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AT&T outages and service status in West Menlo Park, California

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Full Outage Map
  • AT&T generated 0 outage signals in the last 24 hours around West Menlo Park, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.

Problems in the last 24 hours in West Menlo Park, California

The chart below shows the number of AT&T reports we have received in the last 24 hours from users in West Menlo Park, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near West Menlo Park, California

The most recent AT&T outage reports came from the following cities: Redwood City.

Community Discussion

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AT&T Issues Reports Near West Menlo Park, California

Latest outage, problems and issue reports in West Menlo Park and nearby locations:

  • Quan
    Hong 🚲 (@Quan) reported from Palo Alto, California

    Hey @ATT, making me login to three different websites and portals to check if there's an outage is painful. Please hire better Developers!

  • chaibapat
    Chaitanya Bapat (@chaibapat) reported from East Palo Alto, California

    Sucks that VoWifi and VoLTE doesn't somehow work for @ATT and @OnePlus_USA 5T Not getting network coverage at work isn't a pleasant experience. It's definitely a compatibility issue b/w the provider and device coz other combinations of both seem to work well.

  • VJurisett
    VJset (@VJurisett) reported from Redwood City, California

    Not only did the @ATT rep didn’t understand what I needed he transferred me to his manager that asked me to confirm I wanted to cancel a line when that was no the purpose of the chat

  • pmod
    Peter M. O’Donnell (@pmod) reported from Redwood City, California

    Kind of crazy how slow AT&T LTE is throughout all of SF/SV. Presumably perpetual congestion but still. Pick your game up @ATTCares

  • smartwatermelon
    andrew 😱 (@smartwatermelon) reported from Palo Alto, California

    Love too see @DIRECTV @DIRECTVService @ATTCares @NBCSGiants still haven't fixed audio dropout problems first reported two years ago

  • brian_levenson
    Brian Levenson (@brian_levenson) reported from Redwood City, California

    @ATT widespread internet issues in Redwood City (100s of comments in a local FB group) but it’s intermittent and only certain sites and services. Hard to get support since each case is being treated as unique. I’ve been bounced from two different support teams already.

  • theSVstory
    Silicon Valley Story (@theSVstory) reported from Palo Alto, California

    @ATTCares You email me a lot. You know it. It’s the email associated with Account 81809205. So look at that account belonging to someone in TX & you will find my email. Again: I don’t have Directv & never have.

  • brian_levenson
    Brian Levenson (@brian_levenson) reported from Redwood City, California

    @ATT I placed an order for a new phone last night and received an email saying I need to call support to process it. I’ve been talking to support for 30 minutes and no one can figure out how I pay the tax cost which is the blocker. Pretty lame experience.

  • VJurisett
    VJset (@VJurisett) reported from Redwood City, California

    @ATT Dayum why you trying to do me *****. I’m just trying to save money cancelling insurance on one phone!! & u out here over charging me!! And trying to cancel my lines!?!? I live in the #BayArea it’s hard living in these streets.

  • TerriGivens
    Terri E. Givens, PhD Fighting 4 Truth, Voting!!🗳️ (@TerriGivens) reported from West Menlo Park, California

    @ATT work on your customer service. We scheduled an install for Monday between 11 & 4. Nobody showed up and we had to call customer service to find out what happened. We waited all day for nothing. The reschedule date is July 8th. I would cancel but we need high speed internet.

  • tomloverro
    Tom Loverro (@tomloverro) reported from Menlo Park, California

    @ATT Our AT&T Fiber internet service is down in Menlo Park, CA. Is there any live support I can reach?

  • TerriGivens
    Terri E. Givens, PhD Fighting 4 Truth, Voting!!🗳️ (@TerriGivens) reported from West Menlo Park, California

    @ATTHelp is useless, they didn't even offer a bill credit for the time we spent waiting for our installer who never showed up, couldn't be bothered to call us to tell us they weren't showing up and then rescheduled us almost 2 weeks later. They get a 0 for customer service.

