Ziply Fiber Outage Map
The map below depicts the most recent cities worldwide where Ziply Fiber users have reported problems and outages. If you are having an issue with Ziply Fiber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ziply Fiber users affected:
Ziply Fiber is telecommunications company that serves more than 500,000 customers across Washington, Oregon, Idaho and Montana. Its offerings include Fiber internet and phone for residential customers, Business Fiber Internet, and Ziply Voice services for small businesses; and a variety of internet, networking and voice solutions for enterprise customers.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kirkland, WA | 2 |
| Seattle, WA | 83 |
| Beaverton, OR | 15 |
| Hayden, ID | 1 |
| Township of Evan, KS | 5 |
| Portland, OR | 85 |
| Gresham, OR | 3 |
| Hillsboro, OR | 6 |
| Moscow, ID | 1 |
| Auburn, WA | 1 |
| Gaston, OR | 1 |
| Renton, WA | 3 |
| Colville, WA | 1 |
| Redmond, WA | 3 |
| Mercer Island, WA | 1 |
| Bothell, WA | 7 |
| Midvale, UT | 1 |
| Camano, WA | 2 |
| Vancouver, WA | 2 |
| Forest Grove, OR | 4 |
| Kent, WA | 5 |
| Johnstown, CO | 1 |
| Post Falls, ID | 3 |
| Coeur d'Alene, ID | 3 |
| Milton, WA | 1 |
| Spokane, WA | 7 |
| Los Angeles, CA | 5 |
| Happy Valley, OR | 1 |
| Tualatin, OR | 1 |
| Brewster, WA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ziply Fiber Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Vert (@dr_vert) reported@ZiplyFiber Worst **** internet ever
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David (@dmkjr) reported@Barnacules @ZiplyFiber I have AT&T Fiber and could not be happier with the service. I don’t believe I have had a noticeable outage in almost two years and have XPON, delivering 5gbps to the home.
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Sean (@sahntwrk) reported@ZiplyFiber I could toss a ball to my neighbor w/service. Call to order, open ticket to verify path. Get a yes back in a few hours. Sent out a crew on the 31st, who looked at it. Just received a call saying "sorry, cannot provide service". Thanks for wasting my time.
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Greg @[email protected] Bulmash (@LetMyPeopleCode) reported@FrontierCorp I pity anyone who has you as their phone company. When I moved into my new home, I had to fight for a year just to get you to admit I was in your service area. You never extended fiber to my development and now @ZiplyFiber won't either. You're mismanaged and horrible.
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B Lowjack (@Badatshooters) reported@ZiplyFiber Almost 24 hours of our internet being out in Billings. Absolutely unacceptable. Such a high price for a second rate service.
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Maybe: Christian (@christianusc2) reported@Xfinity sucks ***. Can’t wait to get @ZiplyFiber
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Crux (@0rganichuman) reported@rapuckett @jwvo @ZiplyFiber I had this problem for 6 six months. Hired a tech to certify that my house was wired for gig speeds, $400 ✅. Multiple ziply tests, many hours ✅. Eventually a ziply tech arrived, swapped out our modem/router. There was an unknown issue with the modem.
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🥚 ONE:// ✪ 🌎@68 (@LUTRONIA) reported@Xfinity is 1960’s technology… Just cancel and go with @ZiplyFiber Helping my parents with their Internet “upgrade” and ya this is a joke.
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Christoph Mattison (@ChristophDM_) reported@ZiplyFiber You’ve also destroyed property, held up traffic, lied, taken government funds to improve infrastructure and done nothing. Your customer service team is clueless, your installers are clueless. Last but not least, you’re killing local business.
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YerikaXMaki (@YerikaXMaki) reported@Tmobile is dog ****. Pay $270 for 5MBpS **** that I’ll just go back to @ZiplyFiber at least for $50 a month I can get 25mbps. @TMobileCFO is just a scam
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DrHowser (@DrHowser1) reported@ZiplyFiber I just joined your service two weeks ago. My internet has been down since 2:30pm. I called tech support they said that it should be fixed or 9 tomorrow to check back then. That’s 18 hours…the entire LTOR extended trilogy is 12 hours..just putting that out there..
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Beer Lovin Diva 🍺🏋️♀️ (@rkaufer) reported@AskZiplyFiber That's it? An apology? No advance notice of "engineer work", no call, no email, no nothing. No communication whatsoever. This is REALLY bad customer service from someone not even a customer yet. @ZiplyFiber #customerexperience
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Larry C Robinson (@robinsonlarryc1) reported@ZiplyFiber The first time for the hookup, I was presented with an installer that was so rude I almost threw him out of my home, verbally, of course. From that point on sucks
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Winston Woof (@WinstonWoof) reported@Barnacules @ZiplyFiber flash backs to the vend of the 90's when NTL (in the UK) first launched their DOCSIS Cable Modem Service at a blistering 512kb/s!! As an an early adopter I had to buy my 3comfor around £150 although there was no additional rental/installation charge.
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Ryan (@RyMB) reported from Picnic Point-North Lynnwood, WashingtonI really hope our first 24 hours of @ZiplyFiber service isn’t indicative of how things are going to go because right now I’m glad I didn’t cancel Xfinity yet and I hate Xfinity.