AT&T outages and service status in San Jose, California

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

AT&T generated 2 outage signals in the last 24 hours around San Jose, including 2 direct reports.
The most common problems reported in this area mention Internet, Phone, and Total Blackout.
The most recent signal from this area was received Apr 15, 10:50 AM EDT.

Internet (53%)
Phone (42%)
Total Blackout (5%)

The latest reports from users having issues in San Jose come from postal codes 95141 , 95125 , 95123 , 95118 , 95117 and 95112 .

AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.

Problems in the last 24 hours in San Jose, California

The chart below shows the number of AT&T reports we have received in the last 24 hours from users in San Jose, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	San Jose	Baseline
Apr 14, 11:20 AM EDT	0	0	0
Apr 14, 11:40 AM EDT	0	0	0
Apr 14, 12:00 PM EDT	0	0	0
Apr 14, 12:20 PM EDT	0	0	0
Apr 14, 12:40 PM EDT	0	0	0
Apr 14, 1:00 PM EDT	0	0	0
Apr 14, 1:20 PM EDT	0	0	0
Apr 14, 1:40 PM EDT	0	0	0
Apr 14, 2:00 PM EDT	0	0	0
Apr 14, 2:20 PM EDT	0	0	0
Apr 14, 2:40 PM EDT	0	0	0
Apr 14, 3:00 PM EDT	0	0	0
Apr 14, 3:20 PM EDT	0	0	0
Apr 14, 3:40 PM EDT	0	0	0
Apr 14, 4:00 PM EDT	0	0	0
Apr 14, 4:20 PM EDT	0	0	0
Apr 14, 4:40 PM EDT	0	0	0
Apr 14, 5:00 PM EDT	0	0	0
Apr 14, 5:20 PM EDT	0	0	0
Apr 14, 5:40 PM EDT	0	0	0
Apr 14, 6:00 PM EDT	0	0	0
Apr 14, 6:20 PM EDT	0	0	0
Apr 14, 6:40 PM EDT	0	0	0
Apr 14, 7:00 PM EDT	0	0	0
Apr 14, 7:20 PM EDT	0	0	0
Apr 14, 7:40 PM EDT	0	0	0
Apr 14, 8:00 PM EDT	0	0	0
Apr 14, 8:20 PM EDT	0	0	0
Apr 14, 8:40 PM EDT	0	0	0
Apr 14, 9:00 PM EDT	0	0	0
Apr 14, 9:20 PM EDT	0	0	0
Apr 14, 9:40 PM EDT	0	0	0
Apr 14, 10:00 PM EDT	0	0	0
Apr 14, 10:20 PM EDT	0	0	0
Apr 14, 10:40 PM EDT	0	0	0
Apr 14, 11:00 PM EDT	0	0	0
Apr 14, 11:20 PM EDT	0	0	0
Apr 14, 11:40 PM EDT	0	0	0
Apr 15, 12:00 AM EDT	0	0	0
Apr 15, 12:20 AM EDT	0	0	0
Apr 15, 12:40 AM EDT	0	0	0
Apr 15, 1:00 AM EDT	0	0	0
Apr 15, 1:20 AM EDT	0	0	0
Apr 15, 1:40 AM EDT	0	0	0
Apr 15, 2:00 AM EDT	0	0	0
Apr 15, 2:20 AM EDT	0	0	0
Apr 15, 2:40 AM EDT	0	0	0
Apr 15, 3:00 AM EDT	0	0	0
Apr 15, 3:20 AM EDT	0	0	0
Apr 15, 3:40 AM EDT	0	0	0
Apr 15, 4:00 AM EDT	0	0	0
Apr 15, 4:20 AM EDT	0	0	0
Apr 15, 4:40 AM EDT	0	0	0
Apr 15, 5:00 AM EDT	0	0	0
Apr 15, 5:20 AM EDT	0	0	0
Apr 15, 5:40 AM EDT	0	0	0
Apr 15, 6:00 AM EDT	0	0	0
Apr 15, 6:20 AM EDT	0	0	0
Apr 15, 6:40 AM EDT	0	0	0
Apr 15, 7:00 AM EDT	0	0	0
Apr 15, 7:20 AM EDT	0	0	0
Apr 15, 7:40 AM EDT	0	0	0
Apr 15, 8:00 AM EDT	0	0	0
Apr 15, 8:20 AM EDT	0	0	0
Apr 15, 8:40 AM EDT	0	0	0
Apr 15, 9:00 AM EDT	0	0	0
Apr 15, 9:20 AM EDT	0	0	0
Apr 15, 9:40 AM EDT	0	0	0
Apr 15, 10:00 AM EDT	0	0	0
Apr 15, 10:20 AM EDT	0	0	0
Apr 15, 10:40 AM EDT	0	0	0
Apr 15, 11:00 AM EDT	0	0	0
Apr 15, 11:20 AM EDT	0	0	0

