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AT&T outages and service status in Sunnyvale, California

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Full Outage Map
  • AT&T generated 0 outage signals in the last 24 hours around Sunnyvale, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Sunnyvale come from postal codes 94088 .

AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.

Problems in the last 24 hours in Sunnyvale, California

The chart below shows the number of AT&T reports we have received in the last 24 hours from users in Sunnyvale, California and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Sunnyvale, California

The most recent AT&T outage reports came from the following cities: Santa Clara, Sunnyvale, and Mountain View.

CityProblem TypeReport Time
Santa Clara Phone 15 days ago

Community Discussion

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AT&T Issues Reports Near Sunnyvale, California

Latest outage, problems and issue reports in Sunnyvale and nearby locations:

  • ClayCausin
    Clay Causin (@ClayCausin) reported from Santa Clara, California

    @ATTCares 2 hours and no update from @att or @ATTCares At this point it looks like @att doesnt care about quality delivered as long as they can bill me. At this point their own tech has disabled the service I pay for no reason other than ignorance or lack of training and I pay for it.

  • jostraveler
    Jo (Sarah for some)❤️‍🩹🌻 (@jostraveler) reported from Mountain View, California

    @ATTHelp I paid the bill last night so AT&T can rest easy, but here were the issues: -MyATT requires a password reset every month, even though I set up facial recognition to protect my password. -Finding and staying in the Pay My Bill Without Signing In link is a nightmare

  • richhariya
    Ankur Richhariya (@richhariya) reported from Sunnyvale, California

    @ATTHelp how do I contact the digital team to resolve a problem with my online access.

  • jostraveler
    Jo (Sarah for some)❤️‍🩹🌻 (@jostraveler) reported from Mountain View, California

    @ATTHelp Responded to your DM inquiry, @ATTHelp , and fix it HERE. I have jumped through enough hoops with your company.

  • ClayCausin
    Clay Causin (@ClayCausin) reported from Santa Clara, California

    @ATT When an at&t tech disconnects my internet while working on the front house. You wont send a tech to repair for 4 days. Call 1: 2 hours with no help, "there is nothing we can do" "I'm unable to call dispatch" Call 2: 1 he 40 does call dispatch, calls the tech and...

  • xynazog
    Ankit Bhagat (@xynazog) reported from Santa Clara, California

    @ATT should just give their customers something to spend freaking 6 hours at their store doing nothing. I experienced something very similar back in 2016 when I bought a Note 7 and I was in this return loop that basically never ended.

  • jedberg
    Jeremy Edberg (@jedberg) reported from Cupertino, California

    Thanks @Uverse ! Because of you I have may have to cancel my son’s birthday party. Internet has been down since Friday morning and you have no techs available until Monday. I’ve been your customer for 22 continuous years but I’m supremely disappointed. 😢 No streaming movies now

  • jostraveler
    Jo (Sarah for some)📚 (@jostraveler) reported from Mountain View, California

    Day 2 of no @ATT internet service. One DM says they are working on it and another DM asked me to call during certain hours to speak to someone on the social media team. Did so and left message.

  • bbum
    Bill Bumgarner (@bbum) reported from City of Sunnyvale, California

    @ATTHelp Yeah. Not applicable. Every AT&T customer in this location has crap connectivity.

  • ideaconnect2
    IdeaConnect (@ideaconnect2) reported from Santa Clara, California

    .@ATTHelp My wifi has been down a long time. Could you credit my account for $5? Need email contact. Thank you.

  • bbum
    Bill Bumgarner (@bbum) reported from City of Sunnyvale, California

    @ATTHelp No direct message needed. The data coverage in downtown Sunnyvale CA has been crap for the last year+. I’ll use Mark the Spot shortly.

  • ClayCausin
    Clay Causin (@ClayCausin) reported from Santa Clara, California

    @bbb_us pls look into @att in Northern California. The more I post my issue the more people I find with similar story's. Apparently @att @ATTCares thinks it's okay to sell a subscription, sabotage the service and put the customer out (time and money) at their whim.

