AT&T outages and service status in Palo Alto, California
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Full Outage Map
- AT&T generated 0 outage signals in the last 24 hours around Palo Alto, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.
Problems in the last 24 hours in Palo Alto, California
The chart below shows the number of AT&T reports we have received in the last 24 hours from users in Palo Alto, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Palo Alto, California
The most recent AT&T outage reports came from the following cities: Redwood City, and Mountain View.
Community Discussion
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AT&T Issues Reports Near Palo Alto, California
Latest outage, problems and issue reports in Palo Alto and nearby locations:
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Shasa Barbour (@ShasaBarbour) reported from Redwood City, California@BillC1965 @ATT Agreed , horrible service from @ATTHelp
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andrew 😱 (@smartwatermelon) reported from Palo Alto, CaliforniaLove too see @DIRECTV @DIRECTVService @ATTCares @NBCSGiants still haven't fixed audio dropout problems first reported two years ago
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Terri E. Givens, PhD Fighting 4 Truth, Voting!!🗳️ (@TerriGivens) reported from West Menlo Park, California@ATTHelp is useless, they didn't even offer a bill credit for the time we spent waiting for our installer who never showed up, couldn't be bothered to call us to tell us they weren't showing up and then rescheduled us almost 2 weeks later. They get a 0 for customer service.
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Brian Levenson (@brian_levenson) reported from Redwood City, California@ATT I placed an order for a new phone last night and received an email saying I need to call support to process it. I’ve been talking to support for 30 minutes and no one can figure out how I pay the tax cost which is the blocker. Pretty lame experience.
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Jo (Sarah for some)📚 (@jostraveler) reported from Mountain View, CaliforniaDay 2 of no @ATT internet service. One DM says they are working on it and another DM asked me to call during certain hours to speak to someone on the social media team. Did so and left message.
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Ten Stadiums Ten Days ⚾️ (@StadiumsTen) reported from Menlo Park, CaliforniaHad it out with @ATT about our awful WiFi signal. Finally set up an appointment for someone to come out tomorrow. Guy shows up today unannounced, calls me three times to tell me he’s outside. Says everything’s fine and I’ll be getting a bill. Opposite of what I heard earlier.
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Dickie Goodman (@dickiegoodman) reported from Palo Alto, California@kenwyatt44 @chrisbanion @ATT @comcast Good point! @ATT already had their days in the sun ripping people off for long distance phone charges. And @Comcast has the worst customer service on earth!
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Jo (Sarah for some)❤️🩹🌻 (@jostraveler) reported from Mountain View, California@ATTHelp Never mind…I went to the website and paid from outside my account. This is way more effort then I really need to spend on paying a bill.
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Dickie Goodman (@dickiegoodman) reported from Palo Alto, California@readyletsgo27 @ter0424 @BreitbartNews @ATT fleeced the public for decades with long distance phone bills that millennials would laugh at today. Guess they gotta come up with a new way to rob the poor and feed the rich.
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Jeffrey P (@FaronWarlock) reported from Stanford, CaliforniaWow @ATT you suck. Today we spent another 5 hours waiting for the tech to show for an install. That's after last week when we waited 6 hours for a no show tech. Your support sucks because all you do is say "I understand your problem". Time to switch to @Xfinity
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Hong 🚲 (@Quan) reported from Palo Alto, CaliforniaHey @ATT, making me login to three different websites and portals to check if there's an outage is painful. Please hire better Developers!
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Shasa Barbour (@ShasaBarbour) reported from Redwood City, California@ATTHelp again poor service from At&T. Ordered new phones online, added a new line and never received my Visa Rewards card. Called AT&T, spoke to 3 depts, Rewards, CustomerCare & Loyalty, none were of any help. This is a long list of issues I’ve had with At&T.
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VJset (@VJurisett) reported from Redwood City, CaliforniaSmh @ATT what kind of service is this?!?!?!