April 15: Problems at AT&T

AT&T is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near San Jose, California

The most recent AT&T outage reports came from the following cities: San Jose, and Santa Clara.

City	Problem Type	Report Time
San Jose	Internet	34 minutes ago
San Jose	Phone	15 hours ago
San Jose	Internet	2 days ago
San Jose	Phone	2 days ago
San Jose	Phone	5 days ago
San Jose	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

AT&T Issues Reports Near San Jose, California

Latest outage, problems and issue reports in San Jose and nearby locations:

IdeaConnect (@ideaconnect2) reported 2 minutes ago from Santa Clara, California
.@ATTHelp Just requesting an update on Outage at Cable failure on 1680 Nobli Box in Santa Clara. Internet down now for 5 weeks.
zar aslam (@zaraslam) reported 4 minutes ago from San Jose, California
@ATT @ATTHelp AT&T really sucks. Don’t believe them. They are unethical. They promised all sorts of discount packages to get me to switch from Verizon- it was all bait & switch. It’s an ongoing nightmare. Scam!!!
zar aslam (@zaraslam) reported 7 minutes ago from San Jose, California
@ATT @ATTHelp AT&T really sucks. Don’t believe them. They are unethical. They promised all sorts of discount packages to get me to switch from Verizon- it was all bait & switch. It’s an ongoing nightmare. Scam!!!
zar aslam (@zaraslam) reported 14 minutes ago from San Jose, California
@ATT @ATTHelp AT&T really sucks. Don’t believe them. They are unethical. They promised all sorts of discount packages to get me to switch from Verizon- it was all bait & switch. It’s an ongoing nightmare. Scam!!!
Tony King (@tonyking250) reported 17 minutes ago from San Jose, California
maybe will come tonight, maybe tomorrow, or maybe the next day. All while trying to figure out how to work, how my kids can do their homework, and how to do this while waiting for an advanced team we don’t know when will come. Ridiculous @ATT Cant wait to get service so I can 2/
yams (@aw_itsnoah10) reported 17 minutes ago from San Jose, California
Why tf do I pay @ATT so much ******* money for their shitty ass 1 bar service 🙃🙃🙃
Myles David Temple (@MilesDavis510) reported 18 minutes ago from San Jose, California
@Lt_RedPanda @ATTNEWS @ATT Always order through Apple Store App. Never through the cell company homie.
Calis (@youngcalis) reported 20 minutes ago from San Jose, California
Slow unlimited high speed service deserves less pay if it lags on high quality visuals @ATT #ATT
zar aslam (@zaraslam) reported 22 minutes ago from San Jose, California
@ATT @ATTHelp AT&T really sucks. Don’t believe them. They are unethical. They promised all sorts of discount packages to get me to switch from Verizon- it was all bait & switch. It’s an ongoing nightmare. Scam!!!
Cheryl Hamil (@keymusiclover) reported 23 minutes ago from San Jose, California
Ok - so sounds like @comcast is stepping up to the plate to make sure we have internet available to get work and school done - but how bout you @ATT - not impressed with the long holds and slow service today #internet #ShelterInPlace #WorkFromHome #silivri #bayarealockdown
Wil West (@Wil_West) reported 23 minutes ago from San Jose, California
I was a little disappointed when @SFGiants changed the name of AT&T park. But then I thought about how AT&T be grossly overcharging me for my cell phone. And how much their home wireless sucks. And I won’t even get STARTED on Uverse. So then I was like...yeah **** AT&T.
Back from Tokyo then Blizzcon... (@mobilesinper) reported 24 minutes ago from San Jose, California
@Uverse I’m in downtown San Joseca, I moved apartments, my new place is only 1000 feet from my old place and it gets terrible Bandwidth, I feel like I’m back in 96.
zar aslam (@zaraslam) reported 28 minutes ago from San Jose, California
@ATT @ATTHelp AT&T really sucks. Don’t believe them. They are unethical. They promised all sorts of discount packages to get me to switch from Verizon- it was all bait & switch. It’s an ongoing nightmare. Scam!!!
Gabby 🖤 (@LizzzGabby) reported 36 minutes ago from San Jose, California
@ATT I just want WIFI...worst customer service EVER!!! 🙄
Nelson ©️ (@ChicagoFanInCA) reported 37 minutes ago from San Jose, California
@ATT you're artificial intelligence that you use for chats for troubleshooting is absolute garbage.
zar aslam (@zaraslam) reported 37 minutes ago from San Jose, California
@ATT @ATTHelp AT&T really sucks. Don’t believe them. They are unethical. They promised all sorts of discount packages to get me to switch from Verizon- it was all bait & switch. It’s an ongoing nightmare. Scam!!!
zar aslam (@zaraslam) reported 46 minutes ago from San Jose, California
@ATT @ATTHelp AT&T really sucks. Don’t believe them. They are unethical. They promised all sorts of discount packages to get me to switch from Verizon- it was all bait & switch. It’s an ongoing nightmare. Scam!!!
Calis (@youngcalis) reported 51 minutes ago from San Jose, California
Don’t Listen To Whatever ******** @ATT Has To Say About Not Paying Your Bill For A Couple Months They Are Just Going To Keep Adding It Up To Your Next Phone Bill, They Don’t Give A **** About The People’s Current Struggles #ATT
Fleurette Sevin (@Fleurette7) reported 51 minutes ago from San Jose, California
@ATT your #bayarea #internetforlife #promo sucks. I keep getting billed and needing to call your billing. #toogoodtobetrueistoogoodtobetre
zar aslam (@zaraslam) reported 53 minutes ago from San Jose, California
@ATT @ATTHelp AT&T really sucks. Don’t believe them. They are unethical. They promised all sorts of discount packages to get me to switch from Verizon- it was all bait & switch. It’s an ongoing nightmare. Scam!!!

