Ziply Fiber service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Ziply Fiber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ziply Fiber users through our website.

• Internet (68%)
• Wi-fi (14%)
• Total Blackout (8%)
• Phone (7%)
• E-mail (2%)
• TV (2%)

Live Outage Map

The most recent Ziply Fiber outage reports came from the following cities: Kirkland, Seattle, Beaverton, Hayden, Township of Evan, Portland, Gresham, Hillsboro, Moscow, Auburn, Gaston, Renton, Colville, Redmond, and Mercer Island.

City	Problem Type	Report Time
Kirkland	Internet	13 hours ago
Seattle	Internet	19 hours ago
Seattle	Internet	21 hours ago
Seattle	Wi-fi	1 day ago
Beaverton	Internet	3 days ago
Seattle	TV	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ziply Fiber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beer Lovin Diva 🍺🏋️‍♀️ (@rkaufer) reported 9 minutes ago

  For anyone contemplating installing @ZiplyFiber don't do it. HORRIBLE customer service. The @AskZiplyFiber rep stopped corresponding with me when I asked what the reason for the "weather delay" was. @DavidKaufer

• 
  For a better America 🇺🇦 (@commonsense_tom) reported 11 minutes ago

  I find it interesting that I can fix my internet slowness by running a speed test. I wonder what else @ZiplyFiber is monitoring?

• 
  🥚 ONE:// ✪ 🌎@68 (@LUTRONIA) reported 12 minutes ago

  @Xfinity is 1960’s technology… Just cancel and go with @ZiplyFiber Helping my parents with their Internet “upgrade” and ya this is a joke.

• 
  Codemantic (@Thecodemantic) reported 13 minutes ago

  @Barnacules @WaveConnects @ZiplyFiber Being held hostage by your internet company SUCKS 🍆

• 
  Renowned Cheese Journalist 🧀 (@Snatch_Face_OG) reported 14 minutes ago

  I have never had an issue with technical support at @ZiplyFiber until this morning, when Gary decided to ask, without looking at my account, if it was shut off for non-payment. Someone should tell Gary not to assume.

• 
  Becca Jones (@BeccaJonesTeach) reported 14 minutes ago

  2nd day (that we know of) no phone service. No updates all day, other than “we’re working on it.” Neighbors and I had an “appointment” no one showed up. This is ridiculous. #noservice @ZiplyFiber this sucks! And no one is working tomorrow- great. #unsafe

• 
  Greg Cavazos (@GreggCava) reported 14 minutes ago

  @CraftComputing @Barnacules @ZiplyFiber I tried once, if you use your own modem they will slow your speeds, magically when you use their modem speeds go up closer to whats advertised, slower speeds even if the rented modem in bridge mode.

• 
  SurvivorPink (@Karen10722) reported 16 minutes ago

  @ZiplyFiber is there an outage in Tualatin OR? No TV service for over an hour! #Help

• 
  jaclyn (@fannieferret) reported 16 minutes ago

  @ZiplyFiber This year Ziply raised my internet rate from $50 to $70, then cut my service. Now my tv freezes and buffers all the time. Thanks Ziply, good job.

• 
  Frosty🐀 ( Taylor's Version ) (@frostyyybite) reported 19 minutes ago

  Why does @ZiplyFiber always lie too us and give us the worst customer service. They haven't given our area fiber still, they haven't even switched us to the new node, we were scheduled a tech today no show. So sick of it. Once starlink is more consistent we're switching.

• 
  Zaron Babalon Franklin (@grunaura) reported 19 minutes ago

  @AskZiplyFiber @ZiplyFiber My internet has been out now for six days. I’ve had my tickets have been closed multiple times without being resolved. The infrastructure outage is supposed to be resolved on temp fiber. This is unacceptable!

• 
  John van Oppen (@jwvo) reported 21 minutes ago

  @0rganichuman @rapuckett @ZiplyFiber turns out hardware does indeed fail now and then. Glad we got it fixed.

• 
  AnnArmijo (@AnnArmijo4566) reported 21 minutes ago

  @AskZiplyFiber Why don't you get the CEO of @ZiplyFiber to tell me why he needs $3.00 more of my dollars in his pocket. Because trying to talk to a foriegn customer service rep doesn't cut it.

• 
  Jason (@xythanwobbles) reported 22 minutes ago

  @ZiplyFiber @vincentmohr Is there any new update as it's 6 and still down.

