT, ordered phones, phones won’t come until porting pin is fixed, it’s fixed but still shows not fixed! I want my phones!
-
gobruins25 (@Jennife32855970) reported@ATTHelp @ATTHelp worst customer service…7 days without internet, 2 technicians sent out, several appointments cancelled without reason/communication! Waiting from 8-12 only to be told appt would have to be rescheduled. Clown show
-
Christopher (@chrisbiehn) reportedThe reason I don’t think all my tech / internet issues are @ATT’s fault is because our other plan members have no connection issues with internet. Just me. 🎯
-
Steve Bainbridge (@PrawfBainbridge) reportedDoes anybody ever get help from a DM from @ATTHelp? My experience has been that it’s just more run around but in private.
-
Cam Beans (@tweetwithcam) reportedAnother ******* commercial break?? Again?? #themasters Pumping that weird *** AT&T commercial into our brains. **** off @ATT @CBS Jim Nantz is no longer considered a “friend”
-
Chef Chaz (@chefchazgo) reported@ATT I never realized how dishonest un unethical this company is. I've been calling regarding my bill for days and can't reach anyone- this is by design.