AT&T Issues Reports

Latest outage, problems and issue reports in social media:

NeuronGarageSale (@NeuronSale) reported 5 minutes ago
@cnote34 @ATT Common issue. Go get 2 pills of ******. Crush one up and sprinkle it on the line out. Then send the second one to AT&T directly. They have a known problem keeping “it” up.
Mike Kunkle (@Mike_Kunkle) reported 5 minutes ago
Hey @ATT, I know we’re rural, but please do something about the service in New Ipswich, NH. When @Xfinity has an outage, we have one bar of service and can barely surf, post, text, or make calls. It took forever for X to come up and for this post to go through.
Albert Bloser (@agbcreative) reported 6 minutes ago
@ATTHelp Yes there is a tree fallen a the roadside on the fiber cable. Cable isn't broken, just supporting the rotten tree. GA Power was out yesterday and said it wasn't there issue, but was removing a limb on the same line because of so many calls about it. They were just being nice.
@Curt Golden (@curtandnan) reported 7 minutes ago
Are any other people sick of @ATT ad guys? Are they stupid or gay and stupid?
Just Trey (@trey1212) reported 8 minutes ago
@AmericanAir @DallasStars @ATT Just don’t use that connection to contact AA support, they will waste your time and run you in circles.
Patrick Reardon (@RReardonT) reported 10 minutes ago
@ATT can you please add international data roaming to my account with my card on file? Please? Your website is down
Ken Brown (@Ken_Brown_FL) reported 15 minutes ago
Why would you @ATT and @Direct_TV_ call me at 3:49AM to shill for business? I will never do business with anyone who calls to wake me and does this. #fail
ranV (@ranv26a) reported 17 minutes ago
@ATTHelp Just fix the problem it’s been 7 hrs without internet im using a hotspot cuz you guys suck in your work
Reconstructing Me (@ellesoleiletfeu) reported 17 minutes ago
Well @ATT officially lost me as a customer. It’s been a cool 15/20 years and it’s over. I’ve transported my services. I hope it was worth it.
Hazel (@not_on_here) reported 20 minutes ago
@ATT I’ve tried like three times to cancel service with you guys including going to the store to return everything. I’ve never had so many issues cancelling a service. Having to talk to four different people is ridiculous. I don’t want to ever have anything from you guys.