• 
  Ryan (@RyMB) reported 23 minutes ago from Picnic Point-North Lynnwood, Washington

  I really hope our first 24 hours of @ZiplyFiber service isn’t indicative of how things are going to go because right now I’m glad I didn’t cancel Xfinity yet and I hate Xfinity.

• 
  Richard Whitfield (@R_Whitfield) reported 25 minutes ago

  @terrajobst @ZiplyFiber I’m 1gbps down but only 50mbps up…that’s about as good as you get in Australia

• 
  𓂀 𝕎𝕚𝕝𝕝ℙ𝕝𝕒𝕪𝕤𝔾𝕒𝕞𝕖𝕤𝟙𝟡𝟡𝟛 𓂀🔞 (@WPG1993) reported 26 minutes ago

  @Barnacules @ZiplyFiber sounds like xfinity they tried that with me and im like i pay for the plain just give me the modem and ill send the crappy one back half the time it doesnt work and blocks website since they use McAfee for their security feature

• 
  hoptastic12 (@hoptastic12) reported 31 minutes ago

  There’s no justification for our @ZiplyFiber bill rising $70 in a year’s time with no new or added service. Corporate greed at its finest. I advise to look elsewhere for service.

• 
  Matt Lindell (@mattlindell) reported 31 minutes ago

  @DannyMarang @ZiplyFiber has been rock solid for me - 1gps up and down. In my area they've even rolled out 2 and 5gbps service. Also, one of their VPs and their customer service are active on reddit in /r/ziplyfiber, I've hit them up with questions before

• 
  Ward (@Logan_RTW) reported 36 minutes ago

  @Barnacules @ZiplyFiber I argued so much about their stupid router that they finally gave me "free unlimited data" so I could basically pay for the router and use my own (I left theirs in the garage)... I still had to pay the $18-20, but that was cheaper than the $25 unlimited data fee. It's a racket.

• 
  Michael (@Michael98482756) reported 37 minutes ago

  @cryptopitcher @ZiplyFiber Yes very bad and always #75 in the que waiting on help.

• 
  AnnArmijo (@AnnArmijo4566) reported 37 minutes ago

  @ZiplyFiber you charge me $3.00 because I won't give you access to my bank account. I have never been late or missed a payment since you took over for frontier. I'll be searching for a new internet provider in my area. Your deceiving company practices will lose you customers

• 
  ONLY ONE ✪ 🌎@68 (@LUTRONIA) reported 40 minutes ago

  @ZiplyFiber @AskZiplyFiber yo! Your Internet outage ruined my router and many of our neighbors. You gonna compensate?

• 
  Scuffed (@scuffed_josh) reported 44 minutes ago

  @Barnacules @WaveConnects @ZiplyFiber Hate to break it to ya, but Ziply is also a Wave company :/ damn monopolies

• 
  DBeckLax (@LaxBeck) reported 46 minutes ago

  I never had issues w @ZiplyFiber but I move to a place not serviced by them and use @CoxComm and nothing but issues. Sick of the spinning stream!!!!

• 
  Rett (@rettisawesome) reported 56 minutes ago

  @Barnacules @ZiplyFiber Unfortunately Ziply is shady as **** too.

• 
  DrHowser (@DrHowser1) reported 59 minutes ago

  @ZiplyFiber I just joined your service two weeks ago. My internet has been down since 2:30pm. I called tech support they said that it should be fixed or 9 tomorrow to check back then. That’s 18 hours…the entire LTOR extended trilogy is 12 hours..just putting that out there..

• 
  HurrikanePDX (@HurrikanePDX) reported 59 minutes ago

  Even the @ZiplyFiber customer service rep thought it was ******* stupid and unfair to long time customers!

• 
  Kimberly Ann (@kimberlyannme) reported 59 minutes ago

  @Xfinity has no-showed both of my appts, I’m on Day 5 of no internet and wires scattered throughout my yard and the street. What the actual ****? Anyone use @ZiplyFiber and can recommend?

• 
  Jackson (@jclevenger424) reported 1 hour ago

  @ZiplyFiber pretty disappointed with the service today. The website is taking forever to load and when it does I have to link my account? I’ve had your service for years now and all the sudden my account isn’t linked. Now I’m 20 minutes on hold trying to talk to someone 👎