  • jostraveler
    Jo (Sarah for some)❤️‍🩹🌻 (@jostraveler) reported from Mountain View, California

    @ATTHelp Also, @ATTHelp , telling me to go somewhere else and sign in when I ALREADY TOLD YOU I CAN’T is called not listening. This issue is worsening, not improving. Figure out a way to go above and beyond, or, if not that, maybe…apologize?

  • cullentw
    cullentw (@cullentw) reported from Santa Clara, California

    @ATT sucks, called customer service and got transferred back to que twice

  • rahulkamdar
    Rahul Kamdar (@rahulkamdar) reported from Mountain View, California

    @ATT internet outage for more than 24 hours now (since 815 am on Apr 12). No updates on when it’ll be resolved. Due to current times, business depends heavily on this. Understand challenges on your end too but some information and resolution would really help! 🙏🏽#attuverse

  • robpickering
    Rob Pickering (@robpickering) reported from Santa Clara, California

    @CS56582359 @bigjohn @DIRECTVNowHelp @ATT My bad, same diff. ;)

  • NereyOchoa
    Jennifer Ochoa Nerey (@NereyOchoa) reported from Mountain View, California

    soo @ATT umm i need to make important calls could y’all fix this asap 🙄

  • ideaconnect2
    IdeaConnect (@ideaconnect2) reported from Santa Clara, California

    .@ATTHelp Just requesting an update on Outage at Cable failure on 1680 Nobli Box in Santa Clara. Internet down now for 5 weeks.

  • jostraveler
    Jo (Sarah 4 Some) 📚 (@jostraveler) reported from Mountain View, California

    In other news, @ATTCares sent me a bill and I don’t even have service yet due to self-install issues. That takes cajones.😳

  • k8ie14
    Katie (@k8ie14) reported from Sunnyvale, California

    @ATT Guess your commercials about service only apply to wireless lines, not actual customer service. Should need 30 mins and 3 reps then a disconnect to get this answer. #poorjob

AT&T Issues Reports

Latest outage, problems and issue reports in social media:

  • SimplydaBezt
    Ci’Era T (@SimplydaBezt) reported

    @ATT help customer in distress

  • Jennife32855970
    gobruins25 (@Jennife32855970) reported

    @ATTHelp @ATTHelp worst customer service…7 days without internet, 2 technicians sent out, several appointments cancelled without reason/communication! Waiting from 8-12 only to be told appt would have to be rescheduled. Clown show

  • foreversajaray
    ky!💲 (@foreversajaray) reported

    @ATTHelp Need some free service 😬

  • TedTalevski
    Ted Talevski (@TedTalevski) reported

    @zollotech I noticed a rather slow load and I JUST switched over to @ATT Fiber!...

  • TalkingtheSIP
    The Sip 🇹🇹 (@TalkingtheSIP) reported

    Anybody else with @ATT not have service?

  • trey1212
    Just Trey (@trey1212) reported

    @AmericanAir @DallasStars @ATT Just don’t use that connection to contact AA support, they will waste your time and run you in circles.

  • _taybo
    Taylor (@_taybo) reported

    @ATT I need to file a property damage claim regarding an underground AT&T line that knocked my sewer line off its connection to the city line and has required repair. All my attempts to work through your customer service bots have been unhelpful. Please assist, thanks.

  • cnote34
    Clayton Campbell (@cnote34) reported

    Not only has my @ATT fiber internet been down for over 17 hours, they have not even provided an update in over 12 hours. As someone who works from home, that is not acceptable. Time to research new ISP options

  • AJ_Hagen
    Alex Hagen (@AJ_Hagen) reported

    @ATT fix your service this is awful. Definitely switching to @Verizon or @TMobile when our contract is up. Consistently declining service year after year.

  • trey1212
    Just Trey (@trey1212) reported

    @AmericanAir @DallasStars @ATT Just don’t use that connection to contact AA support, they will waste your time and run you in circles.