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Suddenlink

Suddenlink Outage Map

The map below depicts the most recent cities worldwide where Suddenlink users have reported problems and outages. If you are having an issue with Suddenlink, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Suddenlink users affected:

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Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 1
Prosper, TX 1
College Station, TX 2
Tempe, AZ 1
Mesa, AZ 1
Wayne, PA 1
Pflugerville, TX 1
Abilene, TX 1
Branson, MO 1
San Antonio, TX 1
Cambridge, OH 1
Austin, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Suddenlink Issues Reports

Latest outage, problems and issue reports in social media:

  • jack_joshlin
    jack joshlin (@jack_joshlin) reported

    @SuddenlinkHelp our service is down, we reported the tree hanging on your line on koonce rd sulphur 70661 but in 2 tweets no one has cam cut it down

  • source_of_lumen
    Justin Begley (@source_of_lumen) reported

    @Suddenlink @optimum the rebranding is a joke. I rely on my home internet for work & they just get worse by the quarter I feel. More like #Droptimum ..they cost me money but demand more fees for less service. Literal days with out service. That’s not a modern company. It’s trash

  • KZagaris
    Kim Zagaris (@KZagaris) reported

    Suddenlink/ Optimum - service is out again in the Auburn, CA area. Their service and reliability is terrible and their customer service is worse.

  • JoshuaVanTassel
    Joshua Van Tassel (@JoshuaVanTassel) reported from Tyler, Texas

    Been with @optimum ever since they switched from suddenlink. Since the switch. The usual great internet service has gone to ****. Constantly going out, not hitting even close to the speeds I pay for.

  • Triple__De
    Scion | Ｔｒｉｐｌｅ　Ｄｅ (@Triple__De) reported

    They may go by Optimum now instead of Suddenlink, but a name change doesn't change the fact that their internet is still objectively ****. Almost 2 years of streaming and they still throttle my connection to speeds around 100 KBS when they only give me a max of 5 MBS.

  • ImInMyOwn
    Viltrumite Sympathizer & Fupa Aficionado (@ImInMyOwn) reported

    @Disob3yed Suddenlink ~> Optimum lol It’s usually around 4-500 down so I was surprised when I ran the speed test. I pay for 1gig though so I shouldn’t be. Getting fiber as soon as possible though

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    Welp ended early because apparently the last 30 minutes wasnt going through to twitch? Either cause my internet is *** or cause obs spiked in cpu usage. **** like this is so demotivating. Thanks for the *** internet @Suddenlink I'm tired of my up and down dropping daily

  • seeman_245
    Matthew 🇺🇦 (@seeman_245) reported

    @GamersNexus Optimum (Suddenlink) Constant outages and no fiber. So bad the Louisiana government had to step in after their massive folly after Hurricane Laura.

  • Tiger90Steve
    Rockstarlawyer (@Tiger90Steve) reported from Prosper, Texas

    @Suddenlink (now Optimum) might be the worst internet provider on Earth.

  • donut010101
    donut (@donut010101) reported

    @SuddenlinkHelp outage in little elm, tx. In Lakewood village?

  • DixieYeti
    Yeti (@DixieYeti) reported

    @Suddenlink WiFi is down for the 5th time today. Provide WiFi that works and stop scamming your customers in central Texas

  • terrig123
    Terri Guerrieri (@terrig123) reported

    Not sure I could hate a company more right now than @optimum. WORST SERVICE EVER!!!! I was hoping they would be better than @suddenlink but they are worse which I never thought was possible.

  • ATX_B
    ATX_B (@ATX_B) reported

    @optimum #Optimum sucks (formerly #Suddenlink)

  • Agijud
    Agijud (@Agijud) reported

    @optimum sucks! No better than @suddenlink with billing. They take 30 days to post a pmt then disconnect business service b/c of "late fee" that wasnt part of the original invoice, even though they are reason it was posted late. Try to pay online. Can't login-tech issues.

  • EVmanliness
    ICUEverywhere (@EVmanliness) reported

    @SuddenlinkHelp 1 of ? - So, you folks don't want to prove your lack of support, huh? Here's one for you.

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