USAA status: account issues and outage reports
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Full Outage Map
- USAA generated 0 outage signals in the last 24 hours around San Antonio, including 0 direct reports.
- The most common problems reported in this area mention Website.
- Website (100%)
The latest reports from users having issues in San Antonio come from postal codes 78247 .
The United Services Automobile Association (USAA) is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States military.
Problems in the last 24 hours in San Antonio, Texas
The chart below shows the number of USAA reports we have received in the last 24 hours from users in San Antonio, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at USAA. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near San Antonio, Texas
The most recent USAA outage reports came from the following cities: San Antonio.
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio
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Website | 15 days ago |
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San Antonio
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Website | 7 months ago |
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San Antonio
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Website | 8 months ago |
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San Antonio
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Login | 8 months ago |
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San Antonio
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Login | 11 months ago |
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San Antonio
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Login | 11 months ago |
Community Discussion
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USAA Issues Reports Near San Antonio, Texas
Latest outage, problems and issue reports in San Antonio and nearby locations:
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trump2020 (@fjrsatx) reported from San Antonio, Texas@USAA Too much to explain! Too many things went wrong. In a simple process.
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Lambda Variant Gabe (@OG_Weeb87) reported from San Antonio, Texas@USAA @USAA_help 1 hour hold times are understandable given how large your customer base is, but what’s unacceptable, especially with modern CRM technology, is that y’all don’t have a scheduled call back solution implemented, forcing the customer to pause life and stay on the …
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Sandra Heaggans (@SandraHeaggans) reported from San Antonio, Texas@USAA how is it I go into a local branch to open an account, after going through issues with a previous account, and the agent at the branch has to call customer service , to be told the department that can handle the problem will get to it and have me call tomorrow. 🤬🤬
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Rndafaye 🌊 (@Memory_Motl) reported from San Antonio, Texas@Jason_Aldean @USAA You're a scumbag. But I support vets.
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Seth 'Not in Disagreement' Teel (@sethteel) reported from San Antonio, Texas@theeammon @USAA @USAA_help I have multiple insurance policies (auto, home, motorcycle, GL, E&O, vacant dwelling, & umbrella policies), through multiple carriers. This by far has been the worst experience w/ a claim. And that includes a total loss arson claim, of which briefly I was a suspect.
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trump2020 (@fjrsatx) reported from San Antonio, Texas@FrostBank is open lobby is open for business!! @USAA sadly is not! This means, very limited service, online or only phone service very difficult no customer service!! Everyone offers that what’s different about you!!??
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Seth 'Not in Disagreement' Teel (@sethteel) reported from San Antonio, TexasMeanwhile, I don't have a driveable vehicle. I'll give it to the end of the week before seeking legal council. Insurance is a racket. If only @USAA were anything like what they claim in their commercials.
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Seth 'Not in Disagreement' Teel (@sethteel) reported from San Antonio, Texas@SimonRufus @USAA I was advised to contact my insurance, file a claim, and request a rental or do so myself & hope they reimburse...but no guarantee. At this point I think I'll hire my own adjuster as well, have the repairs done, seek reimbursement for full amount, and hire legal if needed.
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w (@wendykhalil) reported from San Antonio, Texas@USAA My Father is94yo he has been with #USAA Since1952.He has carried Home&Auto and swears by USAA,made a claim after the big Freeze water pipe burst in ceiling fell in.Days laterTHEYsent cleaners out it didn’t meet deductible, now we’re stuck with a bill and no ceiling. Really sucks
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Alan Ellis 😷 (@AlanEllisTX) reported from San Antonio, Texas@USAA, I so appreciate your maga yeehaw rep hanging up on me when I called to file a claim. Well done.
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Seth 'Not in Disagreement' Teel (@sethteel) reported from San Antonio, Texas@DontSayItEddie @USAA Figured I'd give him the day. I'll call in the morning. Experience the Jeep isn't safely driveable.
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ConanTheCnidarian (@CCnidarian) reported from San Antonio, Texas@USAA I personally have always had my insurance with State Farm. They have been great for every auto claim I have ever had. I was actually considering moving all our policies to USAA, but this experience has made it clear to me that would be a terrible decision and a huge mistake.
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Mark (@dude242) reported from San Antonio, Texas@BillTaylorKENS5 I hope nothing happens to the house because @USAA doesn’t pay shit. They didn’t pay for it a few years ago during that huge hail storm yet the next door neighbor, 15 feet away got a new roof. They didn’t have greedy USAA though. They need that money for their bonus in 10 months.
