USAA Outage Map
The map below depicts the most recent cities worldwide where USAA users have reported problems and outages. If you are having an issue with USAA, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
USAA users affected:
The United Services Automobile Association (USAA) is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States military.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 1 |
| Eugene, OR | 1 |
| Las Vegas, NV | 1 |
| Denver, CO | 1 |
| City of Salamanca, NY | 1 |
| Atlanta, GA | 2 |
| San Antonio, TX | 1 |
| Oklahoma City, OK | 1 |
| Fort Worth, TX | 1 |
| Phoenix, AZ | 3 |
| Manhattan Beach, CA | 1 |
| Signal Mountain, TN | 1 |
| Chicago, IL | 1 |
| Buna, TX | 1 |
| Greenville, SC | 1 |
| Los Angeles, CA | 1 |
| Cañon City, CO | 1 |
| Alpine, TX | 1 |
| Annapolis, MD | 1 |
| Tripoli Place, FL | 1 |
| Manteca, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
USAA Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Moline 🐊 🌴🦩🦎 (@johnmccumber) reported@walterlucky1313 @HeavilyRecruitd @USAA Thanks - I need to do the same although it’s just for insurance
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J Lory (@J__Lory) reported@epaleezeldin @USAA Devil is in the details as each policy holder is unique. Likely applies to every insurance company that will get named (maybe). I have never had issues with USAA dealing with a claim and I have had some big ones. But, if you have never actually looked at what your Fire Insurance covers you are not alone. First time I looked at it is when a Wildfire was threatening my town. When you see that your policy will not likely cover a 100% rebuild under new codes, and in a major disaster area with increased pricing as everyone wants to hire a contractor, it can be very unsettling and feeling that it is an uphill battle.
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Chris Martin (@CMartin9496) reported@StateFarm @USAA I reached out on PM but have received no response
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Jan Peterson (@PetersonJa81171) reported@usaa can you fix the ATM on Old National Highway in College Park, Georgia?????
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Not John Smith (@24thIDRefugee) reportedIn cancelling my @USAA immediately. Been a customer and policy holder for more than a decade. Enough. My account was also hacked by an insider at the bank and all they did was send me a $200 thank you for being hacked check.
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FuggnNutz (@dearmon_bill) reported@bitchuneedsoap @USAA so expensive even military folks can’t afford it. Should I translate this to Hindu?
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AkaTheRealJ (@AkaTheRealJ) reported@mattforney Wtf @USAA ??? I'll be looking into switching EVERYTHING to @NavyFederal
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VNext Jim (@VNextJim) reported@MikeyDiMercurio @USAA We dropped USAA 10 or 15 years ago. My local agent found me a terrific company 10 years ago, but unfortunately that company stopped doing business in Oregon. I now have insurance through Safeco via the local agent. I believe the cost is about the same. The customer service is far better since I’m able to talk with a local agent who knows me personally. The benefits of local agent are huge. He dropped everything to help me the day after a horrific tragedy hit our family.
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Michael Levy (@Thelevyeffect) reported@USAA you guys are really charging me fees to pay you guys. You guys are going downhill.
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Neil (@grumpyorker) reported@USAA has been a disappointing experience for a homeowners claim. 17 years without a claim. Now that we need them we get crickets! They are no longer the insurance companies for service men and woman, and our great veterans. Y'all ought to be a ashamed of yourselves.
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Allen Brown (@MammothAllen) reported@MikeyDiMercurio @USAA Ps, My brother worked for USAA for quite a while. Kind of an upper mid level guy that reps came to to fix problems, he got stuff done.
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Kenn Beale (@KennTexbeale) reported@USAA “thank you for being with us for 33 years “ but we’re going to scrutinize your claim, we would like another statement (so we can look for inconsistency in your statements)even though you record all calls, hmmm. Basically thanks for paying us for 33 years
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John W (@knumbknuts) reportedMe: Hey, @USAA, I don't want life insurance after the 20 year Term is up. USAA: gotchya, boss! Also USAA: we've kept it going and it's $30/mo -> $1,200/mo. Thankfully, @NavyFederal 's Banking Alerts warned me. And Gina at USAA fixed it. NFCU (since '89) > USAA ('83)
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⭕️ Hypocrisy Analyzer (@nomad_stable) reported@colderwild @USAA I switched from USAA and I saved thousands on my home owners insurance. The extra money I saved is a blessing 🙏
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My name ain’t no damn ‘Almond!’ (@ReallyTweezyB) reportedSerially **** @usaa. Absolutely garbage
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