Quantum Fiber Outage Map
The map below depicts the most recent cities worldwide where Quantum Fiber users have reported problems and outages. If you are having an issue with Quantum Fiber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Quantum Fiber users affected:
Quantum Fiber is a high-speed fiber-optic internet provider that offers symmetrical upload and download speeds, unlimited data, and no annual contracts. It serves residential and small business customers in select U.S. cities and includes features like advanced Wi-Fi and built-in network security.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Broomfield, CO | 1 |
| Denver, CO | 19 |
| Columbus, OH | 1 |
| Omaha, NE | 2 |
| Portland, OR | 4 |
| Chicago, IL | 1 |
| Seattle, WA | 17 |
| San Jose, CA | 1 |
| Lady Lake, FL | 1 |
| Orlando, FL | 28 |
| Clive, IA | 1 |
| Minneapolis, MN | 10 |
| Wilmington, NC | 1 |
| Winter Park, FL | 4 |
| Los Angeles, CA | 3 |
| Edmonds, WA | 1 |
| Saint Paul, MN | 1 |
| Highlands Ranch, CO | 1 |
| Las Vegas, NV | 5 |
| Salt Lake City, UT | 7 |
| Bellevue, NE | 1 |
| Florence, AZ | 1 |
| Phoenix, AZ | 5 |
| Gilbert, AZ | 1 |
| Miami, FL | 4 |
| Mesa, AZ | 1 |
| San Tan Valley, AZ | 1 |
| Atlanta, GA | 1 |
| Cedar City, UT | 1 |
| Santa Clara, CA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Quantum Fiber Issues Reports
Latest outage, problems and issue reports in social media:
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They Call Me Timmy Fishsticks (@BigTim820) reportedDay 14 of an internet outage at our home. @quantumfiber sent an email on Saturday morning that service was restored. We still have no service. After two calls with customer service, a technician is scheduled for next Friday. 3 weeks, no service, no explanations. @ATT
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bMac (@Brandi7312021) reported@quantumfiber , your company is ridiculous with regards to disclosure, reliability and customer service. I will tell anyone that will listen, NOT to go with your internet after the experience I have had.
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Michael Watson (@watsonmd) reported@theppcdude @quantumfiber And they say there is no outage, then no support person for a week. Just found out they are with ATT now. That explains it. Moving to T-Mobile fiber tomorrow.
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yk (@Yin_FMYS) reported@quantumfiber — A long thread of your screw up I have been a customer of Century Link (referred as CL) since 2023 in my current home address. Was never a customer of CL/ATT/Quantum Fiber (QF) before this. In late 2025, CL merged and integrated me to QF (that’s fine with me)
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Iowa Wild (@IAWild) reported@Grapevinesss @quantumfiber Wildmin would love to help! Unfortunately, Wildmin does not get told the lineup until right before puck drop.
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Danilovich (@Danilovich) reported@quantumfiber do you have an outage in Florida? We are down in Summerfield and your site is freezing. Customer service has a 30 minute wait? What’s going on? @thrillgamer2002 #InternetDown
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Garrett (@jansendotsh) reported@quantumfiber I cannot get a serious answer about forcing WPA2 or better on your W1700 wifi pod. Your support team was deeply unserious about this ask and just told me to use a better password and to "not worry, ignore the warnings on your devices".
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Fusilli Spock (@awstar11) reportedOkay, today was try #2 with @quantumfiber / @ATT to get my internet fixed. After standing me up last week, I made an 8-11am service reservation. Now 10:30am I had to call them to check on ETA. Now it's 1-2pm. Absolutely impossible to work with. Do not use Quantum Fiber
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Jose Hernandez (@Edy6401) reported@quantumfiber You absolutely have the worst! the absolute worst customer service experience, EVER!!! My internet is out, and it took me over 4 Hours to get someone on the phone who told me this. Your site keeps saying that everything is fine. It is obviously not!!!
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automatedfutur3 (@automatedfutur3) reported@quantumfiber @ATT No. I want to be able to go online to my account and cancel my services through the portal. Are you familiar with PHISHING?? I shouldn’t have to reach out to a random account on twitter. Ridiculous
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Ajau (@ajay_k8s) reported@quantumfiber 4+ months, no fix. Defective WiFi pod confirmed (Case #08043198) in Jan 2026. Still no replacement, no ETA—just “priority” responses. @quantumfiber this is unacceptable. Please resolve. #CustomerServiceFail
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Jodes (@kfangurl28) reported@quantumfiber first 2 customer reps told us we could get 2 extenders, the never came. Third rep said we can only get one at a time, promised us it would arrive ASAP. Still not here. We do not have internet in half our house due to installation. How does this happen?
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Cole's younger self (@ColesYoungrSelf) reported@awstar11 @quantumfiber @ATT Damn
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Jodes (@kfangurl28) reported@quantumfiber first 2 customer reps told us we could get 2 extenders, the never came. Third rep said we can only get one at a time, promised us it would arrive ASAP. Still not here. We do not have internet in half our house due to installation. How does this happen?
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Travis Davis (@TLeeDavis) reported@quantumfiber My internet is out too. Person couldn’t come till Saturday and scheduled it and then got a text saying my appointment was Monday. The customer service people are horrible. One even left the chat after I asked what happened to my appointment and why did it get canceled.
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