AT&T outages and service status in Menlo Park, California
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Full Outage Map
- AT&T generated 0 outage signals in the last 24 hours around Menlo Park, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.
Problems in the last 24 hours in Menlo Park, California
The chart below shows the number of AT&T reports we have received in the last 24 hours from users in Menlo Park, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Menlo Park, California
The most recent AT&T outage reports came from the following cities: Redwood City.
Community Discussion
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AT&T Issues Reports Near Menlo Park, California
Latest outage, problems and issue reports in Menlo Park and nearby locations:
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Jeffrey P (@FaronWarlock) reported from Stanford, CaliforniaWow @ATT you suck. Today we spent another 5 hours waiting for the tech to show for an install. That's after last week when we waited 6 hours for a no show tech. Your support sucks because all you do is say "I understand your problem". Time to switch to @Xfinity
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Brian Levenson (@brian_levenson) reported from Redwood City, California@ATT I placed an order for a new phone last night and received an email saying I need to call support to process it. I’ve been talking to support for 30 minutes and no one can figure out how I pay the tax cost which is the blocker. Pretty lame experience.
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Cameron Nordholm (@camholm) reported from Menlo Park, California@dakami @ATT @TMobile 1/3 the cost, unlimited, no perceivable difference in coverage in NorCal, free coverage abroad. Really like T-Mobile cust. service also.
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Gordon Mak (@alittlegordie) reported from Redwood City, CaliforniaMany cellular towers owned by @ATT are out due to the CA wild fires. My @Tesla gets no service in many areas. Maybe @elonmusk and @JohnLegere can strike a deal so I can use @TMobile Heck I’m just tethering to my T-Mobile service now anyways! #tmobile #tesla #ATT #uncarrier
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VJset (@VJurisett) reported from Redwood City, CaliforniaNot only did the @ATT rep didn’t understand what I needed he transferred me to his manager that asked me to confirm I wanted to cancel a line when that was no the purpose of the chat
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Girl Alex (@grlalx) reported from Palo Alto, California@pt @ATT i mean we still don’t have cell service in most of palo alto
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Shasa Barbour (@ShasaBarbour) reported from Redwood City, California@BillC1965 @ATT Agreed , horrible service from @ATTHelp
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Ten Stadiums Ten Days ⚾️ (@StadiumsTen) reported from Menlo Park, CaliforniaHad it out with @ATT about our awful WiFi signal. Finally set up an appointment for someone to come out tomorrow. Guy shows up today unannounced, calls me three times to tell me he’s outside. Says everything’s fine and I’ll be getting a bill. Opposite of what I heard earlier.
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Amadeus Demarzi (@amadeus) reported from City of Redwood City, CaliforniaI see why @att called it 5G E. It’s like a 5G signal, but with Edge speeds
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Brian Levenson (@brian_levenson) reported from Redwood City, California@ATT widespread internet issues in Redwood City (100s of comments in a local FB group) but it’s intermittent and only certain sites and services. Hard to get support since each case is being treated as unique. I’ve been bounced from two different support teams already.
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Tom Loverro (@tomloverro) reported from Menlo Park, California@ATT Our AT&T Fiber internet service is down in Menlo Park, CA. Is there any live support I can reach?
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Arun Bhattacharya (@abhatta9) reported from Palo Alto, California@ATT Very regretfully, please know that after 6 days of no internet service (esp., in this pandemic), 4 technicians, I am told that the previous guys didn’t finish their job. Is this a joke??!! Sorry AT&T, you have failed and I see the truth that your main competitor claims👎👎
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Silicon Valley Story (@theSVstory) reported from Palo Alto, California@ATTCares You email me a lot. You know it. It’s the email associated with Account 81809205. So look at that account belonging to someone in TX & you will find my email. Again: I don’t have Directv & never have.
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Gene Hynson (@genehynson) reported from Palo Alto, California@ATT My internet went out yesterday. Went thru support chat, determined I needed a tech appt. I work from home so I need it fixed asap. 1st appt was 3 days away. Today I called & got an appt today. Now the appt is cancelled and now I'm waiting until Monday!! WASTE OF TIME. WTF.
