Suddenlink outages and service status in Hackberry, Texas
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Full Outage Map
- Suddenlink generated 0 outage signals in the last 24 hours around Hackberry, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers.
Problems in the last 24 hours in Hackberry, Texas
The chart below shows the number of Suddenlink reports we have received in the last 24 hours from users in Hackberry, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Suddenlink. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hackberry, Texas
The most recent Suddenlink outage reports came from the following cities: Prosper.
| City | Problem Type | Report Time |
|---|---|---|
 Prosper
|
Internet | 10 days ago |
|
Aubrey
|
Internet | 4 months ago |
|
Frisco
|
Internet | 11 months ago |
|
Prosper
|
Wi-fi | 1 year ago |
|
Lewisville
|
Internet | 1 year ago |
|
Prosper
|
Phone | 2 years ago |
Community Discussion
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Suddenlink Issues Reports Near Hackberry, Texas
Latest outage, problems and issue reports in Hackberry and nearby locations:
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp rep comes out 71 hours into the outage and says our tap is bad and has to have a maintenace ticket opened. God knows how long it will take to get @SuddenlinkHelp out here.
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp @Suddenlink 48 hours and counting for outage in our neighborhood. No internet no cable. Repeated calls by neighbors in last 2 days to you and your reps still deny there is an outage. Problem starts Sunday afternoon and you might be able to send someone wed night.
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Rhonda Bradford (@Rhonda_BMXMom) reported from Providence, TexasHey @Suddenlink @SuddenlinkHelp I've had it with your CRUMMY service! @ATT you're up! Working remote, I need service I can depend on, the past 2 months with #SuddenLink my services been down more than up. I'm done paying for services I'm not receiving. 😡
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James Gray (@james_gray_tx) reported from Little Elm, Texas@SuddenlinkHelp Horrible install. Still not finished. Tech took down phone and internet yesterday for equipment swap, couldn't get it back up. Promised to call and show up today, still no one nor internet or phone. Tech support says someone will come out tomorrow.
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp 73rd hour with no cable or internet. After multiple calls from myself and neighbors in last 3 days a tech called me 2 hours ago to say tap in neighborhood is bad and he will open a maint ticket. No eta on fix. Its like you want customers to go to ATT.
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Rob (@oupioneer) reported from Savannah, Texas@Suddenlink @SuddenlinkHelp you guys have gotta get it together and restore service in Savannah, Texas. Can’t effectively work because service continues to be out- just in our part of the neighborhood. Do better.
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Stephen (@stephenhagans9) reported from Hackberry, Texas@Suddenlink I have some valuable customer feedback I think you’d want to hear. Made 3 requests to speak with a mgr and no one has called me back. I’m a customer attempting to gain service but you guys are making it very difficult. Please reach out to me.
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Theinfamouskiki (@theinfamouskiki) reported from Providence, TexasDay 10 and still no wifi!! We have a huuuge outage! My mobile hotspot is at its limit. I cant watch tv, cant do any youtube videos or live streams. I can barely work from home. This is crazy!!! @SuddenlinkHelp
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Jason R. Hunter (@coreburn) reported from Krugerville, Texas@Suddenlink People trying to work from home and you randomly shutting internet off ******* sucks!
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Pam Ellison (@EllisonPam) reported from Prosper, Texas@SuddenlinkHelp our internet is not stable! Up & down several times a day! Need it fixed! We need to be able to rely on a service we pay for!!!!
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Angela Haynes (@angiejhaynes) reported from Prosper, Texas@SuddenlinkHelp no service in Prosper. Over 18 hours no update and the ridiculous process of a recorded phone call telling me to reboot. We know we are down and we need someone to acknowledge and tell us when it will be up and running
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Nino Mansour (@nino_man) reported from Prosper, TexasGoing out of my way to get @Suddenlink service and they are making it soooooo hard.
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Angela Haynes (@angiejhaynes) reported from Prosper, Texas@SuddenlinkHelp kids can’t do homework, people who work from home and or self employed cannot do work. I can’t do a simple contract. Very unhappy w service and truly no ne else to choose for service.
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Stephen (@stephenhagans9) reported from Hackberry, Texas@SuddenlinkHelp I have never been treated so poorly as a new customer. You have taken so much of my time from me, drug me through the mud, been rudely spoken to, misinformation …. The lack of service and common decency afforded to me by your organization is unfounded.
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Lurker (@Lurker_Working) reported from Celina, Texas@Suddenlink ive been hard down for an hour. 30 min on with your tech support and their only suggestion was to boot the devices...like i did not try that myself before calling....oh, and its still gonna be 2 more days for a tech to come out...
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Sinniesinn (@sinniesinn) reported from Little Elm, TexasSick of @Suddenlink! It’s down more than it is up. I had no other service options in my area. Can’t wait til I move to leave this ****** *** company.
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Wendy Rae Walker (@WendyRaeWalker) reported from Rhea Mills, Texas@Suddenlink you are the absolute worst service on the planet. I have no idea why you are stilll in business!
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Lurker (@Lurker_Working) reported from Celina, Texas@Suddenlink 8+ hour cable and internet outage in 75009 texas.
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Town of Prosper (@Town_of_Prosper) reported from Prosper, Texas(3/4)We apologize for any inconvenience these line cuts caused Suddenlink customers. The Town understands the importance of reliable broadband access, and we are working with local broadband providers, including Suddenlink, to improve and expand broadband service in the Town.
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Pam Ellison (@EllisonPam) reported from Prosper, Texas@SuddenlinkHelp cable down @ 841 Kiowa Drive, Prosper
Suddenlink Issues Reports
Latest outage, problems and issue reports in social media:
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Donna (@Donna94884759) reported@Suddenlink @optimum They are the worst!!!!
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Julianna (@juliannaa_kay) reportedOptimum aka suddenlink is the worst internet service ever
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BCDurbin 🇺🇸 (@BC_Durbin) reportedJust lost my damn stream....good job #suddenlink #sotu2023
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JaQuez 🎮 (@QuezNC) reportedIt really upsets me to see different, internet service providers rolling out 5 gigabits tier for their internet service while Suddenlink now Optimum isn't doing anything for my area.
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ATX_B (@ATX_B) reported@optimum #Optimum sucks (formerly #Suddenlink)
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Srini (@srigopshop) reported@Suddenlink I have registered mu number for update but outage information has not yet come to my number. No updates to customers
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Average Person (@Average_Persone) reported@wooknponub I went through that a few years back with Suddenlink which is now Optimum. Over an hour for them to figure it out and I had a Motorola surfboard which was one of the most common cable modems. Their service was trash also so moved to fiber once it was available
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#TeamG (@TeamGOfficial) reported@SuddenlinkHelp you down for maintenance without notifying business customers ?
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RED Texas (@REDTexas64) reportedWhy is Suddenlink shutting down tomorrow Tuesday between noon and 6:00? What a coincidence
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⛓️⚔️ Slater | Eulogy ⚔️⛓️ (@_whenisleep) reported@jordanbaggett6 Yeah honestly I didnt even look to see if suddenlink had fiber for me yet because **** them lmao