Suddenlink outages and service status in Prosper, Texas
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Full Outage Map
- Suddenlink generated 0 outage signals in the last 24 hours around Prosper, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Prosper come from postal codes 75078 .
Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers.
Problems in the last 24 hours in Prosper, Texas
The chart below shows the number of Suddenlink reports we have received in the last 24 hours from users in Prosper, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Suddenlink. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Prosper, Texas
The most recent Suddenlink outage reports came from the following cities: Prosper.
| City | Problem Type | Report Time |
|---|---|---|
 Prosper
|
Internet | 10 days ago |
|
Aubrey
|
Internet | 4 months ago |
|
McKinney
|
Phone | 5 months ago |
|
Frisco
|
Internet | 11 months ago |
|
Prosper
|
Wi-fi | 1 year ago |
|
Allen
|
Internet | 1 year ago |
Community Discussion
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Suddenlink Issues Reports Near Prosper, Texas
Latest outage, problems and issue reports in Prosper and nearby locations:
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⚽️⚾️🏀🏈 Holden Grant 🏉🥍🏒🎶 (@hgrant6088) reported from Celina, Texas@SuddenlinkHelp now is the 3rd time in a week that the internet has gone down. Other people around us have it so it isn't a local issue.
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⚽️⚾️🏀🏈 Holden Grant 🏉🥍🏒🎶 (@hgrant6088) reported from Celina, Texas@SuddenlinkHelp now the 4th or 5th day in a row internet has been either down or just gone. Isn't an issue with a local things as our neighbors have internet.
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Rockstarlawyer (@Tiger90Steve) reported from Prosper, Texas@Suddenlink (now Optimum) might be the worst internet provider on Earth.
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Wendy Rae Walker (@WendyRaeWalker) reported from Rhea Mills, Texas@Suddenlink you are the absolute worst service on the planet. I have no idea why you are stilll in business!
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp @Suddenlink 48 hours and counting for outage in our neighborhood. No internet no cable. Repeated calls by neighbors in last 2 days to you and your reps still deny there is an outage. Problem starts Sunday afternoon and you might be able to send someone wed night.
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Pam Ellison (@EllisonPam) reported from Prosper, Texas@SuddenlinkHelp our internet is not stable! Up & down several times a day! Need it fixed! We need to be able to rely on a service we pay for!!!!
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Rob (@bence_rob) reported from Prosper, Texas@SuddenlinkHelp you lost a customer today due to your poor install and customer service. As new home owners move into our neighborhood I will make sure to direct them to the competition. All you had to do was deliver the services that was purchased.
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp 73rd hour with no cable or internet. After multiple calls from myself and neighbors in last 3 days a tech called me 2 hours ago to say tap in neighborhood is bad and he will open a maint ticket. No eta on fix. Its like you want customers to go to ATT.
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Nino Mansour (@nino_man) reported from Prosper, TexasGoing out of my way to get @Suddenlink service and they are making it soooooo hard.
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Sinniesinn (@sinniesinn) reported from Little Elm, TexasSick of @Suddenlink! It’s down more than it is up. I had no other service options in my area. Can’t wait til I move to leave this ****** *** company.
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Stephen (@stephenhagans9) reported from Hackberry, Texas@SuddenlinkHelp I have never been treated so poorly as a new customer. You have taken so much of my time from me, drug me through the mud, been rudely spoken to, misinformation …. The lack of service and common decency afforded to me by your organization is unfounded.
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Dewey Leggett (@bassfishinglaw) reported from Fairview, Texas@Suddenlink @SuddenlinkHelp Nice. I set up an appointment for a call today at 9 o’clock. I get a call and then you hang up on me. Then I call back and take 10 minutes to get to customer service, I’m on hold for another 10 minutes, and you hang up on me again #quality
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Stephen (@stephenhagans9) reported from Hackberry, Texas@Suddenlink I have some valuable customer feedback I think you’d want to hear. Made 3 requests to speak with a mgr and no one has called me back. I’m a customer attempting to gain service but you guys are making it very difficult. Please reach out to me.