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Shasa Barbour (@ShasaBarbour) reported from Redwood City, California@ATTHelp again poor service from At&T. Ordered new phones online, added a new line and never received my Visa Rewards card. Called AT&T, spoke to 3 depts, Rewards, CustomerCare & Loyalty, none were of any help. This is a long list of issues I’ve had with At&T.
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Terri E. Givens, PhD Fighting 4 Truth, Voting!!🗳️ (@TerriGivens) reported from West Menlo Park, California@ATT work on your customer service. We scheduled an install for Monday between 11 & 4. Nobody showed up and we had to call customer service to find out what happened. We waited all day for nothing. The reschedule date is July 8th. I would cancel but we need high speed internet.
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Dean of Big Data 🎓 (@schmarzo) reported from Palo Alto, California@ATT getting my iPhone upgraded and they are trying to cross-sell me their internet service, but their own store internet is hideously slow and the employees are struggling. #Clueless
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Peter M. O’Donnell (@pmod) reported from Redwood City, CaliforniaKind of crazy how slow AT&T LTE is throughout all of SF/SV. Presumably perpetual congestion but still. Pick your game up @ATTCares
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Arun Bhattacharya (@abhatta9) reported from Palo Alto, California@ATT I have to say I’m appalled at AT&T’s inability to fix a simple internet connection giving issue in my home. In pandemic times internet is mission critical, our internet is down for 5 days, after 4 sets of service technicians they still couldn’t fix it! 20+ years...moving on!
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Terri E. Givens, PhD Fighting 4 Truth, Voting!!🗳️ (@TerriGivens) reported from West Menlo Park, California@ATTHelp is useless, they didn't even offer a bill credit for the time we spent waiting for our installer who never showed up, couldn't be bothered to call us to tell us they weren't showing up and then rescheduled us almost 2 weeks later. They get a 0 for customer service.
AT&T Issues Reports
Latest outage, problems and issue reports in social media:
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Marianne Wellendorf Matthes (@Matthendorf) reported@ATTHelp My router is broken for my home WiFi and I also need to add data to my pre-paid AT&T phone plan. What numbers do I call for each of those issues??
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Cam Beans (@tweetwithcam) reportedAnother ******* commercial break?? Again?? #themasters Pumping that weird *** AT&T commercial into our brains. **** off @ATT @CBS Jim Nantz is no longer considered a “friend”
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Nick Diterlizzi (@Dit129) reportedIt should be criminal that @ATT is the only internet provider in my area. It should also be a federal crime that they take money for said product. This crap ain’t no where near as fast as @Xfinity never mind consistency. #fastasxfinity @XfinityRacing
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Lilly (@Lillinade) reportedwhy does my service not work when im otp @ATT
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Steve Gravley (@SGravley) reported@ATT Why does your service rep send me to a department that’s closed after waiting for 10 minutes? Someone needs to contact me.
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Daniel Joseph (@DapperDan_NY) reported@ATT has been the worst service. I've been on the other two major carriers. Don't fall for their carrier switch promotions like i did. Terrible customer service. They kick you off the network, buffering issues on their not so unlimited plan.
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Ruby Stone Alone (@RubyStoneAlone) reportedJust had an @ATT chat rep named Lucky Vanessa tell me she couldn't help me when she could! She asked a bunch of questions and then refused to assist me.
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Joe Merk (@OvaltineMerk) reported@ATT I’m caught in a frustrating loop and need help. I’m coming to ATT, ordered phones, phones won’t come until porting pin is fixed, it’s fixed but still shows not fixed! I want my phones!
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Nancy Medico (@Tenayaway) reported@ATT Need to update my credit card expiration….can’t get it done on your site and dialing 611 is an utter waste of time as no option gets me there. How about hiring some humans to help?
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Elizabeth Jones (@realistic_okra) reportedI guess AT&T’s billing system is down or something because we haven’t got the bill in yet on the app. by the way I don’t like the new app @ATT