Suddenlink outages and service status in Frisco, Texas
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Full Outage Map
- Suddenlink generated 0 outage signals in the last 24 hours around Frisco, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers.
Problems in the last 24 hours in Frisco, Texas
The chart below shows the number of Suddenlink reports we have received in the last 24 hours from users in Frisco, Texas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Suddenlink. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Frisco, Texas
The most recent Suddenlink outage reports came from the following cities: Prosper.
| City | Problem Type | Report Time |
|---|---|---|
 Prosper
|
Internet | 10 days ago |
|
Aubrey
|
Internet | 4 months ago |
|
Frisco
|
Internet | 11 months ago |
|
Prosper
|
Wi-fi | 1 year ago |
|
Allen
|
Internet | 1 year ago |
|
Lewisville
|
Internet | 1 year ago |
Community Discussion
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Suddenlink Issues Reports Near Frisco, Texas
Latest outage, problems and issue reports in Frisco and nearby locations:
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Rockstarlawyer (@Tiger90Steve) reported from Prosper, Texas@Suddenlink (now Optimum) might be the worst internet provider on Earth.
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Angela Haynes (@angiejhaynes) reported from Prosper, Texas@SuddenlinkHelp kids can’t do homework, people who work from home and or self employed cannot do work. I can’t do a simple contract. Very unhappy w service and truly no ne else to choose for service.
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Stephen (@stephenhagans9) reported from Hackberry, Texas@Suddenlink I have never been treated so poorly as a new customer. You have taken so much of my time from me, drug me through the mud, been rudely spoken to, misinformation …. The lack of service and common decency afforded to me by your organization is unfounded.
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Lurker (@Lurker_Working) reported from Celina, Texas@Suddenlink ive been hard down for an hour. 30 min on with your tech support and their only suggestion was to boot the devices...like i did not try that myself before calling....oh, and its still gonna be 2 more days for a tech to come out...
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Nino Mansour (@nino_man) reported from Prosper, TexasGoing out of my way to get @Suddenlink service and they are making it soooooo hard.
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp @Suddenlink 48 hours and counting for outage in our neighborhood. No internet no cable. Repeated calls by neighbors in last 2 days to you and your reps still deny there is an outage. Problem starts Sunday afternoon and you might be able to send someone wed night.
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Theinfamouskiki (@theinfamouskiki) reported from Providence, TexasDay 10 and still no wifi!! We have a huuuge outage! My mobile hotspot is at its limit. I cant watch tv, cant do any youtube videos or live streams. I can barely work from home. This is crazy!!! @SuddenlinkHelp
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Rob (@bence_rob) reported from Prosper, Texas@SuddenlinkHelp you lost a customer today due to your poor install and customer service. As new home owners move into our neighborhood I will make sure to direct them to the competition. All you had to do was deliver the services that was purchased.
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Sean McCrory (@DRC_Editor) reported from Providence, Texas@SuddenlinkHelp Checking to see when our internet service will be restored. We have been down in our Providence Village neighborhood now over 24 hours, with it pretty slow beforehand.
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Timothy Ertz (@TimothyErtz) reported from Little Elm, Texas@SuddenlinkHelp Is there an issue here in Little Elm, TX. No internet for at least two hours now.
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Angela Haynes (@angiejhaynes) reported from Prosper, Texas@SuddenlinkHelp no service in Prosper. Over 18 hours no update and the ridiculous process of a recorded phone call telling me to reboot. We know we are down and we need someone to acknowledge and tell us when it will be up and running
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⚽️⚾️🏀🏈 Holden Grant 🏉🥍🏒🎶 (@hgrant6088) reported from Celina, Texas@SuddenlinkHelp now is the 3rd time in a week that the internet has gone down. Other people around us have it so it isn't a local issue.
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James Gray (@james_gray_tx) reported from Little Elm, Texas@SuddenlinkHelp Horrible install. Still not finished. Tech took down phone and internet yesterday for equipment swap, couldn't get it back up. Promised to call and show up today, still no one nor internet or phone. Tech support says someone will come out tomorrow.
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Pam Ellison (@EllisonPam) reported from Prosper, Texas@SuddenlinkHelp internet down now - trying to work!
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Dewey Leggett (@bassfishinglaw) reported from Fairview, Texas@Suddenlink @SuddenlinkHelp Nice. I set up an appointment for a call today at 9 o’clock. I get a call and then you hang up on me. Then I call back and take 10 minutes to get to customer service, I’m on hold for another 10 minutes, and you hang up on me again #quality
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Jason R. Hunter (@coreburn) reported from Krugerville, Texas@Suddenlink People trying to work from home and you randomly shutting internet off ******* sucks!
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp rep comes out 71 hours into the outage and says our tap is bad and has to have a maintenace ticket opened. God knows how long it will take to get @SuddenlinkHelp out here.
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Sinniesinn (@sinniesinn) reported from Little Elm, TexasSick of @Suddenlink! It’s down more than it is up. I had no other service options in my area. Can’t wait til I move to leave this ****** *** company.
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Lurker (@Lurker_Working) reported from Celina, Texas@SuddenlinkHelp 73rd hour with no cable or internet. After multiple calls from myself and neighbors in last 3 days a tech called me 2 hours ago to say tap in neighborhood is bad and he will open a maint ticket. No eta on fix. Its like you want customers to go to ATT.
Suddenlink Issues Reports
Latest outage, problems and issue reports in social media:
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Srini (@srigopshop) reported@Suddenlink I have registered mu number for update but outage information has not yet come to my number. No updates to customers
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The Broken Cradle (@thebrokencradle) reportedJust got off the phone with @Suddenlink @optimum to cancel my service. By far the most frustrating account manager I've ever spoken to. There's a reason our entire city is migrating to @metronetfiber and ditching your service. When I say stop telling me new offers and discounts-
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... --- ... 🇺🇸🇺🇦 (@SfaLumberjack21) reportedCuriosity Piqued @ATT & @Suddenlink is the Cell & internet outage in Willis, TX, West of I45 going to be fixed soon, or should we just expect all of our modern electronics to struggle more?
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CtrlShftEsc (@CtrlShftEsc) reported@optimum Keep rebranding all you want suddenlink, everyone knows you guys are ******* scammers and provide the worst internet service in the US
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CtrlShftEsc (@CtrlShftEsc) reported@tyto_ty Lowest of the low in tier. They are the worst ISP in the US. .5 in BBB reviews they should be put out of business immediately. They are not customer centric AT ALL. Theres a reason why they rebranded from suddenlink to optimum. Dogshit
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#TeamG (@TeamGOfficial) reported@SuddenlinkHelp you down for maintenance without notifying business customers ?
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Allyson Diane (@LifesADance44) reported from Township of Winterville, North Carolina@metronetfiber worked in our yard yesterday and cut the @Suddenlink @optimum cord for our Internet and honestly I’m not sure whether this was intentional or accidental…but no one can come help us for almost a week.
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JaQuez 🎮 (@QuezNC) reportedIt really upsets me to see different, internet service providers rolling out 5 gigabits tier for their internet service while Suddenlink now Optimum isn't doing anything for my area.
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famgoon (@shaymfnastyyy) reportedoptimum , suddenlink wtf ever they wanna call themselves can kma fr
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Joshua Van Tassel (@JoshuaVanTassel) reported from Tyler, TexasBeen with @optimum ever since they switched from suddenlink. Since the switch. The usual great internet service has gone to ****. Constantly going out, not hitting even close to the speeds I pay for.