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Angela Haynes (@angiejhaynes) reported from Prosper, Texas@SuddenlinkHelp kids can’t do homework, people who work from home and or self employed cannot do work. I can’t do a simple contract. Very unhappy w service and truly no ne else to choose for service.
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp rep comes out 71 hours into the outage and says our tap is bad and has to have a maintenace ticket opened. God knows how long it will take to get @SuddenlinkHelp out here.
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Jason R. Hunter (@coreburn) reported from Krugerville, Texas@Suddenlink People trying to work from home and you randomly shutting internet off ******* sucks!
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Theinfamouskiki (@theinfamouskiki) reported from Providence, TexasDay 10 and still no wifi!! We have a huuuge outage! My mobile hotspot is at its limit. I cant watch tv, cant do any youtube videos or live streams. I can barely work from home. This is crazy!!! @SuddenlinkHelp
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Town of Prosper (@Town_of_Prosper) reported from Prosper, Texas(3/4)We apologize for any inconvenience these line cuts caused Suddenlink customers. The Town understands the importance of reliable broadband access, and we are working with local broadband providers, including Suddenlink, to improve and expand broadband service in the Town.
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Lurker (@Lurker_Working) reported from Celina, Texas@Suddenlink ive been hard down for an hour. 30 min on with your tech support and their only suggestion was to boot the devices...like i did not try that myself before calling....oh, and its still gonna be 2 more days for a tech to come out...
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Pam Ellison (@EllisonPam) reported from Prosper, Texas@SuddenlinkHelp cable down @ 841 Kiowa Drive, Prosper
Suddenlink Issues Reports
Latest outage, problems and issue reports in social media:
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jack joshlin (@jack_joshlin) reported@SuddenlinkHelp our service is down, we reported the tree hanging on your line on koonce rd sulphur 70661 but in 2 tweets no one has cam cut it down
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Justin Begley (@source_of_lumen) reported@Suddenlink @optimum the rebranding is a joke. I rely on my home internet for work & they just get worse by the quarter I feel. More like #Droptimum ..they cost me money but demand more fees for less service. Literal days with out service. That’s not a modern company. It’s trash
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Kim Zagaris (@KZagaris) reportedSuddenlink/ Optimum - service is out again in the Auburn, CA area. Their service and reliability is terrible and their customer service is worse.
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Joshua Van Tassel (@JoshuaVanTassel) reported from Tyler, TexasBeen with @optimum ever since they switched from suddenlink. Since the switch. The usual great internet service has gone to ****. Constantly going out, not hitting even close to the speeds I pay for.
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Scion | Ｔｒｉｐｌｅ Ｄｅ (@Triple__De) reportedThey may go by Optimum now instead of Suddenlink, but a name change doesn't change the fact that their internet is still objectively ****. Almost 2 years of streaming and they still throttle my connection to speeds around 100 KBS when they only give me a max of 5 MBS.
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Viltrumite Sympathizer & Fupa Aficionado (@ImInMyOwn) reported@Disob3yed Suddenlink ~> Optimum lol It’s usually around 4-500 down so I was surprised when I ran the speed test. I pay for 1gig though so I shouldn’t be. Getting fiber as soon as possible though
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Flurpledur (@Flurpledur) reportedWelp ended early because apparently the last 30 minutes wasnt going through to twitch? Either cause my internet is *** or cause obs spiked in cpu usage. **** like this is so demotivating. Thanks for the *** internet @Suddenlink I'm tired of my up and down dropping daily
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Matthew 🇺🇦 (@seeman_245) reported@GamersNexus Optimum (Suddenlink) Constant outages and no fiber. So bad the Louisiana government had to step in after their massive folly after Hurricane Laura.
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Rockstarlawyer (@Tiger90Steve) reported from Prosper, Texas
@Suddenlink (now Optimum) might be the worst internet provider on Earth.
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donut (@donut010101) reported@SuddenlinkHelp outage in little elm, tx. In Lakewood village?