AT&T outages and service status in Mountain View, California
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Full Outage Map
- AT&T generated 0 outage signals in the last 24 hours around Mountain View, including 0 direct reports.
AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.
Problems in the last 24 hours in Mountain View, California
The chart below shows the number of AT&T reports we have received in the last 24 hours from users in Mountain View, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Mountain View, California
The most recent AT&T outage reports came from the following cities: Sunnyvale, and Mountain View.
Community Discussion
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AT&T Issues Reports Near Mountain View, California
Latest outage, problems and issue reports in Mountain View and nearby locations:
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Jeremy Edberg (@jedberg) reported from Cupertino, CaliforniaThanks @Uverse ! Because of you I have may have to cancel my son’s birthday party. Internet has been down since Friday morning and you have no techs available until Monday. I’ve been your customer for 22 continuous years but I’m supremely disappointed. 😢 No streaming movies now
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Gene Hynson (@genehynson) reported from Palo Alto, California@ATT My internet went out yesterday. Went thru support chat, determined I needed a tech appt. I work from home so I need it fixed asap. 1st appt was 3 days away. Today I called & got an appt today. Now the appt is cancelled and now I'm waiting until Monday!! WASTE OF TIME. WTF.
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Arun Bhattacharya (@abhatta9) reported from Palo Alto, California@ATT Very regretfully, please know that after 6 days of no internet service (esp., in this pandemic), 4 technicians, I am told that the previous guys didn’t finish their job. Is this a joke??!! Sorry AT&T, you have failed and I see the truth that your main competitor claims👎👎
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Mehul Agarwal (@Mehulagarwal7) reported from Mountain View, California@ATT customer service is one of the worst one I’ve experienced I own some stocks of ATT & I don’t think I’m gonna keep it anymore It’s 2019 and they basically do not have omnichannel #brandstrategy #FAIL #att
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andrew 😱 (@smartwatermelon) reported from Palo Alto, CaliforniaLove too see @DIRECTV @DIRECTVService @ATTCares @NBCSGiants still haven't fixed audio dropout problems first reported two years ago
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Ravikiran Bhandari (@ravisirsi) reported from Sunnyvale, California@ATT amazing customer service by Jessica on chat, just moved the entire family from @TMobile after a terrible customer episode today! You guys rocked!
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Danny Howard 🚴 (@dannyman) reported from Sunnyvale, California@BigMikeInAustin @ATT @DIRECTV If you're still paying for cable you should probably cancel anyway.
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addemslit 💗💙 (@addemslit) reported from Sunnyvale, California@ATT, my reception sucks. Signed, someone who pays over $100 a month to not be able to watch anything on Twitch.
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Silicon Valley Story (@theSVstory) reported from Palo Alto, California@ATTCares You email me a lot. You know it. It’s the email associated with Account 81809205. So look at that account belonging to someone in TX & you will find my email. Again: I don’t have Directv & never have.
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Bill Bumgarner (@bbum) reported from City of Sunnyvale, California@ATTHelp No direct message needed. The data coverage in downtown Sunnyvale CA has been crap for the last year+. I’ll use Mark the Spot shortly.
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Jo (Sarah for some)📚 (@jostraveler) reported from Mountain View, CaliforniaBut you’re going to find a way to blame me for this and charge me $99 for your crappy service, aren’t you, @ATT
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Jo (Sarah for some)❤️🩹🌻 (@jostraveler) reported from Mountain View, CaliforniaThere…just paid it AGAIN, @ATTHelp . Hopefully this means two months are paid so I can take a month off from the ordeal of making an online payment to you, as MyATT way of paying never seems to work either. 🤬
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Rahul Kamdar (@rahulkamdar) reported from Mountain View, California@ATT internet outage for more than 24 hours now (since 815 am on Apr 12). No updates on when it’ll be resolved. Due to current times, business depends heavily on this. Understand challenges on your end too but some information and resolution would really help! 🙏🏽#attuverse
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Dickie Goodman (@dickiegoodman) reported from Palo Alto, California@kenwyatt44 @chrisbanion @ATT @comcast Good point! @ATT already had their days in the sun ripping people off for long distance phone charges. And @Comcast has the worst customer service on earth!
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Jo (Sarah for some)❤️🩹🌻 (@jostraveler) reported from Mountain View, California@ATTHelp Responded to your DM inquiry, @ATTHelp , and fix it HERE. I have jumped through enough hoops with your company.
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Dean of Big Data 🎓 (@schmarzo) reported from Palo Alto, California@ATT getting my iPhone upgraded and they are trying to cross-sell me their internet service, but their own store internet is hideously slow and the employees are struggling. #Clueless
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Girl Alex (@grlalx) reported from Palo Alto, California@pt @ATT i mean we still don’t have cell service in most of palo alto
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Jo (Sarah 4 Some) 📚 (@jostraveler) reported from Mountain View, CaliforniaIn other news, @ATTCares sent me a bill and I don’t even have service yet due to self-install issues. That takes cajones.😳
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Jeffrey P (@FaronWarlock) reported from Stanford, CaliforniaWow @ATT you suck. Today we spent another 5 hours waiting for the tech to show for an install. That's after last week when we waited 6 hours for a no show tech. Your support sucks because all you do is say "I understand your problem". Time to switch to @Xfinity
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Katie (@k8ie14) reported from Sunnyvale, California@ATT Guess your commercials about service only apply to wireless lines, not actual customer service. Should need 30 mins and 3 reps then a disconnect to get this answer. #poorjob
AT&T Issues Reports
Latest outage, problems and issue reports in social media:
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Clayton Campbell (@cnote34) reportedNot only has my @ATT fiber internet been down for over 17 hours, they have not even provided an update in over 12 hours. As someone who works from home, that is not acceptable. Time to research new ISP options
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Eddie Ortega (@Mr_O1230) reported@ATTHelp Brother, just tell me if your company is having service issues or not! I have been trying to do Lyft since yesterday and nothing is working. Other people I know that have AT&T have been having issues since yesterday, as well.
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DadTheProducer (@DadTheProducer) reported@iScottCarr @zollotech My att fiber has this issue. @ATT
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Jeff King (@JeffroKing) reported@ATTHelp How can I speak to a customer service agent?? I have a connection issue that can’t be solved by AI.
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Gus Baldor (@gBaldor) reported@ATT what's going on in zip 33014. No internet no phone service???
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Elizabeth Jones (@realistic_okra) reportedI guess AT&T’s billing system is down or something because we haven’t got the bill in yet on the app. by the way I don’t like the new app @ATT
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Ramzy (@Ramzy_hg) reported@ATTHelp the store on 1112 N La Brea Ave, West Hollywood, CA 90038 is absolutely helpless .. not one single time had an issue resolved by visiting this branch. Not one single time I escalated the matter to the branch manager and he even tried to help “call 611” is his only answer
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Steven Ford (@smfordo) reportedHow @ATT customer support works: 1. Go to website. 2. Ask AI bot for phone #. 3. Argue with AI bot that wants to keep you from talking to humans. 4. Be told by AI bot that it does not tolerate your anger before it hangs up on you. 5. Call back. 6. Same thing. 7. Hang up and cry.
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equinsuocha1345🇵🇸🏳️🌈 (@IrishCowboy1345) reported@ATT is it possible to get texts back from an old number that is no longer in service?
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Cam Beans (@tweetwithcam) reportedAnother ******* commercial break?? Again?? #themasters Pumping that weird *** AT&T commercial into our brains. **** off @ATT @CBS Jim Nantz is no longer considered a “friend”