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Alan Ellis 🛶 (@The210Ellis) reported from San Antonio, TexasJust paid my @USAA insurance bill. I’m so grateful that they promised a rebate for the reduction in driving the pandemic has caused. I’d be even more grateful had they paid it and applied it to my bill like they said in their self-backslapping emails.
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ConanTheCnidarian (@CCnidarian) reported from San Antonio, Texas@USAA Update: after returning the rental car that USAA stopped paying for, and not having our vehicle back, I am now walking 5 miles home. Go with USAA for your auto insurance, but make sure you have a comfortable pair of shoes for all that walking.
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islandgal29412 (@Islandgal29412) reported from San Antonio, Texas@USAA Thanks for dropping a letter in the mail to discontinue my auto insurance. I see your primary purpose is to Take from your Members and not 💰 their claims without retaliation .. #Greed #thanksforNothing
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Seth 'Not in Disagreement' Teel (@sethteel) reported from San Antonio, Texas@YGBSM @USAA I'm gonna need to send them an invoice for my time. This **** is ridiculous!
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☘️TxDomer☘️ (@Txdomer97) reported from San Antonio, Texas@USAA is refusing to credit our account with funds that are rightfully ours. They refuse to work with us and have opened and closed our dispute over 7 times. They are taking our funds and flat out REFUSING to acknowledge they were credited to the wrong account.
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Fenikas (@Fenikas2) reported from San Antonio, Texas@rexzane1 I agree. I had insurance (auto, home and life) not anymore. I moved to progressive. Cheaper rates. I'll be moving my bank accounts and cancelling card next. @USAA cant support the military and the insurrection network at the same time.
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Seth 'Not in Disagreement' Teel (@sethteel) reported from San Antonio, TexasDay 2, no movement on my auto claim against @USAA_help @USAA. Was advised by then that they "can move forward with the claim until they here from their client." Apparently the police report isn't enough. They also stated "there is no timeline for this required communication."
USAA Issues Reports
Latest outage, problems and issue reports in social media:
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VeteranOfSpite (@bjbraden1980) reported@USAA If you can even tell me what my daughter's DL # is, I accept having her on my insurance as a driver! Until then, you're just stealing money from a disabled veteran!
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ⓘ Dogs don't have thumbs (@MorlockP) reported@USAA 2/ ...but at least you can find your policy documents by searching the "documents" page with the search string "policy". ...no, I'm joking, of course. All you can find under "documents" is billing statements.
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Zelle Support (@ZelleSupport) reported@mega_thompson @USAA @Zelle Hello, we’re sorry you’re getting the runaround. Zelle has no access to customer accounts. We can only suggest reaching back out to your bank or credit union and mention it’s about a Zelle transaction so they can route you to the correct team. You may want to ask to speak to a supervisor. Sorry we can’t be of more help.
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Jayson Powers (@powers_jay96460) reported.@USAA after 13 years of paying premiums and filing a claim, I can say I am utterly disappointed and insulted at this botched process. I immediately sent in photos and an estimate after my incident. No response, no help in three weeks. $586 is no where near what I paid. 1/2
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Stonez (@theonlystonez) reportedIt's ******* DISGUSTING that @USAA fires SIX HUNDRED Americans & THEN hires a BUNCH of H-1B's to fill the roles. WONDER who's the hiring manager making that happen!? #GeeIWonder ******* DISGRACE!! This "entity" founded to help VETERANS for cryin' out loud. #WhatAJoke!!! 🖕🤬🖕
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DFury (@texansis) reportedAre there any insurance companies that still have American workers and aren't total slime??? The outsourcing at @USAA is pissing me off.
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CafeDelicio (@foroozan) reportedAfter a horrible experience with my auto insurance @USAA I’m considering to drop them. They have shady underwriting practices, hostile claims staff, and poor customer support. They doubled my premium based on false judgment. This is after 20-year membership. Worst experience.
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Dezz Stearns (@1DesmondStearns) reportedI hate my camera is broke and I won’t even have time to get it fixed I got to get a new one 😭 @USAA failed me on this 😭 I just don’t have enough time to get a camera fixed when it’s CLEARLY NOT WORKING.. while still having so many gigs 😭
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EveryLastSat (@SatMaximalist) reported@4nt1p4tt3rn Hey @USAA is this true? You don't pursue fraud and let your members get taken advantage of?
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jooo bloooo (@ServiceWriter1) reported@TheLtColUSMC @USAA OohRah!!! Too bad Pete wasn’t there to greet this warrior and Patriot but I bet he sent him a letter!!!