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Peter M. O’Donnell (@pmod) reported from Redwood City, CaliforniaKind of crazy how slow AT&T LTE is throughout all of SF/SV. Presumably perpetual congestion but still. Pick your game up @ATTCares
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Gordon Mak (@alittlegordie) reported from Redwood City, CaliforniaMany cellular towers owned by @ATT are out due to the CA wild fires. My @Tesla gets no service in many areas. Maybe @elonmusk and @JohnLegere can strike a deal so I can use @TMobile Heck I’m just tethering to my T-Mobile service now anyways! #tmobile #tesla #ATT #uncarrier
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Silicon Valley Story (@theSVstory) reported from Palo Alto, California@ATTCares You email me a lot. You know it. It’s the email associated with Account 81809205. So look at that account belonging to someone in TX & you will find my email. Again: I don’t have Directv & never have.
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Terri E. Givens, PhD Fighting 4 Truth, Voting!!🗳️ (@TerriGivens) reported from West Menlo Park, California@ATT work on your customer service. We scheduled an install for Monday between 11 & 4. Nobody showed up and we had to call customer service to find out what happened. We waited all day for nothing. The reschedule date is July 8th. I would cancel but we need high speed internet.
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Jo (Sarah for some)❤️🩹🌻 (@jostraveler) reported from Mountain View, California@ATTHelp I paid the bill last night so AT&T can rest easy, but here were the issues: -MyATT requires a password reset every month, even though I set up facial recognition to protect my password. -Finding and staying in the Pay My Bill Without Signing In link is a nightmare
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Manesh John (@ManeshJohn5) reported from Mountain View, CaliforniaBrands focus a lot on customer experience of onboarding and making the entry to adoption easier. But seldom do they focus on customer exit scenarios. For example @ATT, getting their wireless service is super easy, but closing one is the MOST cumbersome thing on the planet 🤮
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VJset (@VJurisett) reported from Redwood City, CaliforniaI started a chat session on @ATT and ur reps had the nerve to try to cancel my lines after I complained that u guys r still charging me for phone ins that I asked to be cancelled last month!!!
AT&T Issues Reports
Latest outage, problems and issue reports in social media:
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Marianne Wellendorf Matthes (@Matthendorf) reported@ATTHelp My router is broken for my home WiFi and I also need to add data to my pre-paid AT&T phone plan. What numbers do I call for each of those issues??
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Cam Beans (@tweetwithcam) reportedAnother ******* commercial break?? Again?? #themasters Pumping that weird *** AT&T commercial into our brains. **** off @ATT @CBS Jim Nantz is no longer considered a “friend”
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Raz maga (@Razmaga) reported@ATT @NASA Maybe be proud to support a simple iPhone app to manage your customer accounts. This maze of sales pitch and no info on how to navigate to my plan is useless. You guys failed on the app. Fix it and stop being so proud of all your other achievements
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Gohan Lil Junt (@YungKakathot) reported@St_Stephan91 @ATT @Xfinity horrible
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Marty No McFly 🖤☻ (@KMartSoSmart) reported@ATTHelp Nah I’m switching to T-Mobile. Been the same issue for a decade plus.
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Mr Man (@MisterManTheMan) reported@ATT your service is dog ****. How do I have SOS on my phone in a major city in the year 2026. Absolute clowns, fix your garbage service!! I pay too much to be dealing with this nonsense.
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Ruby Stone Alone (@RubyStoneAlone) reportedPeople really think they can judge how someone responds to being abused. Not just inconvenienced, but abused! Being yelled by a rep or their refusal to provide a service/product you paid for is abusive! @ATT
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12 Wood (@JoshCar68659917) reported@ATTHelp @ixxues It has been 4 days without internet for me in Byron Center, MI. I have gotten no answers as to when this will be fixed. And of course this happens during the Masters which I cannot watch. Fix this!!
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Mean Gene (@meangenebio) reported@ATTHelp @ATT or you could just provide the services people are paying for and fix them when they break
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眞PTDJ豊 (@TruthThomP) reported@ATTBusinessCare I changed my account to the international plan before I left the country and I guess it didn't change on your side and now my bill is over $600 and Halle in the business department basically said she can't and won't help me with this issue.