  • alittlegordie
    Gordon Mak (@alittlegordie) reported from Redwood City, California

    Many cellular towers owned by @ATT are out due to the CA wild fires. My @Tesla gets no service in many areas. Maybe @elonmusk and @JohnLegere can strike a deal so I can use @TMobile Heck I’m just tethering to my T-Mobile service now anyways! #tmobile #tesla #ATT #uncarrier

  • FaronWarlock
    Jeffrey P (@FaronWarlock) reported from Stanford, California

    Wow @ATT you suck. Today we spent another 5 hours waiting for the tech to show for an install. That's after last week when we waited 6 hours for a no show tech. Your support sucks because all you do is say "I understand your problem". Time to switch to @Xfinity

  • dickiegoodman
    Dickie Goodman (@dickiegoodman) reported from Palo Alto, California

    @readyletsgo27 @ter0424 @BreitbartNews @ATT fleeced the public for decades with long distance phone bills that millennials would laugh at today. Guess they gotta come up with a new way to rob the poor and feed the rich.

  • VJurisett
    VJset (@VJurisett) reported from Redwood City, California

    Smh @ATT what kind of service is this?!?!?!

  • schmarzo
    Dean of Big Data 🎓 (@schmarzo) reported from Palo Alto, California

    @ATT getting my iPhone upgraded and they are trying to cross-sell me their internet service, but their own store internet is hideously slow and the employees are struggling. #Clueless

  • ShasaBarbour
    Shasa Barbour (@ShasaBarbour) reported from Redwood City, California

    @ATTHelp again poor service from At&T. Ordered new phones online, added a new line and never received my Visa Rewards card. Called AT&T, spoke to 3 depts, Rewards, CustomerCare & Loyalty, none were of any help. This is a long list of issues I’ve had with At&T.

  • dickiegoodman
    Dickie Goodman (@dickiegoodman) reported from Palo Alto, California

    @kenwyatt44 @chrisbanion @ATT @comcast Good point! @ATT already had their days in the sun ripping people off for long distance phone charges. And @Comcast has the worst customer service on earth!

  • grlalx
    Girl Alex (@grlalx) reported from Palo Alto, California

    @pt @ATT i mean we still don’t have cell service in most of palo alto

AT&T Issues Reports

Latest outage, problems and issue reports in social media:

  • shaw5646
    Beach Days (@shaw5646) reported

    @ATT good morning how can I get a human to help my 91 yo mom with her new home internet acct? It’s been 3 weeks of calling. FRUSTRATED paying customer.

  • Opus_Trad3r
    Order_Filled (@Opus_Trad3r) reported

    Are we under cyberattack?? @ATT @TMobile both down

  • OvaltineMerk
    Joe Merk (@OvaltineMerk) reported

    @ATT I’m caught in a frustrating loop and need help. I’m coming to ATT, ordered phones, phones won’t come until porting pin is fixed, it’s fixed but still shows not fixed! I want my phones!

  • sputnik1ham
    Jesse Washburn (@sputnik1ham) reported

    AT&T lied to me. Since the end of February I’ve been working a technical issue with @ATT fiber company @quantumfiber . Multiple times they promised to escalate and I would receive a call back. Today their rep. confirmed that was never done. He promised I would hear back.

  • Mr_O1230
    Eddie Ortega (@Mr_O1230) reported

    @ATTHelp Brother, just tell me if your company is having service issues or not! I have been trying to do Lyft since yesterday and nothing is working. Other people I know that have AT&T have been having issues since yesterday, as well.

  • speakinghouston
    DB Houstonian (@speakinghouston) reported

    First of all, we need to get land lines installed again **** it all, but thank God I got rid of AT&T they f ne over. Having foreigner tell me you switched to fiber it’s free and then sending me a $700 bill. @ATT you’ll never get your money. I don’t give a **** ****. You lied to me you ******* lied.

  • Bear0678
    Collier (@Bear0678) reported

    @ATT - remember - shutting off my land line results in shutting off suggested sales calls - can not contribute to or support the economy if they are unable to reach me lol - #att

  • gBaldor
    Gus Baldor (@gBaldor) reported

    @ATT what's going on in zip 33014. No internet no phone service???

  • cryptogeek101
    𝕏 P🤓LL (@cryptogeek101) reported

    @NBA @ATT nobody watches this **** anymore

  • ranv26a
    ranV (@ranv26a) reported

    @ATTHelp Just fix the problem it’s been 7 hrs without internet im using a hotspot cuz you guys suck in your work